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NEC POWERMATE 5100 - SERVICE, Service Manual

The NEC PowerMate 5100 - Service manual is now available for free download on our website. This comprehensive manual provides detailed instructions and troubleshooting tips to ensure proper maintenance and optimal performance of the PowerMate 5100. Get your free manual today at manualshive.com.

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Contents   vii

8    Troubleshooting

Checklist ....................................................................................................................... 8-2

System Problems ...................................................................................................... 8-2
Diskette Drive Problems........................................................................................... 8-3
Monitor Problems..................................................................................................... 8-4
Keyboard/Mouse Problems....................................................................................... 8-4
CD-ROM Drive Problems ........................................................................................ 8-5
Speaker Problems ..................................................................................................... 8-5

Diagnostics.................................................................................................................... 8-6

9    NEC CSD Information Services

Service Telephone Numbers .......................................................................................... 9-2
Technical Support ......................................................................................................... 9-3

NEC CSD Website ................................................................................................... 9-3
Email/Fax Technical Support Service ....................................................................... 9-3
Technical Support Services....................................................................................... 9-4

Product Information....................................................................................................... 9-4

NEC CSD FTP Site .................................................................................................. 9-4
NEC CSD Bulletin Board Service............................................................................. 9-5

FaxFlash Service ........................................................................................................... 9-6

10   Specifications

System Board Specifications ........................................................................................10-3
Riser Board Specifications............................................................................................10-4
Keyboard Specifications ...............................................................................................10-4
Mouse Specifications....................................................................................................10-5
Speaker Specifications..................................................................................................10-5
System Unit Specifications ...........................................................................................10-6
Diskette Drive Specifications........................................................................................10-7
2.1-GB Seagate Hard Drive Specifications....................................................................10-8
4.3-GB Fujitsu Hard Drive Specifications.....................................................................10-9
6.4-GB Quantum Hard Drive Specifications ...............................................................10-10
8.4-GB Quantum Hard Drive Specifications ...............................................................10-11
NLX145-Watt Power Supply Specifications ...............................................................10-12
Fax/Modem Board Specifications ...............................................................................10-13
ATI Xpert@Work 3D PCI Graphics Board Specifications ..........................................10-13
Lucky Goldstar 32X CD-ROM Drive Specifications...................................................10-14
NEC 32X CD-ROM Drive Specifications ...................................................................10-15
Sound Board Specifications ........................................................................................10-16
Environmental and Safety Specifications ....................................................................10-17
Compliance ................................................................................................................10-17

A    Release Notes

General Notes................................................................................................................A-2

Installing Applications and Online Documentation ...................................................A-2

Choosing the Correct Installation Method ....................................................... A-2
Installing Applications in the Correct Order .................................................... A-2

Uninstalling the NEC SNMP Agent or LANDesk Client Manager ............................A-4
Expansion Slot Locations and Functions...................................................................A-4
Correcting Video Corruption ....................................................................................A-5

Summary of Contents for POWERMATE 5100 - SERVICE

Page 1: ... performance of each such product is dependent upon factors such as system configuration customer data and operator control Since implementation by customers of each product may vary the suitability of specific product configurations and applications must be determined by the customer and is not warranted by NEC CSD To allow for design and specification improvements the information in this documen...

Page 2: ... procedure is supported by detailed disassembly illustrations Section 4 System Board includes information on cable and board connectors jumper settings and upgrade sockets Also provided is information on board components pin assignments and memory map Section 5 Riser Board provides cable connector information and pin assignments for the riser board installed in the system Section 6 Illustrated Par...

Page 3: ...CPU central processing unit DAC digital to analog converter DACK DMA acknowledge dB decibels DC direct current DCC direct cable connection DCE data communications equipment DDC Display Data Channel DIMM Dual In Line Memory Module DIP dual in line package DMA direct memory access DMAC DMA controller DMI Desktop Management Interface DOS disk operating system DRAM dynamic RAM DVD digital versatile di...

Page 4: ...dified frequency modulation MHz megahertz MIDI musical instrument digital interface mm millimeter MMX multimedia extensions modem modulator demodulator MOS metal oxide semiconductor MPEG Motion Picture Experts Group ms millisecond MSB most significant bit NC not connected NIC networked information center NMI Non maskable Interrupt ns nanosecond NSRC National Service Response Center OCR optical cha...

Page 5: ...egration SVGA Super Video Graphics Array SW switch T D test and diagnostics TSC Technical Support Center TTL transistor transistor logic tpi tracks per inch UART universal asynchronous receiver transmitter UHF ultra high frequency UL Underwriter s Laboratories UMA unified memory architecture UPS uninterruptible power supply URL uniform resource locator USB universal serial bus V volt Vac volts alt...

Page 6: ...Interrupts 2 4 Jumper Settings 2 4 System Board Jumper Settings 2 5 Riser Board LAN Jumper Settings 2 5 Riser Board Fan Jumper Settings 2 5 Hard Drive Jumper Settings 2 6 Seagate Maui 2 1 GB IDE Hard Drive Jumper Settings 2 6 Fujitsu Pico Bird 4 3 GB IDE Hard Drive Jumper Settings 2 7 Quantum Fireball 6 4 GB Hard Drive Jumper Settings 2 7 Quantum Fireball 8 4 GB IDE Hard Drive Jumper Settings 2 8 ...

Page 7: ...ram 2 32 Rebuilding the Hard Drive and Restoring the Operating System 2 33 Auto Rebuild and Restore 2 33 Custom Rebuild and Restore 2 36 Restoring the Operating System 2 39 Installing Applications 2 42 Using the Selective Application Restore Program on a Remote CD 2 43 NEC Help Center Online Documentation 2 45 Installing the NEC Help Center Online Documentation 2 46 Uninstalling the NEC Help Cente...

Page 8: ...acement 3 15 Riser Board Removal 3 18 CMOS Battery Removal 3 19 4 System Board Connectors Jumpers and Sockets 4 2 External Cable Connectors 4 2 Internal Connectors 4 3 System Board Jumpers 4 4 Changing Processor Speed 4 5 Clearing a Password 4 7 BIOS Recovery 4 8 Upgrade Sockets 4 9 Processor Socket 4 9 DIMM Sockets 4 9 Checking System Memory 4 10 Components 4 11 Processor and Secondary Cache 4 13...

Page 9: ...nnector 5 6 NLX Connector P1 PCI Segment 5 6 NLX Connector P1 ISA Segment 5 10 NLX Connector P1 IDE Diskette Drive and Front Panel Segment 5 13 NLX Connector JP3 Supplemental Connector Segment 5 18 IDE and Diskette Drive Cable Connectors 5 19 IDE Connectors 5 19 Diskette Drive Connector 5 20 PCI and ISA Cable Connectors 5 21 Card Placement 5 21 PCI Connectors 5 21 ISA Bus Connector 5 23 Power Supp...

Page 10: ...10 6 Diskette Drive Specifications 10 7 2 1 GB Seagate Hard Drive Specifications 10 8 4 3 GB Fujitsu Hard Drive Specifications 10 9 6 4 GB Quantum Hard Drive Specifications 10 10 8 4 GB Quantum Hard Drive Specifications 10 11 NLX145 Watt Power Supply Specifications 10 12 Fax Modem Board Specifications 10 13 ATI Xpert Work 3D PCI Graphics Board Specifications 10 13 Lucky Goldstar 32X CD ROM Drive S...

Page 11: ...nstalling Internet Explorer 4 0 A 9 Using the Suspend Button A 9 Glossary Index List of Figures PowerMate 5100 Series System Components 1 2 PowerMate 5100 Series System Front View 1 4 System Controls and Lamps 1 4 PowerMate 5100 Series System Back View 1 5 Audio Connectors 1 6 Inside the System 1 7 BIOS Setup Main Menu 2 12 Welcome Screen 2 34 Welcome Screen 2 36 Welcome Screen 2 40 NEC Selective ...

Page 12: ...down 6 5 Removing the Keyboard Enclosure 7 3 Removing the Mouse Ball Cover 7 3 Expansion Slot Locations and Functions A 5 List of Tables PowerMate 5100 Series System Configuration 1 3 System Components 1 9 Interrupt Level Assignments 2 3 Parallel Port Interrupts 2 3 Serial Port 1 and Serial Port 2 Interrupts 2 4 System Board Jumper J6C1 Settings 2 5 Riser Board LAN Jumper JP4 Settings 2 5 Fan Jump...

Page 13: ...hone In Connector Pin Assignments 4 22 Line Out Connector Pin Assignments 4 23 DIMM Socket Pin Assignments 4 23 System Memory Map 4 25 I O Address Map 4 26 DMA Settings 4 28 CD Audio In Connector JP1 Pin Assignments 5 3 Modem In Connector JP2 Pin Assignments 5 3 Wake On LAN Connector J7 Pin Assignments 5 4 Chassis Intrusion Detection Connector J5 Pin Assignments 5 4 Front Panel Connector F P Pin A...

Page 14: ...ions 10 5 System Unit Specifications 10 6 Diskette Drive Specifications 10 7 2 1 GB Seagate Hard Drive Specifications 10 8 4 3 GB Fujitsu Hard Drive Specifications 10 9 6 4 GB Quantum Fireball ST Hard Drive Specifications 10 10 8 4 GB Quantum Fireball SE Hard Drive Specifications 10 11 NLX145 Watt Power Supply Specifications 10 12 Fax Modem Board Specifications 10 13 ATI Xpert Work RagePRO 3D PCI ...

Page 15: ...1 System Overview Configurations Features Components ...

Page 16: ...versal serial bus USB ports two serial ports and a parallel port Ultra direct memory access DMA built in LAN circuitry with remote wakeup Wake On LAN and power management are supported Build choices include intelligent device electronics IDE hard drives ranging from 2 1 gigabyte GB to 8 4 GB System memory configurations range from a minimum of 32 megabyte MB to a maximum of 256 MB using 32 MB and ...

Page 17: ...II systems only AGP Slot Built in AGP controller Rage IIC on system board supports AGP graphics standard Graphics Memory System board 2 MB synchronous graphics random access memory SGRAM Graphics board XPERTt Work with 4 MB SGRAM Audio Crystal CS4235B audio chip integrated on system board LAN 3COM Hurricane 3C918 Wake On LAN integrated on riser board Diskette Drive NEC 3 5 inch 1 44 MB FD1231H 013...

