Features and Specifications Manual
A9 – 37
Doc.
No. 8201 -
Release 1.0
July 2003
Answer Key
A-9
FEATURE
DESCRIPTION
Multiline Terminals are equipped with an Answer
key and associated LED.
The Answer key LED flashes when the Multiline Terminal user receives an
incoming CO/PBX, Tie/DID transferred, and CO/PBX transferred call
ringing/or not ringing in the same tenant group. When multiple calls are
received, the Answer key is used to pick up calls. The Answer key
continues flashing until the last unanswered call is answered. Press the
Answer key during a call to hold the current call and allow the next call to be
answered.
SYSTEM
AVAILABILITY
Terminal Type
All Multiline Terminals.
Required Components
None.
OPERATING
PROCEDURES
1.
Receive CO/PBX incoming ring or flashing MW lamp without ringing.
O
LED flashes.
2.
Press
O
. The
O
LED goes out.
3.
Talk with the CO/PBX incoming calling party.
4.
If additional CO incoming calls are received, the
O
LED flashes
again. Press
O
to place the current call on Non-Exclusive Hold
and connect the Multiline Terminal user to the next call.
a. If the original call was on a Call Appearance Key, the call is placed
on Non-Exclusive Hold on the Call Appearance Key.
b. If the call was on a line key, the call is placed on Non-Exclusive
Hold on the line key.
SERVICE
CONDITIONS
Restrictions
Internal calls, internal transfer/camp-on calls, Secondary Incoming
Extension, Automated Attendant, and Tie/DID calls do not activate the
Answer key LED.
To answer calls using the Answer key:
