104
Phenomena
Cause
Remedy
Page
An error message appears
and the image is not
displayed.
As the interface cable is
disconnected, the power is not
supplied to the camera head.
Press the main switch of DP2-AOU
to exit the system. Then, connect the
interface cable again and press the
main switch of DP2-AOU to restart the
system.
17,24
The unfocused image is
displayed.
The image is not focused correctly
using the microscope.
Use the fine adjustment knob to focus
correctly.
–
The parfocality of the eyepiece and
that of the camera are not matched.
Adjust the parfocality using the camera
adapter.
–
The aperture stop of the condenser
is open too widely.
Narrow down the aperture stop to adjust
it.
–
The field stop is not appropriate.
Narrow down the field stop until the
image is circumscribed to the field of
view.
–
Lens systems of the microscope or
the cover glass on the bottom of
the camera head are dirty.
Clean the objective, photo lens,
condenser, window lens, etc of the
microscope. And clean the cover glass
on the bottom of the camera head.
–
The acquired image is too
dark or too bright.
The lock of exposure time,
exposure compensation or
metering regions are not set
properly.
Set them properly again.
25,34
The light intensity is not sufficient.
Adjust the light intensity again.
–
The fluorescent lamp is used.
Use the light sources other than the
fluorescent lamp.
–
The colors of the image are
strange.
The reference area for white
balance is not selected
appropriately.
Select the area where nothing is shown
on the background as the reference
area for white balance.
33
The color setting is not correct.
Adjust to the appropriate color setting.
37
The light source of the microscope
is too bright.
Reduce the brightness of the light
source of the microscope.
–
The play movie is fast-
forwarded.
Since the folder on the network is
specified as the save destination,
the frame rate is slower.
Save the movie file in the recording
media connected to DP2-AOU.
54
The recording media applicable
to USB2.0 is specified as the save
destination.
Connect the recording media (HDD or
SSD) applicable to USB3.1 Gen1 to the
USB connector.
21
As the specified exposure time is
long, the frame rate is slower.
Adjust the brightness of the light source
so that the exposure time is 1/ 30s
or less when DP28-CU is connected
or 1/ 25s or less when DP23-CU is
connected.
–
The calendar is reset every
time.
The battery built in DP2-AOU is
dead.
The replacement must be performed
by the manufacturer (paid). Contact
Olympus.
6