Page 18: ...Lamp C Suspend Button D Reset Button E Disk Lamp System controls allow the selection of specific system operations Lamps visually alert the user to the status of system operation The system has the following devices controls and lamps on the front of the system see the preceding figures for device control and lamp locations Diskette drive not installed in all systems copy data files to and from a ...

Page 19: ...lamp indicates power is on to all components An amber lamp indicates that the system is in suspend mode with full power reduction Reset button restarts the computer after it is powered on Used to reset the computer if it is not operating properly Power button turns system power on or off Back Features The back of the computer contains external connectors a power socket and expansion board slots Th...

Page 20: ... out jack This jack allows the connection of an amplified output device such as powered speakers stereo tape recorder or an external amplifier for audio output Use this jack for ordered speakers USB ports The two USB ports permit the connection of up to 127 USB configured peripheral devices such as printers monitors modems mouse and game pads joysticks Serial ports Serial port 1 COM1 and serial po...

Page 21: ... connection of a phone line to the system for fax and data communications Network board Some system come with a network board Intel Pro100M2 Kaiser installed in an expansion slot This board allows you to configure your system to meet varying network interface requirements PCI Video Board Some systems come with a video board ATI PCI 4 MB XPERT Work 3D installed in an expansion slot This board is co...

Page 22: ...fer protection against unauthorized access to the system and data The following security features are available Password Security The BIOS Setup utility includes a feature that allows a user to set either a user or supervisor password or both The user password controls booting of the system and controls access to the Setup utility and the keyboard User access to the BIOS Setup utility is limited w...

Page 23: ...briefly described System Components Component Go to Page System Board 1 9 Riser Board 1 10 Diskette Drive 1 10 Hard Drive 1 11 Power Supply 1 11 Keyboard 1 11 Mouse 1 11 PCI Graphics Board 1 12 CD ROM Drive 1 12 Speakers 1 12 Fax Modem Board 1 13 Component varies by system manufacturer is subject to availability Built to order component System Board The system board contains the Celeron or Pentium...

Page 24: ...ront panel connector for lamp and power signals NLX connector for the system board CD audio in modem in Wake On LAN chassis intrusion speaker and fan connectors external LAN connector power connectors system fan and LAN jumpers For further information on the riser board see Section 5 Riser Board Section 6 Illustrated Parts Breakdown lists the NEC CSD part number for the riser board Diskette Drive ...

Page 25: ... power supply is mounted inside the system unit It supplies power to the system board riser board option boards diskette drive hard drives CD ROM drive keyboard mouse and other internal options A fan inside the power supply provides system ventilation The power supply provides 145 watts and is NLX compatible Power supply connector locations on the riser board are given in Section 5 Riser Board Pow...

Page 26: ...nd affording faster data transfer and smoother animation and video The CD ROM drive comes with an Enhanced IDE EIDE interface The drive is fully compatible with Kodak Multisession Photo CDs CD I FMV and CD Plus as well as standard CDs The CD ROM drive can also play audio CDs for systems with sound capabilities A two connector device cable connects the drive to the secondary IDE PCI channel on the ...

Page 27: ...ws 95 or Windows 98 Systems running the Windows NT 4 0 operating system must be configured for COM2 and IRQ3 See Section 2 System Configuration for information on setting Windows NT jumpers Section 4 System Board and Section 5 Riser Board include cable connection information for the fax modem Fax modem board specifications are provided in Section 10 Specifications Local Area Network All systems co...

Page 28: ...2 System Configuration Interrupt Requests Jumper Settings BIOS Setup Video Modes Utilities ...

Page 29: ... Interrupt Requests The following paragraphs list the system interrupts IRQs parallel addresses and interrupts and serial addresses and interrupts Section 4 System Board includes information on system resources memory map I O addresses and DMA settings System Interrupts The system has 16 IRQs IRQ 0 through 15 assigned to different devices for example printer modem keyboard mouse Initial IRQ settin...

Page 30: ...vailable IRQ11 Available used by network board if present IRQ12 Mouse IRQ13 Reserved Math Coprocessor IRQ14 Primary IDE IRQ15 Secondary IDE In Plug and Play systems these interrupts are typical but may vary by configuration Parallel Port Interrupts The parallel port I O interrupts are given in the following table The table lists all of the possible configurations but the port only uses one set Any...

Page 31: ...ts Port Interrupt COM1 IRQ04 COM2 IRQ03 COM3 IRQ04 COM4 IRQ03 COM1 IRQ03 COM2 IRQ04 COM3 IRQ03 COM4 IRQ04 Jumper Settings Jumpers on the boards and devices in the system are used to set the system configuration Boards and devices using jumpers include system board riser board IDE hard drives CD ROM drives fax modem board The following paragraphs list the jumpers and their factory settings Note Jum...

Page 32: ...he BIOS attempts to recover the BIOS configuration A Recovery diskette is required downloadable from the NEC CSD website Riser Board LAN Jumper Settings The factory settings for LAN jumper block JP4 on the riser board are shown in the following table See Section 5 for procedures to reset the jumper Specifications for the riser board are included in Section 10 Riser Board LAN Jumper JP4 Settings Fu...

Page 33: ... the label for correct jumper settings for your system s configuration Seagate Maui 2 1 GB IDE Hard Drive Jumper Settings The factory settings for the jumpers on the Seagate Maui 2 1 GB IDE hard drive are shown in the following table The settings are for a single drive installed in the system Specifications for the hard drives are included in Section 10 Seagate Maui 2 1 GB IDE Hard Drive Jumper Se...

