Onkyo TX-RZ3100 User Manual Download Page 146

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Cannot access the network server
This unit needs to be connected to the same router as the network server.
This unit is compatible with Windows Media

Player 11 or 12 network servers

or NAS that are compatible with home network functionality.
You may need to make some settings on Windows Media

Player. Check in

"Music Server" in "Playback Function" in the Advanced Manual.
When using a PC, only music files registered in the Windows Media

Player

library can be played.

Troubleshooting

Summary of Contents for TX-RZ3100

Page 1: ...upport HDCP2 2 HDMI CEC functionality Control features such as linking input switching with the input selector and players conforming to the CEC standard switching audio output and volume using the re...

Page 2: ...ximum Effective Output Power JEITA Asian and Australian 11 ch 320 W at 4 ohms 1 kHz 1 ch driven of 10 THD Dynamic Power IEC60268 Short term maximum output power 320 W 3 Front 270 W 4 Front 160 W 8 Fro...

Page 3: ...rican 87 5 MHz 108 0 MHz RDS Others AM Tuning Frequency Range 530 kHz 1710 kHz North American 522 530 kHz 1611 1710 kHz Others Preset Channel 40 Network Section Ethernet LAN 10BASE T 100BASE TX Wirele...

Page 4: ...rth American 0 2 W Stand by Others 100 W No sound 6 W HDMI Standby Through 2 5 W Network Standby Dimensions W H D 435 mm 201 mm 453 mm 17 1 8 7 15 16 17 13 16 Weight 19 5 kg 43 0 lbs North American 19...

Page 5: ...site IN1 CBL SAT IN2 STRM BOX Video Outputs Component OUT Audio Inputs Digital OPTICAL 1 GAME 2 CD 3 TV COAXIAL 1 BD DVD 2 CBL SAT Analog CBL SAT STRM BOX BD DVD GAME CD TV PHONO Audio Outputs Analog...

Page 6: ...cases the power consumption in standby mode may reach up to a maximum of 6 W When Network Standby is set to On When HDMI CEC is set to On When HDMI Standby Through is set to other than Off When Blueto...

Page 7: ...ard and that linked operation is not always guaranteed with all CEC devices For linked functions to work properly do not connect more CEC compliant components than the quantities specified below to th...

Page 8: ...kHz 176 4 kHz 192 kHz 16 20 24 bit Multi channel linear PCM Maximum 7 1 channels 32 kHz 44 1 kHz 48 kHz 88 2 kHz 96 kHz 176 4 kHz 192 kHz 16 20 24 bit Bitstream Dolby Atmos Dolby Digital Dolby Digita...

Page 9: ...0i 50 60Hz 1280 720p 24 25 30 50 60Hz 1680 720p 24 25 30 50 60Hz 1920 1080p 24 25 30 50 60Hz 2560 1080p 24 25 30 50 60Hz RGB YCbCr4 4 4 8 10 12 bit YCbCr4 2 2 12 bit 4K 3840 2160p 24 25 30Hz 4K SMPTE...

Page 10: ...settings press 1 Input Output Assign Make settings related to output to the TV change the settings for jack allocations to the various input selectors and set the feature for displaying operations on...

Page 11: ...Spanish Italian Dutch Swedish European and Asian models English German French Spanish Italian Dutch Swedish Russian Chinese Impose OSD Default Value On Set whether or not to display the information on...

Page 12: ...I 3 HDCP 2 2 HDMI 1 HDCP 2 2 to HDMI 7 Assign a desired HDMI IN jack to the STRM BOX button If you do not assign a jack select To select an HDMI IN jack already assigned to another input selector chan...

Page 13: ...VIDEO 1 COMPONENT 1 COMPONENT 2 Assign the COMPONENT VIDEO IN jacks to the CBL SAT button VIDEO 1 VIDEO 2 Assign a desired VIDEO IN jack to the CBL SAT button GAME Default Value COMPONENT 2 COMPONENT...

