NTT docomo FOMA SO906i, User Manual

Page: 473 / 550

471
Appendix/Exter
nal De
vices/T
roub
leshooting
Warranty and After Sales Services
Warranty
●
Make sure that the warranty is received with the FOMA terminal upon purchase.
Check to be sure that the name of the retailer, date of purchase, and other items have been
filled out on the warranty before storing it in a safe place. If any necessary information is not
provided, immediately contact the retailer and request to complete the warranty. The FOMA
terminal comes with a year’s free warranty starting from the date of purchase.
● Specifications of this product and its accessories are subject to change for improvement
without prior notice.
● Data saved in the Phonebook or other memory locations may be changed/lost due to the
trouble/repairs or handling of the FOMA terminal. Note down the data in the Phonebook or
other memory locations on a separate memo and keep it safely to prevent such problems.
When the FOMA terminal is replaced due to trouble, the information downloaded using i-mode
and i-
α ppli are not transferred to the repaired FOMA terminal because of copyright laws, with
some exceptions.
※ This FOMA terminal allows you to save data, such as used by the Phonebook, i-motion, or
i- α ppli, in the microSD card.
※ This FOMA terminal allows you to use the Data Security Service (a paid service that requires
a subscription) to store data, such as the Phonebook, at the Data Security Service Center.
※ If you have a PC, you can use the DoCoMo keitai datalink (P.426) and the FOMA USB Cable
with Charge Function 01/02 (optional) or FOMA USB Cable (optional) to transfer data saved in
the Phonebook and other memory from the FOMA terminal to the PC and save data in the PC.
After Sales Services
◎ If you have problems with the FOMA terminal
Before requesting for repairs, refer to “Troubleshooting” of this manual to see if the problem can
be remedied (P.461).
If the FOMA terminal still malfunctions, call the “Contact for Repairs” on the backcover of this manual.
◎
If repair is required resultingly
Bring the FOMA terminal to the DoCoMo repair handling service counter. However, it must be
taken during business hours of the DoCoMo repair handling service counter. Make sure to
bring a warranty card with the product when you visit the shop.
◎ Within the warranty period
 We repair the FOMA terminal free of charge based on the terms documented in the warranty.

When requesting a repair, make sure to bring the warranty card with the FOMA terminal.
Repair requests that are not accompanied by the warranty or that involve malfunction and
damage due to incorrect handling by the owner will only be repaired at the owner’s expense,
even if the warranty period is still effective.

Malfunction due to use of devices and consumable parts other than those specified by DoCoMo
will only be repaired at the owner’s expense, even if the warranty period is still effective.
 Damages on the liquid-crystal screen, connecter, or other parts occurred after the purchase
will be repaired at the owner’s expense.
◎
Note that repair may be refused in the following cases.

When some water problem is acknowledged by the repair handling service counter (e.g.
water leak seal is reacted)

When the FOMA terminal has corrosion due to wet by liquid, condensation, perspiration, etc.
or the internal circuit board is damaged or deformed (we may not be able to repair when
the External connection terminal, Earphone/Microphone jack, liquid-crystal screen, etc. is
damaged or the frame itself is cracked) based on the result of our examination.
※ Even if repair is possible, it will be done at the owner’s expense, as this type of corrosion or
damage is not covered by the warranty.
Continued