Page 34: ...ll 6 4 GB Hard Drive Jumper Settings The factory settings for the jumpers on the Quantum Fireball 6 4 GB IDE hard drive are shown in the following table The settings are for a single drive installed in the system Specifications for the hard drives are included in Section 10 Quantum Fireball 6 4 GB IDE Hard Drive Jumper Settings Function Jumper Pins Description Master Device Drive Select DS 1 and D...

Page 35: ...rd drive as slave in dual drive system Cable Select CS CS 1 and CS 2 Not used Factory setting pins CS 1 and CS 2 open Park PK 1 and PK 2 Used to park DS jumper when drive set as slave device Factory setting pins PK 1 and PK 2 open NEC 32X CD ROM Drive Jumper Settings The factory settings for the jumpers on the NEC 32X CD ROM drive are shown in the following table The drive is set as the master dev...

Page 36: ...d pins open factory default Enabled pins jumpered Master Select MA Enabled pins jumpered factory default Disabled pins open Lite On 32X CD ROM Drive Jumper Settings The factory settings for the jumpers on the Lite On 32X CD ROM drive are shown in the following table The drive is set as the master device on the secondary channel The CD ROM cable plugs onto the Secondary IDE connector on the riser b...

Page 37: ...battery supplies continuous power to maintain parameter configuration information when system power is off Note Before changing parameters or replacing the battery print out or write down the current setup parameter settings and store in a safe place Use this information to restore the system to the current parameters if a wrong setting is made or if the battery needs replacement see Section 3 for...

Page 38: ...y is replaced How to Start BIOS Setup To start the BIOS Setup utility follow these steps 1 Turn on or reboot the system 2 To start the memory test before the system boots up press F2 after POST There is about five seconds to press F2 before the system boot continues 3 Setup s Main Menu appears and looks similar to the following screen Note The BIOS Setup utility Main Menu may contain additional se...

Page 39: ...lp for the parameter field being displayed Esc Exits the menu Enter Executes Command or Selects submenu or arrow keys Moves cursor up and down or arrow keys Selects next menu Changes values F9 Loads the Default Configuration values for this menu F10 Save and Exit Menu items preceded by contain a submenu of selectable fields for setting system parameters Display a submenu by using the arrow keys to...

Page 40: ...he default Other choices are French Italian German and Spanish System Time Date This menu sets the time and date The settings remain in memory even after system power is turned off To set the time enter the current hour minute and seconds in hh mm ss 24 hour format For example type 13 30 00 for 1 30 P M To set the date enter the current month day and year in mm dd yyyy format For example type 11 2...

Page 41: ...e but the BIOS does not place its resources unless the Plug and Play OS option in the BIOS is set to No Selecting Enabled enables Base I O Address and Interrupt Base I O Address 3F8 default 2F8 3E8 2E8 An asterisk displayed next to an address indicates a conflict with another device This option only appears if Serial Port A is set to Enabled Interrupt IRQ3 IRQ4 default An asterisk displayed next t...

Page 42: ...d is set to No Selecting Enabled enables Mode Base I O Address Interrupt and DMA Channel Mode Output only Bi directional EPP ECP This option only appears if Parallel Port is Enabled Base I O Address 278 378 3BC 228 An asterisk displayed next to an address indicates a conflict with another device This option only appears if Parallel Port is Enabled Interrupt IRQ7 IRQ5 An asterisk displayed next to ...

Page 43: ...evice type None Device type None Device type None Device type None Each device menu item displays the Hard drive or CD ROM identifier if a device is installed If you install a hard drive that does not feature auto IDE type detection or your IDE hard drive was formatted on another system with parameters different from those reported by the drive enter a parameter for each of the fields in the devic...

Page 44: ...dard Fast PIO Mode 1 Fast PIO Mode 2 Fast PIO Mode 3 Fast PIO Mode 4 FPIO3 Bus Mastering FPIO4 Bus Mastering When Type is set to Auto the value in the Transfer Mode field is auto detected and the field is read only Ultra DMA Disabled Mode 0 Mode 1 Mode 2 When Type is set to Auto the value in the Ultra DMA field is auto detected and the field is read only Floppy Options This menu configures the flo...

Page 45: ...xample Valid View DMI Event log Enter Press Enter to view the DMI Event log Clear all DMI event logs No Yes Yes clears all DMI event logs upon rebooting Event logging Disabled Enabled Enabled allows the logging of DMI events SETUP Prompt Disabled Enabled Displays the Setup entry prompt on boot when set to disabled does not prevent entering the BIOS Setup utility ECC Event Logging Disabled Enabled ...

Page 46: ...ount of memory that is to be shared between graphics and system functions Resource Configuration This menu is used to set resource configurations Use the fields in the following table to set the resource configurations Bring up the submenu by pressing Enter Resource Configuration Menu Item Settings and Descriptions IRQ3 IRQ4 IRQ5 IRQ7 IRQ10 IRQ11 IRQ14 IRQ15 Available Reserved An Available setting...