Page 14: ...f you do not assign a jack select BD DVD Default Value COAXIAL 1 COAXIAL 1 COAXIAL 2 OPTICAL 1 OPTICAL 2 OPTICAL 3 Assign a desired DIGITAL IN jack to the BD DVD button CBL SAT Default Value COAXIAL 2...

Page 15: ...bit 20bit and 24bit 5 Analog Audio Input You can change input assignment between the input selectors and AUDIO IN jacks If you do not assign a jack select BD DVD Default Value AUDIO 3 AUDIO 1 to AUDIO...

Page 16: ...ected Subwoofer Default Value 2ch Set the PRE OUT SUBWOOFER jacks which output audio signals 1ch Only the PRE OUT SUBWOOFER 1 jacks output audio signals 2ch Both the PRE OUT SUBWOOFER 1 jacks and the...

Page 17: ...r Surr or Dolby Speaker Back If Height 1 Speaker is set to Top Middle Fixed to Rear High Dolby Speaker Surr and Dolby Speaker Back can only be selected when surround speakers or surround back speakers...

Page 18: ...Center Default Value 80Hz THX Select the crossover frequency from 40Hz to 200Hz to start outputting frequencies for each channel Full Band Full band will be output Full Band can be selected only when...

Page 19: ...ted only when Surround is set to Full Band If an item cannot be selected even though connection is correct check that the settings in Configuration Speaker Channels matches the number of connected cha...

Page 20: ...peaker and the listening position Height 2 Left Default Value 9 0 2 70 m Specify the distance between each speaker and the listening position Height 2 Right Default Value 9 0 2 70 m Specify the distan...

Page 21: ...will be output each time you change the value Select the desired level Center Default Value 0 0 dB Select a value between 12 0 dB and 12 0 dB in 0 5 dB increments A test tone will be output each time...

Page 22: ...ts A test tone will be output each time you change the value Select the desired level Surr Back Left Default Value 0 0 dB Select a value between 12 0 dB and 12 0 dB in 0 5 dB increments A test tone wi...

Page 23: ...me of the range of each connected speaker You can adjust the volume of the different sound ranges for each of the speakers You can set three different equalizers in Preset 1 to 3 You can select up to...

Page 24: ...ker frequency from between 25 Hz and 160 Hz with the cursors adjust the volume of that frequency between 6 0 dB and 6 0 dB with This cannot be selected if No is set in Configuration Subwoofer The resu...

Page 25: ...volume control technology featured in THX Ultra2 Plus and THX Select2 Plus Certified receivers With THX Loudness Plus home theater audiences can now experience the rich details in a surround mix at a...

Page 26: ...Right Set the input channel to use for playing any 2 ch digital source such as Dolby Digital or 2 ch analog PCM source in the Mono listening mode Left Left channel only Right Right channel only Left...

Page 27: ...Off 4 LFE Level Set the low frequency effect LFE level for Dolby Digital series DTS series Multichannel PCM and DSD signals LFE Level Default Value 0 dB Select the low frequency effect LFE level of e...

Page 28: ...d to the unit Select the input selector to configure IntelliVolume Default Value 0 0 dB Select a value between 12 0 dB and 12 0 dB Set a negative value if the volume of the target device is larger tha...

Page 29: ...The setting can be selected only when the input is assigned to the HDMI jack in the 1 Input Output Assign HDMI Input setting COAXIAL When giving priority to input signal from DIGITIAL IN COAXIAL jack...

Page 30: ...e input selection link and other link functions with HDMI connected CEC compliant device On Use this function Off Do not use this function When changing this setting turn off and then on again the pow...

Page 31: ...put selected on the TV irrespective of what input was selected immediately prior to the unit being switched to standby using the CEC link function To play players on the TV that do not conform to the...

Page 32: ...ng automatically Enable is set by default To assign fixed IP addresses to each components you must set DHCP to Disable and assign an address to this unit in IP Address as well as set information relat...

Page 33: ...rt Default Value 8080 Displays Sets the proxy server port number when you enter Proxy URL Friendly Name Default Value Onkyo TX RZ3100 XXXXXX Change the device name for this unit which is shown on othe...

