Neptune 13458-000, Installation And Maintenance Manual

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LED Function Off Green
Flash
Green
Red
Flash
Red
Amber
Flash
Amber
RSSI Strong Weak/None Medium
SVC 3G 3G/NC NC 2G 2G/NC
NET No
Connectivity
RX Data Tx
Data
RX/TX
GPS Disabled Fix Search No Fix
Aux Disabled Good Failed
Table 11 – Vanguard 3000 LED Functions
5. After you have verified that all of the steps have been
completed and you are still having issues with the unit
operating properly, call Neptune Customer Support at
(800) 647-4832 for assistance with further diagnosis. See
"Contacting Customer Support" on the facing page.
Verifying Cellular Modem Power
Remove the power plug from the cellular modem by pressing the
latch to disengage it, and then remove the plug.
Measure between pins shown in Figure 96. There should be 12
VDC between the pins shown.
Figure 96 – Cellular Modem Power Plug
74 R900 Gateway Installation and Maintenance Guide
Chapter 6: Troubleshooting