ORTEC
®
Detective-EX/DX
®
-100T Portable HPGe Spectrometer — User’s Manual
931040P / 1014
76
!
Monitor the unit for the next few hours to ensure that it remains
Ready
(indicating that
the cooler and bias voltage are functioning properly), calibrates successfully, and cor-
rectly identifies the specified calibration source. If, on recalibration, a large adjustment is
proposed (>0.3% or more), this could indicate a problem.
If the unit fails in one or more of these respects or if one or more hardware diagnostic settings
(Section 5.1.1) indicate a hardware failure, contact your ORTEC representative or our Global
Service Center for further assistance. Remember that there are no user-serviceable parts inside
the Detective-EX, and opening the case will void the warranty.
7.4. If the Detective-EX Will Not Turn On
!
Connect the Detective-EX to an external power source and attempt to turn the unit on as
described in Section 2.8.1. The Detective-EX must be connected to an external power
source to start the cooler, and the internal batteries cannot cool a warm detector.
!
If the battery does not hold a charge, ensure that it is properly installed. If properly
installed, the battery must be replaced according to the instructions in Chapter 10.
!
If the cooler does not automatically restart, go to the Advanced Setup menu and tap Turn
Cooler On.
If the problem persists, contact your ORTEC representative or our Global Service Center for
assistance.
7.5. If the Docking Station Spontaneously Shuts Down
and Restarts
If you attempt to cool the Detective-EX when its internal battery is completely discharged, the
high current draw could cause the docking station to shut down and restart approximately once
every minute or two. The Detective-EX will not be damaged by this “cycling,” but the unit could
take an excessive amount of time to cool and charge. To avoid this, allow the battery to charge
for 2 hours before turning on the cooler.
7.6. If the Display is Lost or Posts a “Display
Disabled” Message
!
Press and hold the on/off button, located on the base of the display, until the shutdown
warning screen counts down and the display goes dark. Wait 15–20 seconds, then press
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