Page 34: ...elect OK with the cursors and press ENTER The input password will be saved Usage Data Default Value No As a means of improving the quality of our products and services Onkyo may collect information ab...

Page 35: ...change the input to BLUETOOTH On Use this function Off Do not use this function This may not work with some BLUETOOTH enabled devices Pairing Information Default Value You can initialize the pairing i...

Page 36: ...comes on Auto Standby does not work when Zone 2 Zone 3 is active Default values vary depending on the regions Auto Standby in HDMI Standby Through Default Value Off Enable or disable Auto Standby whi...

Page 37: ...network feature is started 5 12V Trigger Zone Default Value Main Set which zone to output the 12V trigger when playing If you select All then the 12V trigger is output to all zones that are playing 6...

Page 38: ...me Display is set to Absolute Power On Volume Default Value Last Set the Zone 3 volume level of when this unit is turned on Select a value from Last Volume level when the unit was turned off Min 0 5 t...

Page 39: ...nge the remote controller ID to 3 3 MAIN button flashes three times 3 Preamp Mode If speakers are connected to the PRE OUT jacks on this unit via a power amplifier you can reduce the power consumed by...

Page 40: ...s ENTER to select when you want to update the firmware via USB You will not be able to select this setting if a USB storage device is not connected or there is nothing to update in the USB storage dev...

Page 41: ...r the crossover frequencies and the distance from the listening position This also reduces the influence of standing waves to suit the listening environment automatically adjusts the equalizers for th...

Page 42: ...ect whether you have connected a subwoofer and to select the type of height speaker etc If you have connected a subwoofer check the power and volume of the subwoofer Set the subwoofer volume to more t...

Page 43: ...as a wireless LAN router There are the following two methods of connecting by Wi Fi Scan Networks Search for an access point from this unit Find out the SSID of the access point beforehand Use iOS Dev...

Page 44: ...han the main room ZONE 2 ZONE 3 Select Using AV Receiver when connecting speakers in the separate room Select with External Premain Amplifier when connecting a pre main amplifier in the separate room...

Page 45: ...press To exit the settings press Q Tone Bass Enhance or moderate the bass range of all channels except the subwoofer channel Treble Enhance or moderate the treble range of all channels except the subw...

Page 46: ...ural X DTS Express and DSD In Re EQ THX the following listening modes can be used THX Cinema and THX Select2 Cinema It cannot be set if the listening mode is Pure Audio or Direct Other A V Sync If the...

Page 47: ...hear over background noise This cannot be set for content other than DTS X The effect may not be selectable with some content Screen Centered Dialog Front high speakers are used to move acoustic imag...

Page 48: ...about adopting an integrated control system contact the specialized stores IR jack If you use a commercially available multiroom remote control kit with this jack you can operate the unit with the re...

Page 49: ...operation will be activated with a control signal of maximum 12V 100mA output from the 12V TRIGGER OUT jack You can select the zone to output the control signal in 5 Hardware 12V Trigger in the Setup...

Page 50: ...ion manual Connections 1 Connect as below using the PRE OUT terminals Set to suit the number of speaker channels connected Press on the remote controller to display the Setup menu Select 2 Speaker Con...

Page 51: ...that when this unit is connected to a network you may see notifications about firmware updates on the display To execute updating select Update Now with the cursor buttons of the remote controller an...

Page 52: ...emote controller Then after selecting 5 Hardware HDMI and pressing ENTER select HDMI CEC and select Off The description may differ from the on screen display but that will not change the way to operat...

Page 53: ...r Message is Displayed When an error occurs Error is displayed on the display of the unit represents an alphanumeric character Check the following Error Code 01 10 Ethernet cable not found Connect the...

Page 54: ...d may not be loaded correctly or may not be correctly fed depending on the device or their content Our company will not be liable whatsoever for any loss or damage of data or storage failure arising f...

Page 55: ...ress ENTER with Update selected to start update During the update the TV screen may go black depending on the updated program In that case check the progress on the display of the unit The TV screen w...

