OmniPod UST400, User Manual

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107
Alarms, Notifications, and Other Messages 9 9 Alarms, Notifications, and Other Messages
PDM message Possible causes What to do
Meter Error 3
See user manual for
further instructions
3 possibilities:
Incorrect test
procedure; for
example, putting
blood on the
test strip before
the blood drop
screen appears.
Problem with
the test strip.
Problem with
the meter.
Be sure you see the blinking blood
drop screen before you apply blood or
control solution.
Conduct a control solution test using
a new test strip. If the results of the
control solution test are within the
range printed on the side of the test
strip vial, retest using blood and a new
test strip.
If the control solution test does
not work or the error persists, call
Customer Care.
Meter Error 4
See user manual for
further instructions
2 possibilities:
Problem with
the test strip.
Problem with
the meter.
Conduct a control solution test using
a new test strip. If the results of the
control solution test are within the
range printed on the side of the test
strip vial, retest using blood and a new
test strip.
If the control solution test does
not work or the error persists, call
Customer Care.
Meter Error 6
See user manual for
further instructions
Blood sample
was applied
while the code
number was
being changed.
Retest using a new test strip. Do not
press any buttons while applying
blood or control solution to the test
strip.
If the error persists, call Customer
Care.