Page 47: ...s the audible key click on or off Keyboard Auto repeat Rate 2x 6x 10x 13 3x 18 5x 21 8x 26 7x 30x default sec This field sets the number of times per second a keystroke is repeated when a keyboard key is held down Keyboard Auto repeat Delay 1 4 sec 1 2 sec default 3 4 sec 1 sec This field controls the delay before characters begin repeating when a keyboard key is held down Security Menu Selecting ...

Page 48: ...d on as Supervisor User Setup Access Enabled Disabled When both the User Password and Supervisor Password are enabled only the Supervisor Password gives full access to all Setup fields When User Setup Access is set to Enabled the user has read only access to the BIOS Setup utility Unattended Start Disabled default Enabled This field controls the point at which the user password is required When se...

Page 49: ...ideo is subject to power management Boot Menu The Boot menu offers the options listed in the following table Boot Menu Options Menu Item Settings and Descriptions Quick Boot Mode Enabled default Disabled When set to Enabled certain tests are skipped during boot to decrease the time it take to boot Fixed Disk Boot Sector Normal default Write Protect When set to Write Protect the fixed disk boot sec...

Page 50: ... appears when an Intel Pro 100 LAN board is installed in the system Example First Boot Device Removable Devices Second Boot Device ATAPI CD ROM Drive Third Boot Device Hard Drive Fourth Boot Device Network Boot Fifth Boot Device MBA Hard Drive Bring up the Hard Drive submenu by pressing Enter IDE drives IDE drives are identified by auto typing Select an IDE device from the option list with the up ...

Page 51: ...de the Setup utility launches automatically and comes up in the Maintenance menu The Main Advanced Power Management Security Boot and Exit menus are also available The Maintenance menu provides access to the options listed in the following table CAUTION Starting the system in Configure mode resets BIOS settings to their factory defaults Before jumpering for Configure mode write down any customized...

Page 52: ...n colors 200 Hz maximum 800 by 600 pixels 256 65K 16 7 million colors 200 Hz maximum 1024 by 768 pixels 256 65K 16 7 million colors 150 Hz maximum 1152 by 864 pixels 256 65K 16 7 million colors 120 Hz maximum 1280 by 1024 pixels 256 65K 16 7 million colors 100 Hz maximum 1600 by 1200 pixels 256 65K colors with 4 MB SGRAM 85 Hz maximum 1600 by 1200 pixels 16 7 million colors with 8 MB SGRAM 75 Hz F...

Page 53: ...r Systems Division or the latest BIOS can be downloaded from the NEC CSD Bulletin Board Service BBS onto a diskette The BIOS can also be downloaded from the NEC CSD website See Section 9 NEC CSD Information Services for procedures on downloading a file Update the BIOS from the BIOS flash diskette as follows 1 Write down the Setup parameters currently set on the system 2 Turn off the system 3 Inser...

Page 54: ...iew system inventory of workstation hardware and software components view DMI compliant component information set security features to change password local machine or enable disable the serial ports printer or diskette drive system administrator back up and restore system configuration files back up system and application software using the NEC Auto Backup utility troubleshoot receive notice of s...

Page 55: ...uires that the user monitor the situation It may be a problem that could get worse and become a critical event A green light indicates everything is working fine with the system The description of PC health is determined by monitoring various system components for threshold levels Some of the components that are monitored include drive space prediction of hard drive failure Smart Hard Drive failur...

Page 56: ... Manager can be used to get attribute information on system components It can also be used to set attribute values in real time Monitoring Capabilities An NEC MagicEye Technology chip on the system board supports many new and advanced real time monitoring capabilities used by DMI The chip provides the following an integrated temperature sensor with configurable interrupt generation based on upper ...

Page 57: ...ge follow these steps 1 Access LANDesk Client Manager If the LANDesk Client Manager Notification window is still open click Yes and then click the Client Manager button From the Windows desktop click Start on the taskbar point to Programs point to LANDesk Client Manager and click LANDesk Client Manager 3 1 LANDesk Client Manager opens 2 Open the Tools menu and click PC Health The PC Health window ...

Page 58: ...ppendix B for up to date information on installing system and application software using the NEC Select Install CD The Select Install CD reinstalls all or part of the computer s software Depending on the operating system and the way the Select Install CD is used one or more of the following can be done operating system OS restore with disk rebuild deletes all data on the disk operating system OS r...

Page 59: ...or Custom Rebuild and Restore Restore only the operating system Fix OS If rebuilding the hard drive is not required use the OS Restore to reinstall only the operating system for systems running the Windows 95 or Windows 98 operating system It is not necessary to perform a selective application restore after reinstalling the operating system See Restoring the Operating System Restore some or all of...

Page 60: ...he hard drive with the OS restore See Custom Rebuild and Restore for more options when repartitioning and or reformatting the hard drive with the OS restore After performing an OS restore that also repartitions and or reformats the hard drive run a Selective Application Restore to reinstall any application that came with the system See Installing Applications for directions on running this program...

Page 61: ...Agreement screen The Auto button selects a restore process designed for basic users who require limited manual control of restore functions The Custom button selects a more advanced restore process for users who want more control of restore functions The Fix OS button selects a restore process that reinstalls the operating system but leaves the applications and data files intact for systems runnin...

Page 62: ...pear Instead the FAT16 Partition warning appears This screen is described in the following step 6 After selecting the FAT type a warning screen appears indicating that the system is about to partition and format the hard drive using the FDISK program This warning screen contains three options Back Exit and Continue Click Back to return to the Partition Information screen Click Exit to terminate th...