Page 56: ...torage device or USB cable is correctly inserted to the USB port of the unit Connect the USB storage device to an external power source if it has its own power supply 05 13 20 21 The firmware file is...

Page 57: ...ects For listening modes selectable for each of the audio formats in the input signals refer to Selectable Listening Modes When you press PURE AUDIO on the front of the unit the display and analog vid...

Page 58: ...be displayed on the TV...

Page 59: ...ting surround systems Dolby Atmos doesn t rely on channels but rather enables the accurate placement of sound objects that have independent motion in a three dimensional space with even greater clarit...

Page 60: ...layback through your surround speaker system Dolby surround is compatible with traditional speaker layouts as well as Dolby Atmos enabled playback systems that employ inceiling speakers or products wi...

Page 61: ...y recording the content at a sampling rate of 96 kHz at a resolution of 24 bits To enable transfer of this audio format connect via digital cable and set audio output on the player to bitstream output...

Page 62: ...by the precise positioning of sounds and the ability to express movement DTS X is DTS s next generation object based surround sound technology that includes height to deliver a fully immersive listen...

Page 63: ...y reproduce soundtracks in two different languages recorded in the left and right channels of some movies It is also suitable for DVDs or other sources containing multiplexed audio Multich Multichanne...

Page 64: ...ng stage on the assumption that the soundtrack is played in such theaters with similar equipment and conditions These sound tracks are recorded as is even when recording to a DVD Video for example wit...

Page 65: ...wo surround speakers ASA Advanced Speaker Array ASA is a technology patented by THX to provide a broad surround sound experience by adjusting the side and back surround speaker sounds respectively Whe...

Page 66: ...rces recorded in a multichannel format In this mode the THX ASA processing technology creates a broad and stable back sound field for music sources recorded in 5 1ch such as DTS Dolby Digital and DVD...

Page 67: ...E TV button This is a list of listening modes you can select according to the audio format of the input signal Input Format Analog Direct Mono Dolby Surround DTS Neural X THX Cinema 1 TV Logic 2 AllCh...

Page 68: ...led 2 Cannot be selected when the input format is 1 1 ch or 2 1 ch 3 Surround speakers need to be installed 4 Surround back speakers need to be installed Can be selected when the input format is 5 1 c...

Page 69: ...Logic AllCh Stereo Full Mono T D Dolby D Direct Dolby D 1 2 Dolby Surround 3 THX Cinema 4 THX S2 Cinema 5 TV Logic 6 AllCh Stereo 7 Full Mono 7 T D 1 Cannot be selected when the input format is 2 ch 2...

Page 70: ...urround speakers or height speakers need to be installed Dolby TrueHD Direct Dolby TrueHD 1 2 Dolby Surround 3 THX Cinema 4 THX S2 Cinema 5 TV Logic 6 AllCh Stereo 7 Full Mono 7 T D 1 Cannot be select...

Page 71: ...or height speakers need to be installed DTS 96 24 Direct DTS 96 24 1 2 THX Cinema 3 THX S2 Cinema 4 TV Logic 5 AllCh Stereo 6 Full Mono 6 T D 1 Cannot be selected when the input format is 2 ch 2 A ce...

Page 72: ...DTS Neural X 3 THX Cinema 4 THX S2 Cinema 5 TV Logic 6 AllCh Stereo 7 Full Mono 7 T D 1 Cannot be selected when the input format is 2 ch 2 A center speaker or surround speakers need to be installed 3...

Page 73: ...7 A center speaker surround speakers or height speakers need to be installed DTS ES Direct DTS 1 ES Matrix 2 ES Discrete 2 DTS Neural X THX Cinema 3 TV Logic 4 AllCh Stereo 5 Full Mono 5 T D 1 This c...

Page 74: ...o Dolby Surround DTS Neural X THX Music 1 Orchestra 2 Unplugged 2 Studio Mix 2 AllCh Stereo 3 Full Mono 3 1 Surround speakers need to be installed 2 Surround speakers or height speakers need to be ins...

