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Nokia 500i, Installation Manual

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Summary of Contents for 500i

Page 1: ...Nokia 500i Installation Guide Part No N451656001 Rev A Published June 2005 ...

Page 2: ...Inc as is and any express or implied warranties including but not limited to implied warranties of merchantability and fitness for a particular purpose are disclaimed In no event shall Nokia or its affiliates subsidiaries or suppliers be liable for any direct indirect incidental special exemplary or consequential damages including but not limited to procurement of substitute goods or services loss...

Page 3: ...ada 1 512 437 7089 email info ipnetworking_americas nokia com Europe Middle East and Africa Nokia House Summit Avenue Southwood Farnborough Hampshire GU14 ONG UK Tel UK 44 161 601 8908 Tel France 33 170 708 166 email info ipnetworking_emea nokia com Asia Pacific 438B Alexandra Road 07 00 Alexandra Technopark Singapore 119968 Tel 65 6588 3364 email info ipnetworking_apac nokia com Web Site https su...

Page 4: ...4 Nokia 500i Installation Guide ...

Page 5: ...tion Environment 18 Ventilation 19 Humidity and Temperature 19 Safety Precautions 19 Electrical Grounding 20 Protection Against Lightning 20 Electrical Power Source 21 Product Disposal 21 Site Requirements Warnings and Cautions 22 Installing the Nokia 500i Gateway 23 Grounding the Nokia 500i Gateway 23 Rack Mounting the Nokia 500i Gateway 24 2 Performing the Initial Configuration 31 Performing the...

Page 6: ...Accelerator Card 46 Installing a Network Interface Card 50 Installing a Network Interface Card by Using Nokia VPN Manager 50 Installing a NIC on the Nokia 500i Gateway 53 Four port 10 100 Ethernet NIC 60 Front Panel Details 61 Fiber Optic or Copper Gigabit Ethernet NIC 61 Front Panel Details 62 Connectors and Cables 63 Fiber Optic Gigabit Ethernet NIC 63 Copper Gigabit Ethernet NIC 64 Replacing Po...

Page 7: ...Nokia 500i Installation Guide 7 B Compliance Information 73 Declaration of Conformity 74 Compliance Statements 76 FCC Notice US 77 Index 79 ...

Page 8: ...8 Nokia 500i Installation Guide ...

Page 9: ...ure 4 Power Switch Location on the Nokia 500i 36 Figure 5 Status LED Location 37 Figure 6 Output Connector for the Ethernet Cable 40 Figure 7 Ethernet Crossover Cable Pin Connections 41 Figure 8 PC Card Slots on the Nokia 500i 45 Figure 9 PMC Four port 10 100 Ethernet NIC 61 Figure 10 PMC Dual Port Fiber Optic Gigabit Ethernet NIC 62 Figure 11 PMC Dual Port Copper Gigabit Ethernet NIC 63 ...

Page 10: ...10 Nokia 500i Installation Guide ...

Page 11: ...Nokia 50i Installation Guide 11 Tables Table 1 Text Conventions 15 Table 2 Pin Assignments for DB9 and DB25 Interface Cables 35 Table 3 System Status LEDs 38 ...

Page 12: ...12 Nokia 50i Installation Guide ...

Page 13: ...ized into the following chapters and appendixes Chapter 1 Overview presents a general overview of the Nokia 500i gateway and describes how to rack mount the gateway Chapter 2 Performing the Initial Configuration describes how to physically connect it to a network and to a power source and how to make the Nokia SAS gateway platform available on the network Chapter 3 Installing and Replacing Optiona...

Page 14: ...entions this guide uses including notices text conventions and command line conventions Notices Warning Warnings advise the user that either bodily injury might occur because of a physical hazard or that damage to a structure such as a room or equipment closet might occur because of equipment damage Caution Cautions indicate potential equipment damage equipment malfunction loss of performance loss...

Page 15: ... configure nat Key names Keys that you press simultaneously are linked by a plus sign Press Ctrl Alt Del Menu commands Menu commands are separated by a greater than sign Choose File Open The words enter and type Enter indicates that you type something and then press the Return or Enter key Do not press the Return or Enter key when an instruction says type Italics Emphasizes a point or denotes new ...

