85
Error details
Cause
Action
The
measurement
value is not
displayed.
Connector for SC-U-EB
is not properly connected.
Turn off power, check the connector, and refer to
"Sensor Input/Output Expansion Board SC-U-EB
Instruction Manual", "4. Installation" to wire the
cable properly.
A computer is connected. Measurement and output cannot be performed
while the product is connected to a computer. Cut
the connection with the computer.
The sensor cable is not
properly wired.
Turn off power, check the wiring, and be sure to
wire properly.
The sensor cable is
broken.
Make sure that the cable is not damaged. If any
damage is found, contact the dealer.
The sensor is out of order. The sensor must be repaired. Contact the dealer.
The connection
status
is
not displayed.
Data is not
visible in the
cloud.
The gateway is not
connected.
To send data to the cloud server, the gateway must
be connected to the transmitter.
Connect the gateway.
The cable is not properly
wired to the transmitter.
Turn off power of the transmitter and the gateway,
check the wiring, and be sure to wire properly.
The cable is not properly
wired to the gateway.
Turn off power of the transmitter and the gateway,
refer to the gateway's instruction manual to check
the internal wiring of the gateway, and be sure to
wire properly.
The cable is broken.
Make sure that the cable is not damaged. If any
damage is found, contact the dealer.
The power cable is not
wired to the gateway.
Turn off power of the transmitter and the gateway,
refer to the gateway's instruction manual to check
the internal wiring of the gateway, and be sure to
wire properly.
Power of the gateway is
OFF.
Follow the description of the gateway's instruction
manual to turn on power.
Breaker of the gateway
has been activated.
Follow the description of the gateway's instruction
manual.
A computer is connected
to the gateway.
Connection with the transmitter cannot be checked
while being connected to a computer. Follow the
description of the gateway's instruction manual.
The gateway is uploading
data to the cloud server
Connection with the transmitter cannot be checked
during communications with the cloud server. Wait
until the communication is completed.
The gateway is under
warm-up after power is
turned ON.
Connection with the transmitter cannot be checked
during warm-up. Wait until warm-up is completed.
The gateway is out of
order.
The gateway must be repaired. Contact the dealer.