Page 75: ...urround speakers need to be installed 2 Cannot be selected when the input format is 1 1 ch or 2 1 ch 3 Surround speakers need to be installed 4 Surround back speakers need to be installed Can be selec...

Page 76: ...s if a surround back speaker or height speaker is not connected Pure Audio Direct Stereo Dolby Atmos Orchestra Unplugged Studio Mix AllCh Stereo Full Mono Dolby D Pure Audio Direct Stereo Dolby D 1 2...

Page 77: ...annot be selected when the input format is 1 1 ch or 2 1 ch 4 Surround speakers need to be installed 5 Surround back speakers need to be installed Can be selected when the input format is 5 1 ch 6 Sur...

Page 78: ...t Stereo DTS 1 2 DTS Neural X THX Music 3 THX S2 Music 4 Orchestra 5 Unplugged 5 Studio Mix 5 AllCh Stereo 6 Full Mono 6 1 Cannot be selected when the input format is 2 ch 2 A center speaker or surrou...

Page 79: ...s Pure Audio Direct Stereo DTS Express 1 2 DTS Neural X THX Music 3 THX S2 Music 4 Orchestra 5 Unplugged 5 Studio Mix 5 AllCh Stereo 6 Full Mono 6 1 Cannot be selected when the input format is 2 ch 2...

Page 80: ...speakers or height speakers need to be installed DTS HD MSTR Pure Audio Direct Stereo DTS HD MSTR 1 2 DTS Neural X 3 THX Music 4 THX S2 Music 5 Orchestra 6 Unplugged 6 Studio Mix 6 AllCh Stereo 7 Full...

Page 81: ...Surround speakers need to be installed 4 Surround speakers or height speakers need to be installed 5 A center speaker surround speakers or height speakers need to be installed DTS X Pure Audio Direct...

Page 82: ...peakers or height speakers need to be installed PCM Music files except DSD Dolby TrueHD Direct Dolby Surround DTS Neural X THX Games 1 Game RPG 2 Game Action 2 Game Rock 2 Game Sports 2 AllCh Stereo 3...

Page 83: ...peaker surround speakers or height speakers need to be installed DSD Direct DSD 1 2 Dolby Surround DTS Neural X THX Games 3 THX S2 Games 4 Game RPG 5 Game Action 5 Game Rock 5 Game Sports 5 AllCh Ster...

Page 84: ...ereo 7 Full Mono 7 T D 1 Cannot be selected when the input format is 2 ch 2 A center speaker or surround speakers need to be installed 3 Cannot be selected when the input format is 1 1 ch or 2 1 ch 4...

Page 85: ...nd speakers or height speakers need to be installed Dolby TrueHD Direct Dolby TrueHD 1 2 Dolby Surround 3 THX Games 4 THX S2 Games 5 Game RPG 6 Game Action 6 Game Rock 6 Game Sports 6 AllCh Stereo 7 F...

Page 86: ...5 Surround speakers or height speakers need to be installed 6 A center speaker surround speakers or height speakers need to be installed DTS 96 24 Direct DTS 96 24 1 2 THX Games 3 THX S2 Games 4 Game...

Page 87: ...led 3 Surround speakers need to be installed 4 Surround back speakers need to be installed Can be selected when the input format is 5 1 ch 5 Surround speakers or height speakers need to be installed 6...

Page 88: ...Game RPG 6 Game Action 6 Game Rock 6 Game Sports 6 AllCh Stereo 7 Full Mono 7 T D 1 Cannot be selected when the input format is 2 ch 2 A center speaker or surround speakers need to be installed 3 Can...

Page 89: ...o be installed 5 A center speaker surround speakers or height speakers need to be installed DTS X Direct DTS X Game RPG 1 Game Action 1 Game Rock 1 Game Sports 1 AllCh Stereo 2 Full Mono 2 T D 1 Surro...

Page 90: ...THX S2 Music 2 THX S2 Games 2 1 Surround speakers need to be installed 2 Surround Back speakers need to be installed Can be selected when the input format is 5 1 ch...

