Nitto DURA PRINTER SL, Instruction Manual

Page: 91 / 98

APPENDIX
7-2
7.1 Troubleshooting
If an error occurs, the ERROR light comes on. A number other than “0” appears in the error display area, indicating the
type of error which has occurred.
The table below shows the various error displays and explains how to resolve the problems associated with those errors.
7 segment
display
Cause Measure
Head-up (Head held up)
The print head lock has become unlocked
in standby mode or during printing.
After locking the print head, press the “FEED”
button three times or more to locate the uptake
point of the label roll. When the uptake point is
correctly located, press the “ONLINE” button.
Out of labels
Labels have run out in standby mode or
during printing.
After loading labels, press the “FEED” button
three times or more to locate the uptake point of
the label roll. When the uptake point is correctly
located, press the “ONLINE” button.
Label size
Labels are due to be printed and the label
sensor is active; however a label cannot
be detected at the determined position.
Press the “FEED” button three times or more to
locate the uptake point of the label roll. When the
uptake point is correctly located, press the
“ONLINE” button.
If the uptake point is not correctly located, have
the label sensor adjust itself automatically.
If non-standard labels are to be used, it is
necessary to adjust the sensor separately.
Contact your dealer in this case.
Out of ribbon
The ribbon has run out during thermal
transfer printing.
After loading a ribbon, press the “FEED” button
three times or more to locate the uptake point of
the label roll. When the uptake point is correctly
located, press the “ONLINE” button.
If DIP switch 4 is set to “OFF”, the printer
will be in direct thermal mode. In this
mode, the absence of a ribbon is not
detected.
Simplified
cutter
The optional
simplified cutter unit
stops
while cutting labels (for example if the
label is too thick or the cutter blade has
become blunt).
Turn off the power. If a label jam occurs, remove
any jammed labels and then turn on the power.
If an error occurs while labels are being cut
and the
simplified cutter unit
stops halfway,
cutting will resume automatically when the
power is turned on. Extreme care should be
taken when turning back on the power after a
label jam.
If a cutter error recurs frequently, use thinner
labels or replace the cutter blade.