OmniPod UST400, User Manual

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Appendix
168
Appendix
Warranty for the PDM and Pods
WARRANTY FOR THE OMNIPOD® INSULIN MANAGEMENT
SYSTEM PERSONAL DIABETES MANAGER AND PODS
(United Kingdom and Ireland)
WARRANTY COVERAGE
Warranty Coverage for the Omnipod® System Personal Diabetes Manager
Subject to the terms and conditions below, Insulet International Limited
(“Insulet”) warrants to you, the original recipient of the Omnipod® Insulin
Management System (“Omnipod® System”), that, if Insulet determines that your
Personal Diabetes Manager (“PDM”) has a defect in material or workmanship
while utilized under normal use and conditions during the period of four (4) years
from the date of purchase (or receipt where purchased on your behalf), Insulet
will either repair or replace, at its sole option, the PDM.
This four-year (4) warranty period applies only to new PDMs and, in the event the
PDM is repaired or replaced, the warranty period shall not be extended or reset.
Warranty Coverage for the Omnipod® System Pods
Subject to the terms and conditions below, Insulet warrants to you, the original
recipient of the Omnipod® System, that if Insulet determines that an Omnipod®
System Pod (“Pod”) you have received has a defect in material or workmanship
while utilized under normal use and conditions during the period of eighteen
(18) months from the date of manufacture and seventy-two (72) hours from the
time of activation, Insulet will either repair or replace, at its sole option, that Pod.
To be eligible for replacement, the activation of the Pod must fall within both
time periods (i.e. occur on or before the expiration date printed on the label with
a manufacture date no more than eighteen (18) months before and on or before a
time no more than seventy-two (72) hours before you notify Insulet of the claim).
This eighteen (18) month and seventy-two (72) hour warranty period applies only
to new Pods and, in the event a Pod is repaired or replaced, the warranty period
shall not be extended or reset.
WARRANTY TERMS AND CONDITIONS
This Warranty applies only to PDMs and Pods that were originally sold for use in
United Kingdom or Ireland (the “Territory”). Insulet will only ship repaired or
replaced PDMs and Pods and provide Warranty services within the Territory.
Claim Procedure