Page 16: ...he following Nokia IP VPN Gateway Configuration Guide v6 3 describes how to configure and manage Nokia IP VPN Gateways by using the Nokia VPN Manager software Nokia IP VPN Gateway Command Line Summary v6 3 is a reference for the command line interface CLI for Nokia IP VPN gateways Release Notes in an ASCII text file on the installation CD ...

Page 17: ...e Nokia 500i Gateway Nokia 500i Gateway Overview Preparing the Installation Environment Site Requirements Warnings and Cautions Installing the Nokia 500i Gateway About the Nokia 500i Gateway The Nokia 500i gateway is a high end multiport appliance that is ideally suited for the enterprise data center It supports an encryption accelerator card to further enhance VPN performance ...

Page 18: ...onment is clean dry and dust free Take the following precautions to maintain a safe working environment and to avoid accidents Inspect the area for hazards such as bare wires and standing water Remove scarves and neckties jewelry and other loose items before you install the gateway Do not remove the gateway cover under any circumstances 00499 500i Dual 6U PMC carrier expansion slots 1 and 2 Consol...

Page 19: ...ambient relative humidity should never exceed ninety percent and ambient air temperature must remain between 32 F and 113 F 0 C and 45 C Safety Precautions Follow these safety instructions whenever you are working with the gateway Caution Read and follow all of these precautions before you work near any power source Circuit breakers must be installed in the fixed wiring on all circuits to which th...

Page 20: ...rent to which the gateway is connected Electrical Grounding The gateway must always be connected using a grounding type plug Warning Make sure that the facility where the gateway is installed has proper electrical grounding and is connected to that ground at all times during operation Protection Against Lightning Warning Do not work on the gateway during an electrical storm Do not connect or disco...

Page 21: ...er surges and line noise When the gateway is configured as a cluster rather than as a standalone gateway each gateway should have its own power source installed on a circuit separate from all other gateways in the cluster This ensures that a power failure on one circuit can affect only one device within the cluster All gateways incorporate an autosensing power supply device that uses either low ra...

Page 22: ...ock and injury when you use telephone equipment follow basic safety precautions Do not use the product near water Warning On 500i gateways intended for shipment outside of the United States the cord set might be optional If a cord set is not provided use a power cord rated at 10A 250V maximum 15 feet long made of HAR cordage and IEC fittings approved by the country of end use Caution Replace the b...

Page 23: ...ystem before replacing NICs on the Nokia 500i gateway The front panel of the 500i gateway also contains Two PCMCIA slots One console port One serial port One four port Ethernet management interface The Nokia 500i gateway is designed to meet other mid to high end availability requirements including port density for connections to redundant internal external DMZ and management networks You can purch...

Page 24: ...g cable to an earth ground or other grounding point to meet the specifications of your installation site Rack Mounting the Nokia 500i Gateway The Nokia 500i gateway mounts in a standard 19 inch equipment rack with four mounting screws as Figure 2 shows Note To avoid damaging your equipment Nokia recommends that you use all four rack mounting screws when you install your appliance on the rack Figur...

Page 25: ...eway is heavy Use care when you remove it from the packaging Caution To help guard against electrostatic discharge damage make sure you are properly grounded by using a grounding wrist strap and following the instructions provided with the wrist strap before you handle the components or open the appliance The grounding plug on the front of the appliance provides a chassis grounding point If you do...

Page 26: ...ove the appliance from the packaging 2 Optionally remove the fan unit from the back of the appliance a Locate the fan unit and the four retaining screws that secure it on the back of the 500i gateway b Loosen the retaining screws by turning them counterclockwise 00500 Fan unit ...

Page 27: ...Slowly pull the fan unit out of the chassis 3 Optionally remove the power supplies from the rear of the appliance a Locate the power supply on the back of the 500i gateway and the two screws that secure it b Remove the two retaining screws 00318 1 00500 AC power supplies ...

Page 28: ... supply out of the chassis 4 Optionally remove the chassis assembly from the appliance a Loosen the four chassis assembly retaining screws from the front panel of the appliance 00317 1a DISC ONN ECT POW ER TO SUP PLY BEF ORE REM OVA L 00499 500i Chassis assembly retaining screws ESD jack ...