Page 63: ...drive boot the system from the Select Install CD When the system boots from the CD it automatically loads the MS DOS based Operating System Restore program CAUTION If possible back up the data before performing an OS restore Follow these steps to perform a customized restore of the original factory installed operating system using OS Restore 1 Power on or restart the system and immediately insert ...

Page 64: ...act for systems running the Windows 95 or Windows 98 operating system This button does not appear if running the Windows NT operating system Note Click Custom or Auto to repartition and reformat the hard drive before reinstalling the operating system To only reinstall the operating system while leaving applications and data files intact see Restoring the Operating System 4 Click Custom on the Rest...

Page 65: ...D After the OS finishes loading the Operating System Restore Completed screen appears Skip to step 9 7 To partition the hard drive click Continue on the Partitioning the Hard Drive screen The Partition Information screen appears in Windows 95 or Windows 98 systems only in Windows NT 4 0 systems the FAT16 Partition warning appears as described later in this procedure The Partition Information scree...

Page 66: ...the CD tray 10 Click OK to reboot This completes the Custom Rebuild and Restore procedure To reinstall any of the applications or device drivers that came with the computer follow the procedures in Installing Applications and in Appendix A NEC PowerMate 5100 Series Release Notes To install device drivers that did not come with the computer follow the procedures in NEC Driver CD Restore the applica...

Page 67: ... terminates the restoration process The Accept button signals acceptance of the terms of the license and the program continues 3 Read the license agreement and click Accept to continue The Restore Mode screen appears with four options Back Auto Custom and Fix OS The Back button returns to the License Agreement screen The Auto button selects a restore process designed for basic users who require li...

Page 68: ...lick Continue to proceed with the OS restore 5 Click Continue to proceed with the OS restore After clicking Continue the Installing Applications screen appears This screen also displays the version of Windows OS being installed The installation can take from 5 to 10 minutes The drivers and other software components required for the operating system are also loaded from the CD After the OS finishes...

Page 69: ...he operating system files or device drivers that were factory installed on the hard drive or any of the applications that came on the CD Note To install drivers that were not factory installed on the hard drive see NEC Driver CD 1 With the operating system running insert the Select Install CD in the CD ROM drive tray The CD autorun feature generates the NEC Selective Application Restore Program sc...

Page 70: ... installation process completes successfully This completes the Selective Application Restore procedure After the Selective Application Restore process completes install any optional device drivers using the NEC Driver CD see NEC Driver CD In addition after the Selective Application Restore process completes reinstall any personal applications These applications are not on the NEC Select Install C...

Page 71: ...ick OK The driver installs and the system reboots 2 Insert the NEC Selective Install CD into the shared CD ROM drive 3 Do a map connection to the shared CD ROM drive From the system with the shared CD ROM drive double click My Computer and right click on the CD ROM drive For example right click on E if the shared CD ROM drive is designated as drive E In the popup menu right click on Sharing The Pr...

Page 72: ...k mark appears in the box To unselect an item double click it again so that the check mark disappears 9 Click OK The application driver or documentation files load sequentially and a progress bar appears for each application selected 10 When all the selected files have finished installing remove the CD 11 Click Restart Computer to reboot and ensure that the installation process completes successfu...

Page 73: ...on Restore program is run They are installed in the same manner as the applications and drivers in the list Install Microsoft Internet Explorer 4 01 on the system before installing the NEC Help Center The Help Center requires Microsoft Internet Explorer 4 01 to run and it cannot be installed using the Selective Application Restore program unless Internet Explorer 4 01 has already been installed Un...

Page 74: ...he driver being installed 4 Double click the setup exe icon corresponding to the driver being installed CAUTION When running a setup exe program do not select and install drivers for any hardware that is not currently installed on the system Doing so can damage the operating system 5 Follow the prompts in the installation wizard to install the driver 6 Repeat steps 1 through 5 for each driver bein...

Page 75: ...drive From the system with the shared CD ROM drive double click My Computer and right click on the CD ROM drive For example right click on E if the shared CD ROM drive is designated as drive E In the popup menu right click on Sharing The Properties screen appears In the Properties screen click Shared As On Windows 95 or Windows 98 systems type a name in the Share Name field For example type CD ROM...

Page 76: ...am and backs up the entire file system to a network drive Note Cheyenne Backup does not work in conjunction with an ATAPI tape drive Cheyenne Backup can also do regularly scheduled backups and scan files for viruses during a backup operation NEC Security On systems that run the Windows 95 or Windows 98 operating system NEC Security features allow a local user to change NEC Security passwords and e...

Page 77: ...EC PowerMate 5100 Series Release Notes for the correct order in which to install applications Installing the NEC SNMP Agent The NEC SNMP Agent software is on the NEC Select Install CD Install the software on a Windows 95 Windows 98 or Windows NT configured system as follows The NEC SNMP Agent software can also be downloaded from the NEC CSD website at www nec computers com CAUTION Do not install b...

Page 78: ...this computer to those with the IP or IPX addresses that the user provides Note For an SNMP management console such as the NEC Desktop Manager and HP OpenView IP addresses for example 157 123 176 100 must be entered in the Traps for Public Community to receive traps from the NEC SNMP agents For the NEC SNMP Agent to send a trap to the NEC SNMP Desktop Manager the port number can be configured from...

