CHAPTER 3 TERMINALS
Issue 5
UNIVERGE NEAX 2000 IPS General Description
Page 132
This feature allows a station user to ask an Attendant for assistance in originating a call.
Three methods are available: non-delay, delay, and passing dial tone.
Attendant Camp-on
This feature permits the Attendant to hold an incoming call in a special mode when the
desired station for the transfer is busy. The Attendant sends a Camp-On tone to the busy
station. When that station becomes idle, it is automatically alerted and connected to the
waiting party.
Attendant Console (SN753 DESKCON)
The Attendant Console (SN7 16 DESKCON) operates on a switched-loop basis with a
maximum of 6 Attendant loops terminating at each console on the associated Interface
card. The Attendant uses these loops for answering, originating, holding, extending, and
reentering calls. When Attendant loop release is used, the number of loops is effectively
increased to a maximum of 12 for each console.
Attendant Called/Calling Name Display
This feature provides a display of the calling/called party's name on the Attendant
Console LCD for Attendant Called/Calling Name Display. On attendant-to-station calls,
the LCD display the name assigned to the primary extension of the station. On attendant-
to-trunk calls, the LCD displays the name assigned to the trunk route of the trunk.
Attendant Called/Calling Number
This feature provides a display of the station number and station name on the Attendant
Console during an Attendant-to-station connection. During an Attendant-to-trunk
connection, the same display shows the trunk route designation and a trunk identification
code (4 digits).
Attendant Call Selection
This feature allows assignment of keys on the Attendant Console to particular types of
trunk routes (such as WATS or FX) and particular types of service calls (such as
Attendant recalls, intercept calls, etc.). LEDs indicate the type of incoming call and
pressing the associated key allows the Attendant to answer the calls in any order.
Attendant CLI information with DDI fail (R11)
Any operator (DeskCon, SV60 or Business ConneCT operator) can see the identity of the
Calling Number (CLI) in case any of the following DDI fail actions occur: -no answer,
busy, unassigned, DND. This should also be supported by the CCIS interface
Calling and Called Party Number Display
Called Party Number Display in case of Failed DID calls to Operator
In R11 software, called party number can be displayed on an operator console (Dterm-
Attendant Position, Desk Console), when failed DID calls (busy, no answer, unassigned
number or Do Not Disturb) are routed to the operator. This feature is applicable for a
standalone and a CCIS network system.
Attendant Console Lockout - Password
This feature allows the Attendant Console to be set into a lockout mode. This disables the
console from originating or receiving calls and setting or resetting service features. To
return the Console to its manual operating condition a password is required.