Page 29: ...st the mounting brackets on the side of the appliance if necessary 6 Mount the appliance into a standard 19 inch rack by using the mounting screws located on the mounting brackets 7 Slide the chassis assembly back into the appliance until it clicks into place and resecure the four chassis assembly retaining screws 8 Reinstall the fan unit into the rear of the appliance 9 Reinstall the power suppli...

Page 30: ...1 Overview 30 Nokia 500i Installation Guide ...

Page 31: ... Connecting the Console Port Connecting Power and Turning the Power On Note Nokia recommends that you install all hardware components before you perform the initial hardware configuration Connecting the Console Port Use the built in console port to supply the information that makes the gateway available on the network Use the built in serial port AUX for RS232 compliant equipment you are using wit...

Page 32: ...rchangeably Use an ASCII terminal or a computer with terminal emulation software for console communication The following terminal settings are required to communicate with the gateway by using the console port Baud rate 9600 Data bits 8 Parity none Stop bit 1 Flow control none To connect to the console 1 Turn off power to the gateway 2 Connect the supplied null modem cable console cable to the con...

Page 33: ... Nokia recommends that you use the embedded flash memory on the gateway instead of using the flash memory card All gateway models have internal flash memory a Align the card with the slot so that the connector is inserted first b Gently slide the card into the slot and press until you feel it seat into the slot If the card does not insert all the way flip it over and reinsert it 5 Make sure that y...

Page 34: ...ing the gateway Figure 3 on page 34 provides pin assignment information for console and serial connections Figure 3 Pin Assignments for Console and AUX Connections Table 2 on page 35 shows how to match pins at the console or serial connector with output pins on DB9 or DB25 cables you are using with terminal devices or other appropriate equipment 00460 6 9 5 1 Pin Assignment Input or output 1 DCD A...

Page 35: ...e gateway power supplies automatically detect the input voltage 120 VAC 100 to 130 or 240 VAC 200 to 264 and configures itself appropriately Table 2 Pin Assignments for DB9 and DB25 Interface Cables Console or serial pin and assignment DB9 cable output pin and assignment DB25 cable output pin and assignment Shield FG Shield FG 1 FG 2 RXD 3 TXD 2 TXD 3 TXD 2 RXD 3 RXD 4 DTR 6 DSR 6 DSR 5 SG 5 SG 7 ...

Page 36: ...ly switch to the On position to provide power The fan unit turns on when you press the power switch Verify that the fans are running after you press the switch Check the power LED on the front panel of the gateway the Nokia logo to ensure that the power supply is operating correctly The power LED should be illuminated If the power supply fans are not running or if the power LED is not illuminated ...

Page 37: ...f the fans are still not running or if the power LED does not illuminate contact your Nokia service provider as listed in Nokia Contact Information on page 3 for technical support System Status LEDs You can monitor the basic operation of the gateway and network interface cards NICs by checking their status LEDs The system status LEDs are located on the front panel of the gateway Figure 5 Status LE...

Page 38: ...ork interfaces for a total of 20 The Nokia 500i gateways also support a dual Gigabit Ethernet card 10 100 1000 BaseT a dual Fiber Gigabit Ethernet card and a four port 10 100 Ethernet card LED Description Steady blue Power on Steady yellow Unit is experiencing an internal voltage problem or unit is booting Blinking yellow Unit is experiencing a temperature problem Steady red One or more fans are n...

Page 39: ...on the gateway and on remote equipment illuminate to indicate the connection As data is transmitted the activity LEDs on the gateway illuminate This section describes how to connect the Ethernet network cables to your gateway Ethernet Cables Use IEEE 802 3 10 Base T 100 Base TX CAT 5 unshielded twisted pair CAT 5 Ethernet cables To connect Ethernet devices Use a straight through RJ 45 cable to con...

Page 40: ...ide Figure 6 Output Connector for the Ethernet Cable Figure 7 on page 41 shows the pin assignments for the RJ 45 crossover cable 00270a 1 Pin 10 100 Mbps assignment Gigabit Ethernet assignment 1 TX BI_DA 2 TX BI_DA 3 RX BI_DB 4 BI_DC 5 BI_DC 6 RX BI_DB 7 BI_DD 8 BI_DD 8 ...