Page 79: ... that the user provides Traps for Public Community Limits the set of computers that receive traps from this computer to those with the IP or IPX addresses that the user provides Note For an SNMP management console such as the NEC Desktop Manager and HP OpenView IP addresses for example 157 123 176 100 must be entered in the Traps for Public Community to receive traps from the NEC SNMP agents For t...

Page 80: ...ic computer names the user provides Traps Limits the set of computers that receive traps from this computer to those in the community and or specific computer names the user provides Note For an SNMP management console such as the NEC Desktop Manager and HP OpenView IP addresses for example 157 123 176 100 must be entered in the Traps for Public Community to receive traps from the NEC SNMP agents ...

Page 81: ...p computer using the Netscape or Microsoft Internet Explorer web browser The administrator can perform WebTelligent account and asset management monitor the health of networked systems and receive alert notifications from managed clients NEC WebTelligent is an easy to use web based graphical user interface that runs on the Netscape and Microsoft Internet Explorer browsers see the following figure ...

Page 82: ...lligent is free with the purchase of an NEC PowerMate Managed desktop computer WebTelligent is available as a free download from the NEC CSD website www nec computers com NEC WebTelligent Requirements WebTelligent installs on a Windows 95 Windows 98 or Windows NT web server with the following minimum configuration Intel Pentium microprocessor 32 MB of random access memory 20 MB of hard drive space...

Page 83: ... Windows 95 Windows 98 or Windows NT 4 0 operating system Intel LDCM 3 1 DMI version 2 0 NEC Auto Discovery Agent TCP IP NEC WebTelligent Installation The NEC WebTelligent software and the NEC Auto Discovery Agent software are on the NEC Select Install CD Install the software onto a Windows 95 Windows 98 or Windows NT web server as follows CAUTION Before installing NEC WebTelligent from the NEC Se...

Page 84: ...nstall CD CAUTION Before installing NEC WebTelligent from the NEC Select Install CD refer to Appendix A NEC PowerMate 5100 Series Release Notes for the correct order in which to install the application Insert the NEC Select Install CD into the CD ROM Click Cancel in the screen 4 Click Start on the taskbar point to and click Run and type E NECUtil WebTelig Admin setup exe where E represents the CD ...

Page 85: ...te LDCM 3 1 must be installed on every client At a managed desktop computer start a web browser Set the URL to the web server s machine name for example http PowerMate A At the Login screen see the following figure enter the following At the username field type Admin At the password field type Admin Note that Admin must use a capital A and that the password can be changed after the first login NEC...

Page 86: ...o back to the Windows screen NEC Configuration Change Notification NEC Configuration Change Notification is an application that runs as Windows starts It works with the LANDesk application and DMI Desktop Management Interface software to determine if there has been a change in the processor main memory or hard drive since the last startup A message appears on the screen when a change is detected I...

Page 87: ...Front Panel Removal Blank Panel and Metal Slot Cover Removal DIMM Module Removal Processor Subsystem Removal 5 1 4 Inch Device Removal 3 1 2 Inch Hard Drive Removal 3 1 2 Inch Diskette Drive Removal Power Supply Removal System Board Removal Riser Board Removal CMOS Battery Removal ...

Page 88: ... Sequence Sequence Part Name See Page 1 System unit cover 3 3 2 Expansion board 3 6 3 Front panel 3 6 4 Blank panel and metal slot cover 3 8 5 DIMM memory module 3 9 6 Processor subsystem 3 9 7 5 1 4 inch device 3 10 8 3 1 2 inch hard drive 3 11 9 3 1 2 inch diskette drive 3 12 10 Power supply 3 13 11 System board 3 14 12 Riser board 3 18 13 CMOS battery 3 19 When disassembling the system unit fol...

Page 89: ...ring again clear the message from the system launch LANDesk Client Manager open the Tools menu click PC Health and click Clear CAUTION Electrostatic discharge can damage computer components Discharge static electricity by touching a metal object before removing the system unit cover Removing the System Unit Cover Remove the system unit cover as follows WARNING Before removing the system unit cover...

Page 90: ...r one hand on the rear of the system unit as you slide the cover 5 Lift up at the top of the cover to release the cover tabs from the chassis slots Releasing the Cover A Slot 1 of 7 B Tab 1 of 7 C Tab 1 of 5 D Metal Securing Rail 6 Pull the cover up until it comes free of the chassis 7 Lift the cover up and away from the system unit ...

Page 91: ...of the cover are aligned with the slots on the left side of the chassis In addition make sure the five tabs on the right side of the cover engage the securing rail on the edge of the chassis see the following figure Replacing the Cover A Slot 1 of 7 B Tab 1 of 7 C Tab 1 of 5 D Metal Securing Rail 3 Slide the cover forward to meet the front panel Note The cover fits tightly If the cover does not sl...

Page 92: ... 4 Pull the board out of the connector Pull the board straight out of the connector Do not rock a PCI expansion board from side to side to release it from the connector 5 Pull the board out of the expansion slot Removing the Expansion Board A Screw B Board C Riser Board 6 Replace the slot cover removed when the expansion board was installed Secure the cover with the screw 7 Replace the system unit...

