NewMar Bay Star 2022, Owner'S Manual

Page: 95 / 196

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92
ELECTRONICS
IMPORTANT CONSIDERATIONS
A. Data Plan Availability Varies by Region
•
Some cellular carriers offer certain data plans by
region. As such, you may find that the data plan that
you desire is available through a cellular reseller
or representative in another area while your local
representative has more limited options. Check
around or call a representative in another region if
you can’t find what you want locally.
B. SIM Card Type May Affect Data Plan Options
•
WiFiRanger provides standard consumer SIM cards
with their LTE modems. These SIM cards may not
work on business data plans, but should support
most consumer data plans. It is important to ask your
cellular carrier if the SIM card you provide them is
the right kind to meet your data needs.
C. Ease of Modem Activation Varies by Reseller / Carrier
•
In some cases, it can be difficult to activate the
WiFiRanger LTE modem and SIM card depending
on the representative you speak with. Some
representatives work for a cellular reseller that does
not have the offerings you desire, or you may need
a more knowledgeable representative to handle
your request. Ask different cellular stores, resellers,
or a direct Carrier representative until you find the
right person to activate your modem and SIM card
on the desired plan.
D. Data Plan Pricing Depends on Your Cellular Account
•
In large part, the price of data plans for the
WiFiRanger LTE modem are affected by your cellular
account type and other data plan(s) on your account.
In some cases, the WiFiRanger LTE modem will
require having a data-only plan that is separate
from the data plan attached to your smartphones or
other devices. Checking with your carrier on costs
will help you to understand how the carrier will
handle the WiFiRanger LTE modem pricing and data
amounts available.
E. Upgrading from Non-LTE WiFiRanger to LTE Modem
May Require Additional Steps
•
If you are upgrading a from a non-LTE WiFiRanger
router to an embedded LTE modem, please be
sure to click Check for Updates on the WiFiRanger
Control Panel after installing the modem or upgrade
kit. If you are experiencing problems or have
questions about the new LTE modem, contact
WiFiRanger to assist in getting your WiFiRanger
configured to support the new modem. Our contact
info is listed on the bottom of this guide.
F. Changing Cellular Carriers Should Only be Done After
Verifying Supported Bands
•
If you plan on changing cellular carriers, ensure
that your modem supports the necessary bands.
Supported bands listed below:
Bands Category 4 Modem Category 6 Modem
Quectel EC25-AF Quectel EP06-A
2 / 4 / 5 / 12 / 13 / 14 / 66 / 71 2 / 4 / 5 / 7 / 12 / 13 / 25 / 26 / 29 / 30 / 66
CARRIER
CONSUMER
PHONE
BUSINESS
PHONE
WEBSITE
AT&T 888.333.6651 888.444.4410 att.wifiranger.com
VERIZON
**Official Support
Coming Soon (we
cannot guarantee
Verizon data plans
at this time)*
MILLENICOM 800.996.1285 800.996.1285 millenicom.wifiranger.com
ACTIVATION CONTACT INFORMATION
LTE Setup
ACCESSING CELLULAR SETTINGS
1. Power up the WiFiRanger system with embedded LTE
modem(s).
2. Connect over ethernet or wirelessly to the
WiFiRanger’s network.
3. Access Control Panel of the WiFiRanger and select
the “Setup” tab.
4. Expand modem settings by clicking the appropriate
gear icon:
•
Standalone WiFiRanger (indoor or outdoor unit):
◉
Click “Cellular” gear icon.
•
Pack WiFiRangers (indoor and outdoor units):
◉
Click “Cellular” gear icon to access indoor unit
modem.
◉
Click “WFRControl” gear icon to access outdoor
unit modem.
VIEWING SIM & IMEI NUMBERS
If you need the SIM or IMEI numbers for Cellular plan
activation or support, then follow the steps below:
1. Follow steps for “Accessing Cellular Settings.”
2. View SIM & IMEI numbers after expanding the modem
settings.
Converge Routers & Modems
Only Support Standard SIM Size.
Be sure that SIM card is Standard
size as Nano and Micro sizes will
not fit properly within Converge
routers or LTE modems. A SIM
card size adapter kit may be used
to resize the SIM.
REFRESHING SIM NUMBER
If you’ve changed the SIM card in your WiFiRanger
modem and need to refresh the SIM number, follow the
steps below:
1. Follow steps for “Accessing Cellular Settings.”
2. Click on “Clear SIM Details” then wait 30 seconds.
3. Click on “Reboot Cellular” then wait 60 seconds.
4. Reload the Control Panel and verify the new SIM
number appears.