Page 41: ...s Nokia 500i Installation Guide 41 Figure 7 Ethernet Crossover Cable Pin Connections You can order appropriate adapter cables separately To order additional cables contact your cable vendor 00017 1 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 ...

Page 42: ...2 Performing the Initial Configuration 42 Nokia 500i Installation Guide ...

Page 43: ...wing topics are covered Before You Begin Installing Flash Memory PC Cards Installing an Encryption Accelerator Card Installing a Network Interface Card Replacing Power Supplies on the Nokia 500i Gateway Before You Begin Before you install the card you need Physical access to the gateway A Phillips head screwdriver Suitable grounded work surface Replacement unit kit including the card ...

Page 44: ...lace additional nonvolatile random access memory in your gateway by using a flash memory flash card You can order flash memory cards separately for the Nokia 500i gateway Each of these gateways has two PC card slots that each support a flash memory card as small as 8 MB and as large as 64 MB The slots also known as PCMCIA slots permit hot swapping The two slots are located on the front panel Flash...

Page 45: ...own in Figure 8 on page 49 Note Use the top PC slot for optimum electrostatic discharge protection Figure 8 PC Card Slots on the Nokia 500i To install and remove the flash memory PC card 1 Insert the flash memory card into PC card slot 1 if it is available If slot 1 is occupied use slot 2 2 Press gently on the card until it is firmly seated in the slot The eject button to the right of the slot sho...

Page 46: ...ing over cryptographic processing the card allows the gateway CPU to perform other tasks The Nokia Encryption Accelerator Card is in a PMC format for the Nokia 500i This card has no external cable connection ports and requires no cables The following security algorithms are supported MD5 and SHA 1 authentication DES and 3DES encryption 128 bit 192 bit and 256 bit AES encryption To install the acce...

Page 47: ...Accelerator Card Nokia 500i Installation Guide 47 2 Loosen the four front panel retaining screws 3 Slide the chassis assembly forward to expose the motherboard components 00478 500i Chassis assembly retaining screws 00485 500i ...

Page 48: ...rd The connectors are located near the back of the motherboard near the DIMM sockets Caution Do not use the PMC connectors located at the front of the motherboard for the acceleration card Those connectors are for the management card B Standoffs Insert the VPN card into connectors Screw card into standoffs A 00486 500i ...

Page 49: ...gh the standoff holes on the card and into the standoffs on the motherboard 8 Turn each screw clockwise to attach the card to the standoffs Make sure that all four standoff connections are properly aligned before tightening the screws completely 9 To secure the connections tighten the screws firmly but do not overtighten 10 Slide the chassis assembly back into the appliance and resecure the four r...

Page 50: ...cribes how to install an Ethernet NIC in the Nokia 500i gateways including Adding or removing the NIC by using VPN Manager Physically installing the NIC on the Nokia 500i gateway Note Nokia recommends that you add or remove the card in the VPN Manager software before you physically install or remove the card Installing a Network Interface Card by Using Nokia VPN Manager To add or remove a NIC by u...

Page 51: ...ork Interface Card Nokia 500i Installation Guide 51 2 From the Gateway Properties Settings pane select Identity Interfaces To add a card click Add To remove a card click Remove The Add Slot based interface window opens ...

Page 52: ...OK When the card and slot are identified VPN Manager automatically generates and names the corresponding new interfaces For example eth sxpz where x is the slot number and z is the port number on the card For the fiber optic and copper Gigabit Ethernet cards this might be slot 1 or 2 and port 1 or 2 For the four port 10 100 Ethernet card this might show slot 1 or 2 and port 1 2 3 or 4 VPN Manager ...

Page 53: ...kia 500i gateway To physically install a NIC on the Nokia 500i gateway 1 Identify the location PMC carrier and slot of the NIC to be replaced 2 Loosen the screws on each side of the PMC carrier The screws are located behind the ejection levers Caution To avoid damage to the ejection lever loosen the retaining screw behind each ejection lever before you remove the PMC carrier 3 Press the red button...

Page 54: ...ard the outer edges of the Nokia 500i gateway 5 Continue to press or push the levers outward until the PMC carrier is released and extends slightly beyond the front panel of the Nokia 500i gateway 00005 Push red button to disengage or engage lock Release or lock into place 500i Ejection and locking levers ...

