2-13
2.5.2 Service Call List
Display
Cause
Error details
Measure
POWER OFF/ON
002:ERROR
003:ERROR
005:ERROR
FFF:ERROR
CPU
Exception
Is the error display provided
again?
Yes
Turn off and on the
SFP.
Replace the CU/
PU board.
SERVICE CALL
030:ERROR
CU RAM
Check Error
Is the error display provided
again?
Yes
Turn off and on the SFP.
Replace the CU/ PU
board.
SERVICE CALL
040:ERROR
CU EEPROM
error
Is the error display provided
again?
Yes
Turn off and on the SFP.
Replace the CU/ PU
board.
SERVICE CALL
042:ERROR
043:ERROR
Flash
memory file
system error
Accessing the flash ROM
directly mounted on the CU/
PU board failed.
Turn off and on the SFP.
Replace the CU/ PU
board.
SERVICE CALL
067:ERROR
IM
Communication
Error
SERVICE CALL
069:ERROR
NIC Chip
Error
POWER OFF/ON
070:ERROR
PostScript
error
Error is deteced inside the
postscript core
Take note of the address
that is displayed on LCD.
Turn off and on the SFP.
POWER OFF/ON
072:ERROR *
Engine
interface error
or PU-CU
interface error
Is the CU/PU board installed
properly?
No
Yes
Reinstall the CU/ PU
board properly.
Replace the CU/ PU
board.
POWER OFF/ON
073:ERROR **
Video error.
An error was
detected in
expanding
image data (an
invalid data
was received)
Is the CU/PU board installed
properly?
Does the error occur again?
No
Yes
Yes
Reinstall it properly.
Change the PC to a high-
specification one
or decrease the resolution,
and perform printing again.
Replace the CU/ PU
board.
Replace the interface
cable.
Reinstall the PC
printer driver.
Is the CU/PU board installed
properly?
Does the error occur again?
Does the error depend on
print data?
No
Yes
Yes
No
Yes
Reinstall it properly.
Perform printing again.
Print other data.
Replace the CU/PU board.
Ask design people to
analyze the data.
Display
Cause
Error details
Measure
POWER OFF/ON
075:ERROR **
Video error.
An error was
detected in
expanding
image data.
Is the CU/PU installed
properly?
No
Yes
Reinstall it properly.
Replace it.
POWER OFF/ON
077:ERROR
VIC Illegal
Decomp Error
SERVICE CALL
081:ERROR
Parameter
matching
check error
Reading from or writing into
EEPROM or flash memory
cannot be made properly.
Turn off and on the SFP.
Replace the CU/
PU board when the
symptom persists.
SERVICE CALL
098:ERROR
Power Control
Error
SERVICE CALL
104:ERROR
An engine
EEPROM
read/write
error was
detected.
Does the error occur again?
Yes
Turn off and on the
SFP.
Replace the CU/PU
board.
SERVICE CALL
106:ERROR
Engine control
logic error
Does the error occur again?
Yes
Turn off and on the
SFP.
Replace the CU/PU
board.
SERVICE CALL
112:ERROR
The 2nd tray
for a model
different from
the SFP was
detected.
Is the 2nd tray for the SFP
installed?
No
Install proper 2nd tray.
SERVICE CALL
121:ERROR
High-voltage
power supply
interface error
Is the cable between the CU/
PU board and the high-
voltage power unit connected
properly?
Is a contact faulty?
No
Yes
No
Reconnect it properly.
Check the high-
voltage line for no poor
connection.
Replace the high-
voltage power supply.
SERVICE CALL
122:ERROR
Power Supply
Fan error
Does the fan at the rear of
the SFP operate?
Is the connector of the fan
connected properly?
No
Yes
No
Yes
Be sure of the
connection of the
fan.
Replace the CU/PU
board.
Connect the fan
properly.
Replace the CU/PU
board.
2. Procedures for Repairing
