CHAPTER 3 TERMINALS
Issue 5
UNIVERGE NEAX 2000 IPS General Description
Page 134
2. Attendant Loop Release feature cannot be used when this feature is used.
3. Semi-automatic Camp-on over CCIS is not supported.
4. OAI cannot be used where the system uses the Semi-automatic Camp-on.
Attendant Support of DND override(except for CCIS)
Any operator type (Dterm, DeskCon, SV60 and Business ConneCT) is able to override a
DND situation. This is not (yet) supported over CCIS.
Attendant Training Jacks
The SN753 DeskCon provides two headset/handset jacks on the comnsole, for trining
operations. Normal call handling procedures apply. When jacks are used for training, both
handsets can be used for listening and talking.
Audible Indication Control
This feature allows the Attendant to adjust the volume of audible indications received at
the Attendant Console.
Call Processing Indication
This feature provides visual indications of all calls being processed or awaiting processing
at the Attendant Console.
Call Queuing
This feature provides the Attendant the ability to handle a series of exchange network
calls in the order of their arrival, (first in, first out) thereby eliminating unnecessary
delays.
Call Splitting
This feature allows the Attendant to confer privately with one party on an Attendant
handled connection without the other party overhearing.
Call Waiting Display
This feature provides a visual indication to the Attendant when one or more calls are
waiting to be answered.
Common Route Indial
This feature allows assignment of incoming DID calls to different Attendant Call
Selection keys based on the last 4 digits dialed into the system. Up to eight individual
Listed Directory Numbers can be assigned in system programming. When an incoming
call to any of these trunks is received, an Attendant Call Selection key will flash and the
LCD display will indicate the Listed Directory Number associated with that trunk route.
Dialed Number Identification Service (DNIS)
This feature provides a display of the company name on the Attendant Console when the
Attendant has answered a Listed Directory Number or a Tie Line call.
Incoming Call Identification
Incoming calls are identified by various means. Refer to Attendant Called/Calling
Number, Attendant Call Selection, Attendant Source Key, Attendant Listed Directory
Number and Common Route Indial Features and Specifications.