Page 55: ...kia 500i Installation Guide 55 6 Gently pull the PMC carrier out from the slot and place it on a suitable grounded work surface 7 Locate the bezel retaining screws used to keep the NIC attached on the underside of the PMC carrier 00006 500i ...

Page 56: ...Installation Guide 8 Remove the two bezel retaining screws with a Phillips screwdriver Note If you are installing a NIC in an unoccupied slot on the PMC carrier remove the blank bezel that covers the slot and retain it for future use Proceed to step 11 00311 ...

Page 57: ... 500i Installation Guide 57 9 Locate and remove the two card retaining screws from the back of the NIC 10 Remove the NIC by lifting the back of the NIC away from the chassis assembly and pulling it gently away from the front panel 00312 00313 ...

Page 58: ...letely seated into the connectors on the chassis assembly b Insert a blank bezel onto the front of the empty slot formerly occupied by the NIC and push it gently into place Make sure that the bezel is completely seated onto the slot on the front of the PMC carrier and that the screw holes on the bottom of the bezel align with those on the bottom of the PMC carrier Proceed to step 13 Note The blank...

Page 59: ...Installing a Network Interface Card Nokia 500i Installation Guide 59 12 From the top of the PMC carrier screw the NIC retaining screws into the standoffs on the back of the NIC 00312 ...

Page 60: ...cked into place and power is restored to the card carrier The power indicator LED on the PMC carrier illuminates green Four port 10 100 Ethernet NIC This section provides information about the dual mode 10 Mbps and 100 Mbps Ethernet network interface card NIC that you can use with the Nokia Nokia 500i gateways The Nokia 500i can support up to four four port 10 100 Ethernet NICs The 10 100 Ethernet...

Page 61: ...ays Figure 9 PMC Four port 10 100 Ethernet NIC For connectors and cable information for the four port 10 100 Ethernet NIC see Ethernet Cables on page 39 Caution Cables that connect to the Ethernet NIC must be IEEE 802 3 compliant to prevent potential data loss Fiber Optic or Copper Gigabit Ethernet NIC This section provides information about the PMC fiber optic or copper Gigabit Ethernet network i...

Page 62: ...pport Link speed autoadvertising Compliance with IEEE 802 3z Gigabit Ethernet specification You can configure and manage Ethernet interfaces with Nokia VPN Manager software See the Nokia IP VPN Gateway Configuration Guide Front Panel Details Figure 10 shows the front panel details for the dual port fiber optic Gigabit Ethernet NIC you use in the Nokia 500i gateway Figure 10 PMC Dual Port Fiber Opt...

Page 63: ...s used with the fiber optic Gigabit Ethernet NIC and the copper Gigabit Ethernet NIC Caution Cables that connect to the Gigabit Ethernet NIC must be IEEE 802 3 compliant to prevent potential data loss Fiber Optic Gigabit Ethernet NIC To connect the fiber optic Gigabit Ethernet NIC to other network components use a multimode fiber optic cable with an LC connector for each NIC interface The destinat...

Page 64: ...es on the Nokia 500i Gateway The 500i gateway supports up to two power supplies for enhanced power sharing and redundancy The power supplies are hot swappable and perform load sharing while two active power supplies are connected in parallel Load sharing increases the life of the power supplies Note On a gateway with two active power supplies installed both power supplies should be turned on for l...

Page 65: ...e integrated cooling fan Replacing an AC Power Supply on the Nokia 500i Gateway The power supplies are autosensing and can accept input voltages between 85 VAC and 264 VAC The power supply output is regulated to a tolerance of 5 percent of the specified output voltage To install or replace an AC power supply 1 Locate the power supply on the back of the 500i gateway and the two screws that secure i...

Page 66: ... 500i Installation Guide 5 Use the handles to gently pull the power supply out of the chassis 6 Insert the new power supply into the empty bay 7 Replace the grounding lugs 8 Reinstall the two retaining screws 9 Turn on power to the power supply 00317 1 ...

Page 67: ...ke appropriate action such as inserting a new fuse or resetting the circuit breaker Unable to Log In to the Console Port No Error Message Two computers using terminal emulation programs or terminals should be able to communicate back to back in the same way that the terminal communicates with the gateway If this is not possible with your computer or terminal the problem is with the terminal or cab...

Page 68: ...mer support site listed in Nokia Contact Information on page 3 Do Not Get a Login Prompt Error Messages Appear Problem The gateway is defective or the file system on the gateway is defective Solution Contact the Nokia customer support site listed in Nokia Contact Information on page 3 Do Not See Interfaces that Should be Present Problem Local gateway ports do not appear Solution Your network inter...

Page 69: ... hub Problem Steady activity LED Solution You might have set the wrong speed Verify that the speeds match on each end of the Ethernet connection 10 Mbps 100 Mbps or 1000 Mbps Problem Port not enabled Solution Verify from the Interface page in Nokia VPN Manager that the interface port is configured as active Problem High collision rate on the hub Solution Disconnect connections one at a time until ...

Page 70: ...4 Troubleshooting 70 Nokia 500i Installation Guide ...

Page 71: ...ns Height 3 5 in 8 89 cm Width 17 in 44 cm 19 in 48 cm rack mountable Depth 21 in 53 34 cm Operational Temperature 5 C to 40 C 23 F to 104 F Humidity 5 to 85 Short Term Operational Temperature not to exceed 96 consecutive hours 5 C to 50 C 23 F to 122 F Humidity 5 to 90 ...

Page 72: ...teway requires the following space in a rack 3 5 inches 8 89 centimeters of vertical space 18 inches 46 centimeters behind the front panel of the rack 6 inches 15 centimeters behind the 500i gateway to allow the back exit fan to move air through the appliances Caution Do not block the ventilation holes on the 500i gateway The appliance might overheat and become damaged ...

Page 73: ...Nokia 500i Installation Guide 73 B Compliance Information This appendix contains the following compliance information Declaration of Conformity Compliance Statements FCC Notice US ...

Page 74: ...ds Manufacturer s Name Nokia Inc Manufacturer s Address 313 Fairchild Drive Mountain View CA 94043 2215 USA Product Name Nokia 500i Model Number IPO1200 Product Options All Serial Number 1 to 100 000 Date First Applied 2003 Safety UL60950 3rd Edition 2000 Can CSA C22 2 No 60950 00 3rd Edition 2000 IEC60950 1 2001 EN60950 1 2001 A11 EMC EN55024 1998 EN55022A 1998 EN61000 3 2 EN61000 3 3 ...

Page 75: ...rements of the Low Voltage Directive 73 23 EEC and the EMC Directive 89 336 EEC with Amendment 93 68 EEC Christopher Saleem Compliance Reliability Engineering Manager Security Mobile Connectivity Enterprise Solutions Mountain View California January 2005 Elie Habib Senior Vice President Security Mobile Connectivity Enterprise Solutions Mountain View CA ...

Page 76: ...ds Harmonics and Voltage Fluctuation Safety Standards FCC Part 15 Subpart B Class A US Canada EN55022 CISPR 22 Class A European Community CE EN55024 European Community CE EN61000 4 2 EN61000 4 3 EN61000 4 4 EN61000 4 5 EN61000 4 6 EN61000 4 11 EN61000 3 2 European Community CE EN61000 3 3 European Community CE UL60950 EN60950 US European Community CE CAN CSA C22 2 No 60950 Canada ...

Page 77: ... However there is no guarantee that interference will not occur in a particular installation If this device does cause harmful interference to radio or television reception the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the computer and receiver Connect the computer into a...

Page 78: ...B Compliance Information 78 Nokia 500i Installation Guide ...

Page 79: ...able pin 41 Ethernet port 39 pin assignments for modem 34 power 35 RJ 45 39 40 console cable connection 32 terminal settings 32 console port 23 cooling 23 copper Gigabit Ethernet NIC 61 D data communications equipment device 32 document structure 13 E encryption accelerator card 46 Ethernet cable pin assignments 40 crossover cable pin connections 41 ports connecting to 39 Ethernet management inter...

Page 80: ...alling a NIC 53 pin assignments modem connections 34 pin connections Ethernet crossover cable 41 PMC carrier 23 installing a NIC 58 removing 53 power connections 35 power source safety 21 power supplies load sharing 64 redundancy 64 replacing 64 power supplies 500i 64 power supply AC 65 R rack space 18 rack space 500i 23 rack mounting the appliance 26 RJ 45 connector 39 40 S safety power source 21...

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