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9-2 NEC CSD Information Services
This section contains the following NEC CSD service and support information:
service and support telephone numbers
technical support
product information
FaxFlash service.
Service Telephone Numbers
The following table lists the telephone numbers for the NEC CSD service and
support functions.
NEC CSD Service and Support Telephone Numbers
Service
Telephone Numbers
To contact NEC CSD Technical Support Center (TSC):
In the U.S. and Canada, call 1 (800) 632-4525
To order spare parts (Dealers):
Call 1 (800) 632-4525
To order spare parts (Customers):
In the U.S., call 1 (800) 233-6321
In Canada, call 1 (800) 727-2787
To contact Customer Service about service and
contract warranty issues:
Call 1 (888) 632-9128
To log onto the NEC CSD Electronic Bulletin Board
System (BBS) to download software drivers and the
latest BIOS for ROM flashing:
Call 1 (978) 635-4706
For information about NEC CSD products, call
FaxFlash
SM
(use this automated service to have
the latest Technical Information Bulletins sent
to your fax machine 24 hours a day):
In the U.S., 1 (888) 329-0088
1 (888) FAX-0088
Outside the U.S., call 1 (978) 635-6090
To send technical questions by email:
To fax technical questions to customer support:
In the U.S., fax 1 (978) 635-4100
To access the NEC CSD website:
www.nec-computers.com
To access the NEC CSD FTP site:
ftp.neccsdeast.com
To purchase a new system or an option kit through
NEC NOW, or to obtain sales literature or option
information:
Call 1 (888) 863-2669
1 (888) 8NEC-NOW
Summary of Contents for POWERMATE PROFESSIONAL 9000E - SERVICE
Page 14: ...1 System Overview Configurations Features Components ...
Page 92: ...4 System Board Sockets and Connectors Jumpers Components Resources ...
Page 120: ...5 Expansion Boards Sound Board Graphics Board Network Board ...
Page 132: ...7 Preventive Maintenance System Cleaning Keyboard Cleaning Mouse Cleaning ...
Page 136: ...8 Troubleshooting Checklist Diagnostics ...
Page 176: ...A Release Notes General Notes Windows NT Issues ...