C
ONTENTS
iii
Integration overview ............................................................. 2
Integration steps .............................................................. 2
Requirements ................................................................... 3
Integration description........................................................... 4
Integration features .......................................................... 4
Configuring UNIVERGE UM8500 for the integration .................... 5
Connecting the systems ......................................................... 6
Programming the phone system.............................................. 9
Avaya Definity G3 or System 75 phone system setup steps .... 9
Avaya System 85 phone system setup steps........................ 15
Troubleshooting ................................................................... 17
Integration overview ............................................................ 20
Integration steps ............................................................. 20
Requirements .................................................................. 20
Integration description.......................................................... 21
How the integration works................................................. 21
Integration features ......................................................... 21
Configuring UNIVERGE UM8500 for the integration ................... 22
Programming the phone system............................................. 23
Testing the Centrex connection .............................................. 24
Integration overview ............................................................ 26
Integration steps ............................................................. 26
Requirements .................................................................. 26
Integration description.......................................................... 27
How the integration works................................................. 28
Integration features ......................................................... 29
Setting up Cisco CallManager................................................. 30
Installing and configuring the TAPI service provider .................. 36
Configuring UNIVERGE UM8500 for the integration ................... 39
Changing the TAPI service provider settings ............................ 40
Upgrading from Cisco 2.4...................................................... 42
Changing the number of uOne ports ....................................... 43
Converting from analog lines to IP lines .................................. 44
Troubleshooting ................................................................... 45
Message waiting indicators are not working properly............. 45
UNIVERGE UM8500 does not start after software is installed
and integration is configured ......................................... 45
The default earpiece and speaker volume on Cisco 7960
phones is too loud........................................................ 45
Integrating with CallManager and traditional phone systems ...... 46
Requirements .................................................................. 46
Setting up UNIVERGE UM8500 Administrator ....................... 46
Changing the number of installed ports ............................... 50
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CONTENTS
Summary of Contents for UNIVERGE UM8500
Page 1: ......
Page 28: ...UNIVERGE UM8500 INTEGRATION GUIDE 18 ...
Page 62: ...UNIVERGE UM8500 INTEGRATION GUIDE 52 ...
Page 68: ...UNIVERGE UM8500 INTEGRATION GUIDE 58 ...
Page 94: ...UNIVERGE UM8500 INTEGRATION GUIDE 84 ...
Page 104: ...UNIVERGE UM8500 INTEGRATION GUIDE 94 ...
Page 114: ...UNIVERGE UM8500 INTEGRATION GUIDE 104 ...
Page 120: ...UNIVERGE UM8500 INTEGRATION GUIDE 110 ...
Page 126: ...UNIVERGE UM8500 INTEGRATION GUIDE 116 ...
Page 146: ...UNIVERGE UM8500 INTEGRATION GUIDE 136 ...
Page 164: ...UNIVERGE UM8500 INTEGRATION GUIDE 154 For a SPADLIC A trunk board ...
Page 172: ...UNIVERGE UM8500 INTEGRATION GUIDE 162 ...
Page 188: ...UNIVERGE UM8500 INTEGRATION GUIDE 178 ...
Page 193: ...NEC NEAX 2400 OR NEC SV7000 WITH LAN MCI 183 For a SPADLIC A trunk board ...
Page 222: ...UNIVERGE UM8500 INTEGRATION GUIDE 212 ...
Page 230: ...UNIVERGE UM8500 INTEGRATION GUIDE 220 ...
Page 276: ...UNIVERGE UM8500 INTEGRATION GUIDE 266 ...
Page 290: ...UNIVERGE UM8500 INTEGRATION GUIDE 280 ...
Page 302: ...UNIVERGE UM8500 INTEGRATION GUIDE 292 ...
Page 312: ...UNIVERGE UM8500 INTEGRATION GUIDE 302 ...
Page 336: ...UNIVERGE UM8500 INTEGRATION GUIDE 326 ...
Page 342: ...UNIVERGE UM8500 INTEGRATION GUIDE 332 ...