Features and Specifications Manual
C5 – 145
Doc.
No. 8201 -
Release 1.0
July 2003
Caller ID Call Return
C-5
FEATURE
DESCRIPTION
The Caller ID Call Return feature allows the voice mail system to use Caller
ID information captured with the message to call and connect the person
that left the message with the voice mail user that is checking messages.
After the call is ended by either party, the voice mail user returns to
checking messages.
SYSTEM
AVAILABILITY
Terminal Type:
All Multiline terminals and Single Line telephones.
Required Components:
VMS(2)/(4)/(8)-U( ) ETU or FMS(2)/(4)-U( ) ETU.
OPERATING
PROCEDURES
1.
Dial the XenMail extension.
2.
After message playback, XenMail prompts to hear Caller ID
number only.
- OR -
Dial
K
during message to stop playback, save the current message
as an old message, and hear Caller ID number only.
3.
When Caller ID information is available after the Caller ID number is
played, the system prompts the mailbox user with an option to return
the call.
- OR -
During message playback dial
LK
.
Note:
To repeat the Caller ID number during its playback, dial
L
. To skip to the
end of the Caller ID number dial
J
.
4.
To end a Return Call, dial
LKJ
to return to the mailbox and
disconnect the outside call.
Caller ID Information Operation on non-display Multiline telephone
or Single Line telephone:
