Appendix A. Troubleshooting
|
145
N300 Wireless Dual Band ADSL2+ Modem Router DGND3300v2 User Manual
Wireless Connectivity
Note:
If you are installing the N300 wireless modem router and have not
yet set up a wireless connection, see
Chapter 2, Wireless Settings
,
or the
N300 Wireless Dual Band ADSL2+ Modem Router Installation
Guide
.
To add a wireless computer to an existing wireless network, you must set up its wireless card
to match the N300 wireless modem router’s settings. You can use Push 'N' Connect (WPS)
(
Connecting Additional Wireless Client Devices after WPS Setup
on page
27) if your
computer supports it. You can also manually configure the computer’s wireless settings.
When you install a NETGEAR wireless card in your computer, a Smart Wizard is installed
that can provide helpful information about your wireless network. You can find this program in
your Windows Program menu or as an icon in your system tray. Other wireless card
manufacturers might include a similar program.
If you have no specific wireless card setup program installed, you can use the basic setup
utility in Windows by following these steps:
1.
Open the Windows Control Panel, and double-click
Network Connections
.
2.
In the LAN section, double-click
Wireless Network Connection
.
3.
Follow the instructions.
Viewing Available Networks
If your wireless computer is configured for the network, but you cannot connect, use the
computer’s wireless setup program to scan for available wireless networks. Look for network
names (SSIDs) of NETGEAR-DualBand-N and NETGEAR-2.4-G, or your custom SSIDs if you
have changed them. If your wireless networks do not appear, check these conditions:
•
Is your N300 wireless modem router’s wireless radio enabled? See
Configuring
Advanced WPS Settings
on page
27.
•
Is your N300 wireless modem router’s SSID broadcast enabled? See
Configuring
Advanced WPS Settings
on page
27.
•
Is your N300 wireless modem router set to a wireless standard that is not supported by
your wireless card? Check the Mode setting, as described in
Manually Configuring Your
Wireless Settings
on page
18.
If your wireless network appears, but the signal strength is weak, check these conditions:
•
Is your N300 wireless modem router too far from your computer, or too close? Place your
computer near the router, but at least 6 feet away, and see whether the signal strength
improves.