Page 91: ...se perform the procedure as explained below in Tuning Manually to manually select the desired station Tuning Manually 1 Press TUNER on the remote controller several times to select either AM or FM 2 P...

Page 92: ...FM 2 Press D TUN on the remote controller 3 Using the number buttons on the remote controller enter the frequency of the radio station within 8 seconds To enter 87 5 FM for example press 8 7 5 or 8 7...

Page 93: ...ller again to register the station When the station is registered the preset number stops flashing Repeat this procedure for all of your favorite AM FM radio stations Selecting a Preset Radio Station...

Page 94: ...tion is available Unusual characters may be displayed when the unit receives unsupported characters However this is not a malfunction Also if the signal from a station is weak information may not be d...

Page 95: ...g broadcast by the station 3 When a station is found the station flashes on the display Press ENTER while this is happening to start receiving that station If you don t press ENTER the unit continues...

Page 96: ...SB storage device while Connecting is appeared on the display This may cause data corruption or malfunction 5 Press ENTER on the remote controller again in the next screen The list of folders and musi...

Page 97: ...button repeatedly cycles through the repeat modes 4 This button plays the previous track 5 This button lets you start random playback 6 This button plays the next track 7 Pressed during play this butt...

Page 98: ...used with this unit We recommend that you back up your important music files beforehand Supported Audio Formats For server playback and playback from a USB storage device this unit supports the follo...

Page 99: ...2 kHz Quantization bit 16 bit 24 bit DSD dsf dff DSF DFF Supported formats DSF DSDIFF Supported sampling rates 2 8 MHz 5 6 MHz 11 2 MHz Dolby TrueHD vr mlp VR MLP Supported sampling rates 44 1 kHz 48...

Page 100: ...Select TuneIn with the cursors of the remote controller and press ENTER to confirm your selection 4 Follow the on screen instructions using the cursors on the remote controller to select radio statio...

Page 101: ...neIn Radio Account Creating an account on the TuneIn Radio website tunein com and logging in it from the unit allows you to automatically add your favorite radio stations and programs to your My Prese...

Page 102: ...down this code Go to an Internet connected computer and point your browser to www pandora com onkyo Enter your activation code and then follow the instructions to create your Pandora account and your...

Page 103: ...and Pandora will create a unique radio station for you based on the musical qualities of that track artist or genre Regarding the Pandora Menu Icons are displayed at the bottom right of the screen wh...

Page 104: ...Playing Pause Artist Album...

Page 105: ...onnected to 2 When the power of this unit is on click the Connect icon in the track play screen of the Spotify app 3 Select this unit 4 The input selector of this unit automatically changes to NET and...

Page 106: ...the separate room After doing that select this unit with the Spotify app Volume adjustment with the Spotify app is possible only for speakers connected to the ZONE speaker terminals or when the volume...

Page 107: ...ompatible with are those PCs with players installed that have the server functionality of Windows Media Player 11 or 12 or NAS that are compatible with home network functionality You may need to make...

Page 108: ...here may be differences in the names of items you can select Windows Media Player 12 1 Turn on your PC and start Windows Media Player 12 2 In the Stream menu select Turn on media streaming to display...

Page 109: ...he cursors on the remote controller and press ENTER to display the items list screen The unit cannot access pictures and videos stored on servers Contents stored on the server may not be displayed dep...

Page 110: ...Pressing this button repeatedly cycles through the repeat modes 4 This button plays the previous track 5 This button lets you start random playback 6 This button plays the next track 7 Pressed during...

Page 111: ...s unit in Media streaming options and check that it is set to Allow 5 Click OK to close the dialog box 6 Open the Stream menu and check that Allow remote control of my Player is checked Depending of t...

Page 112: ...window may differ from that appeared on the display of the unit When the volume is adjusted from the unit the value is not reflected in the Play to window This unit cannot play music files remotely in...

