OmniPod UST400, User Manual

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Alarms, Notifications, and Other Messages 9
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9 Alarms, Notifications, and Other Messages
Errors in the Built-in BG Meter
If there is a problem in the blood glucose meter, test strip, sample, or results, the
PDM gives three beeps and displays a meter error number. Use the meter error
number to look up corrective actions in the following table.
PDM message Possible causes What to do
Meter Error 1
See user manual for
further instructions
4 possibilities:
Blood sample is
too small.
Problem with
the test strip.
Problem with
the meter.
Very low blood
glucose: less than
1.1 mmol/L.
If you have symptoms, such as
weakness, sweating, nervousness,
headache or confusion, follow your
healthcare provider's advice for
treating hypoglycemia.
Conduct a control solution test using
a new test strip. If the results of the
control solution test are within the
range printed on the side of the test
strip vial, retest using blood and a new
test strip.
If the control solution test does
not work, or the error persists, call
Customer Care.
Meter Error 2
See user manual for
further instructions
4 possibilities:
Problem with
the test strip.
Problem with
the meter.
Very high blood
glucose: above
27.8 mmol/L .
HIGH control
solution
applied when
temperature is
too cold.
If you have symptoms, such as
thirst, fatigue, excess urination or
blurry vision, follow your healthcare
provider's advice for treating
hyperglycemia.
Conduct a control solution test using
a new test strip. If the results of the
control solution test are within the
range printed on the side of the test
strip vial, retest using blood and a new
test strip.
If the control solution test does
not work or the error persists, call
Customer Care.