NEC UNIVERGE UM8500, Integration Manual

Page: 44 / 352

UNIVERGE UM8500 I
NTEGRATION
G
UIDE
34
To add voice mail ports to CallManager version 3.2 and
later
Add one voice mail port to CallManager for each port being connecting to
UM8500.
1
In the Cisco CallManager Administration program, select
Features
>
Voice
Mail
>
Cisco Voice Mail Ports
.
2
Click
<Add new port>
.
3
At the Configuration screen, enter values as shown in the table below.
4
Click
Insert
to save the changes.
5
Repeat steps 2 through 4 to specify values for each additional port.
6
Close the CallManager Administration program, then continue with the
following procedure, “
To specify MWI extensions in CallManager version 3.2
and later .”
CAUTION
Voice mail ports and phones must be in the same calling search
space, or the integration will not work.
Field Value
Port name A name for the voice mail port, for example, “UM8500-1.” Follow these instructions:
●
In general, use the same prefix for every port, for example, “UM8500-.” However, if
CallManager is sending calls to more than one UNIVERGE UM8500 server, use a
different prefix for the CallManager ports that are being connected to each
UNIVERGE UM8500 server, for example, “UM85001-” and “UM85002-.”
●
Use prefixes that are 12 characters or less.
●
Number the ports beginning with 1 and continuing in sequence.
●
Do not begin port numbers with 0. For example, “UM8500-1” is a valid value;
“UM8500-0” is not.
CAUTION! If a uOne port is given a device name that does not conform to
these conventions, UM8500 can not receive calls from that port.
Description
This field is automatically filled in with the name typed in the
Device name
field. These
characters can be deleted and a new description can be typed.
Device pool Click Default .
Location Accept the default value of None .
Directory number The extension that will be connected to UM8500.
Forward all This field should be left blank.
CAUTION! Do not set a value for this field. If information appears in this field,
UM8500 might operate improperly.
Forward busy The extension of the next voice mail port in sequence. If this extension is the last voice
mail port, then type the extension of the first voice mail port. Alternatively, the last voice
mail port can be forwarded to the operator’s extension.
If the directory number for this voice mail port is busy, calls are forwarded to the
extension shown in this field.
Forward no answer The extension of the next voice mail port in sequence. If this extension is the last voice
mail port, then type the extension of the first voice mail port. Alternatively, the last voice
mail port can be forwarded to the operator’s extension.
If the directory number for this voice mail port is not answered, calls are forwarded to the
extension shown in this field.
Forward no answer is set in the event the port is disabled or out of service.