Page 113: ...o Supported sampling rates 44 1 kHz 48 kHz 88 2 kHz 96 kHz 176 4 kHz 192 kHz Quantization bit 8 bit 16 bit 24 bit AIFF aiff aif aifc afc AIFF AIF AIFC AFC AIFF files include uncompressed PCM digital a...

Page 114: ...kHz Quantization bit 16 bit 24 bit DSD dsf dff DSF DFF Supported formats DSF DSDIFF Supported sampling rates 2 8 MHz 5 6 MHz 11 2 MHz Variable bit rate VBR files are supported However playback times m...

Page 115: ...BD DVD 2 Press CD 3 Start playback on the BD DVD player and CD player Perform the following steps to play the video from a different source to suit the audio from a NET or BLUETOOTH input source 1 Pr...

Page 116: ...the product there may be additions or changes to the features available compared to what is in the instruction manual For information about player functions that have been added or changed see the fol...

Page 117: ...ce if wound the HDMI cable may not fit well After reconnecting turn off and on the unit and the connected device This unit contains a microPC for signal processing and control functions In very rare s...

Page 118: ...r on the display there may have been a malfunction with the amplifier or the protection circuit may have tripped If CHECK SP WIRE is displayed The wires in the speaker cables may have touch the rear p...

Page 119: ...company s support...

Page 120: ...cancel muting While headphones are connected to the PHONES jack no sound is output from the speakers When Source Audio Select PCM Fixed Mode in the Setup menu is set to On no sound is played when sig...

Page 121: ...is unit to the position of the terminal to which the TV is connected If the TV doesn t support the ARC function along with connection by HDMI connect the TV and this unit using a digital optical cable...

Page 122: ...f the terminal to which the player is connected Check the digital audio output setting on the connected component On some game consoles such as those that support DVD the default setting is off With s...

Page 123: ...e speaker connections have been made correctly Settings for the speaker connection environment need to be made in AccuEQ Room Calibration in Initial Setup Check in Initial Setup in the Basic Manual De...

Page 124: ...owing settings Change Front setting to the crossover frequency value other than Full Band The range below the frequency you specify will be output from the subwoofer rather than the front speakers We...

Page 125: ...g cable ties to bundle audio cables with power cords speaker cables etc may degrade the audio performance so refrain from doing it An audio cable may be picking up interference Try repositioning your...

Page 126: ...g of audio received by an HDMI IN cannot be heard Since it takes longer to identify the format of an HDMI signal than it does for other digital audio signals audio output may not start immediately Tro...

Page 127: ...onnected Blu ray Disc player or other device Press on the remote controller several times to switch the display of the main unit to check the input format Check the following if the above does not fix...

Page 128: ...t a desired listening mode Depending on the connecting status of the speaker some listening modes may not be selected Check in Selectable Listening Modes in Listening Modes in the Advanced Manual Trou...

Page 129: ...ly be enjoyed when the input signals are Dolby Atmos If you cannot output formats such as Dolby TrueHD Dolby Atmos or DTS HD Master Audio according to the format of the source in the Blu ray Disc play...

Page 130: ...Cannot select Pure Audio mode for compatible models only The Pure Audio mode cannot be selected while the Multi zone feature for compatible models only is on Troubleshooting...

Page 131: ...l properly even though your player is connected to a digital input on the unit This is usually because the DTS bitstream has been processed e g output level sampling rate or frequency response changed...

Page 132: ...ower code or connection cables of the unit may have interfered In that case keep distance between TV antenna cable and cables of the unit Make sure the switching of input screens is proper at the moni...

Page 133: ...on this unit to the position of the terminal to which the player is connected While the listening mode is Pure Audio for compatible models only the video signals input through jacks other than the HD...

Page 134: ...the Quick Menu displayed when Q is pressed on the remote controller select the HDMI OUT jack for output in Other HDMI Out If you connect a player supporting HDCP2 2 be sure to connect it to one of the...

Page 135: ...e player is not compatible with the TV s resolution If you have connected the player to this unit with an HDMI cable try changing the output resolution on the player There also may be an improvement i...

Page 136: ...out of synch Video may be delayed relative to audio depending on the settings and connections with your television To adjust press Q on the remote controller and adjust in Other A V Sync in the Quick...

Page 137: ...nked operation with CEC compliant devices such as a TV In the Setup menu of the unit set Hardware HDMI HDMI CEC to On It is also necessary to set HDMI linking on the CEC compliant device Check the ins...

Page 138: ...gnals Listen to the station in mono When listening to an AM station operating the remote controller may cause noise Models with built in amplifiers only You can improve reception sensitivity by changi...

Page 139: ...o wave in the 2 4 GHz range a radio wave interference may occur which disables the use of this unit If there is a metallic object near the unit BLUETOOTH connection may not be possible as the metal ca...

Page 140: ...Cannot connect with this unit Check that the BLUETOOTH function of the BLUETOOTH enabled device is enabled Troubleshooting...

Page 141: ...ce is set low the playback of audio may be unavailable Volume up the BLUETOOTH enabled device Depending on the BLUETOOTH enabled device Send Receive selector switch may be provided Select Send mode De...

Page 142: ...Sound is interrupted Problem may be occurring at the BLUETOOTH enabled device Check the information on the internet Troubleshooting...

Page 143: ...after connection with a BLUETOOTH enabled device The BLUETOOTH reception is poor Move the BLUETOOTH enabled device closer to the unit or remove any obstacle between the BLUETOOTH enabled device and t...

Page 144: ...plugging the power supply of this unit and the router and try rebooting the router If the desired wireless LAN router is not in the access point list it may be set to hide SSID or the ANY connection m...

Page 145: ...o this unit Make sure that connecting to Internet from other components is possible If connecting is not possible turn off all components connected to the network wait for a while and then turn on the...

Page 146: ...ndows Media Player 11 or 12 network servers or NAS that are compatible with home network functionality You may need to make some settings on Windows Media Player Check in Music Server in Playback Func...

Page 147: ...network server is compatible with this unit When the PC is serving as the network server try quitting any application software other than the server software Windows Media Player 12 etc If the PC is d...

Page 148: ...the USB storage device from the unit and then try reconnecting Performance of the hard disk that receive power from the USB port of the unit is not guaranteed Depending on the type of format the play...

Page 149: ...ck the wireless LAN router power on status and try reboot of the wireless LAN router Check the following if the above does not fix the problem Cannot access wireless LAN network Connected to an SSID d...

Page 150: ...e to hide the SSID key or when ANY connection is off the SSID is not displayed Change the setting and try again Check that the setting of SSID and encryption WEP etc is correct Make sure the network s...

Page 151: ...llow you to set multiple SSIDs for one unit If you use the automatic setting button on such a router you may end up connecting with a different SSID from the SSID you wanted to connect to Use the conn...

Page 152: ...unit in the same room If there is a metallic object near the unit wireless LAN connection may not be possible as the metal can effect on the radio wave When other wireless LAN devices are used near th...

Page 153: ...ally connected AV components can only be output when the audio is analog or 2ch PCM audio signals If you have connected the AV component to this unit with a digital optical coaxial cable the audio out...

Page 154: ...ghts Relocate if necessary If the unit is installed in a rack or cabinet with colored glass doors or if the doors are closed the remote controller may not work reliably After operating the Multi zone...

Page 155: ...while the Dimmer is working and may also turn off for compatible models only Press DIMMER button and change the brightness level of the display The display is turned off when the Pure Audio for compa...

Page 156: ...ffect from the other unit If the symptoms improve by unplugging the power cord of the other unit use different wall outlets for this unit and the other unit When performing AccuEQ Room Calibration the...

Page 157: ...heft systems Amateur radio stations HAM Warehouse logistic management systems Discrimination systems for train or emergency vehicles If these devices and the AV receiver are used at the same time the...

Page 158: ...as variation in reception condition depending on locations If the audio cannot be received properly due to this phenomenon try moving the location of the wireless LAN device a little Also note that au...

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