Page 93: ...e in the middle The panel also has two pop in tabs on each side and four slots on the bottom 3 Remove the front panel slots from the metal tabs on the bottom of the chassis Front Panel Tab and Slot Locations A Locking Tabs B Pop In Tabs C Front Panel Slots 8 Remove the front panel from the chassis see the following figure Removing the Front Panel A Pop In Tabs one not shown B Locking Tabs C Metal ...

Page 94: ...Remove the front panel as previously described 2 Remove the blank panel from the storage slot by pressing the blank panel tabs and pushing the blank panel out see the following figure Locating Blank Panel Tabs A Blank Panel Tabs 3 Remove the perforated metal panel from the slot on the front of the chassis It may be secured with two screws or it may be a break away panel ...

Page 95: ...MM socket away from the memory module see the following figure Removing a DIMM Module A Plastic Clip Processor Subsystem Removal Remove the processor subsystem CPU module and heatsink from the system board as follows 1 Remove the system unit cover as previously described 2 Locate the processor socket on the system board CAUTION Before picking up the processor reduce static discharge by touching th...

Page 96: ... a 5 1 4 inch device from the system unit as follows 1 Remove the system unit cover and front panel as previously described 2 Label and unplug all signal and power cables from the 5 1 4 inch device to be removed If the device is a CD ROM drive and the system is equipped with audio also unplug the audio cable from the CD ROM drive 3 Slide the device out of the front of the system unit see the follo...

Page 97: ...he power and signal cables from the hard drive Note When reinstalling the drive note that all power cables are keyed to fit only in the correct position 3 Remove the two screws securing the internal hard drive bracket to the top of the chassis see the following figure 4 Lift the internal hard drive bracket out of the slots in the chassis 5 Remove the screws securing the drive to the internal brack...

Page 98: ...emove the front panel as previously described 3 Label and unplug the signal and power cables from the back of the diskette drive Note When reinstalling the diskette drive note that all power cables are keyed to fit only in the correct position 4 Loosen the screw holding the diskette drive to the diskette drive bracket see the following figure 5 Remove the two screws securing the other side of the ...

Page 99: ...e system power cable Power is removed only when the power cable is unplugged 1 Remove the system unit cover as previously described 2 Unplug the power cables attached to the riser board 3 Unplug the power cables from all installed devices 4 Cut any tie wraps that may be securing the power cables to the system unit 5 Remove the four screws securing the power supply to the back of the system unit se...

Page 100: ...al cables are disconnected from the rear of the system 2 Lift the insertion extraction latch up slightly and pull it away from the system unit see the following figure The board releases and slides part way out of the system Insertion Extraction Latch A Insertion Extraction Latch B System Board 3 Carefully slide the board the rest of the way out of the chassis taking care not to lift the board bef...

Page 101: ... replacing the board Replacing the board requires the use of the chassis latch Incorrect use of the chassis latch can damage it Replace the system board as follows CAUTION Take care in replacing the system board in the computer Incorrect use of the chassis latch can damage the latch Use the following procedure to use the latch correctly 1 Make sure the chassis latch is in the open position 2 Posit...

Page 102: ...the outside edge of the system board aligns with the outside edge of the chassis see the following figure CAUTION To prevent damage to the latch align the system board with the outside edge of the chassis before closing the latch Note When the system board is properly inserted the chassis latch and system board rail should be positioned as shown in the following figure ...

Page 103: ...ector CAUTION If the board does not slide when you push the latch slide the board out of the unit a bit and check the alignment position see the previous figure Push the latch closed When the system board is aligned correctly you might need to push the outside edges of the board to fully seat it into the riser board connector 5 Check the position of the chassis latch The system board is secured wh...

Page 104: ...er Riser Board Removal Remove the riser board as follows 1 Label and unplug all cables on the riser board and on any expansion boards 2 Remove all expansion boards see Expansion Board Removal 3 Remove the system board see System Board Removal 4 Remove the six screws along the top and bottom of the riser board see the following figure Locating the Riser Board Screws A Screws ...

Page 105: ...s 1 Turn off and unplug the system unit and any external options connected to the system CAUTION Removing the battery from the system board causes the computer to lose system configuration information If possible run Setup and record the system configuration settings before removing the battery Use that information to restore the system after replacing the battery 2 Locate the battery and its sock...

Page 106: ...uctions WARNING The battery can explode if it is incorrectly replaced or improperly discarded Use only the same battery or an equivalent type recommended by the manufacturer when replacing the battery Lithium acts as a catalyst when exposed to water and causes spontaneous combustion on contact Discard used batteries according to the manufacturer s instructions Removing the Battery A Battery B Tab ...

Page 107: ...Disassembly and Reassembly 3 21 8 Connect external peripherals and power cables 9 Run the Setup Utility to reconfigure the system parameters see Section 2 System Configuration ...

Page 108: ...4 System Board Connectors Jumpers and Sockets Components Pin Assignments Resources ...

Page 109: ...agraphs describe the system board external cable connector locations internal board connector locations jumper locations and upgrade sockets Included are procedures for setting jumpers on the system board and a table showing the upgrade path for the DIMM sockets External Cable Connectors Locations of the external cable connectors on the system board at the back of the system unit are shown in the ...

Page 110: ...e defined System Board Internal Connector Locations A CD ROM Audio Connector 2 mm B Rear Panel Connectors see previous figure C DIMM Sockets D CMOS Battery E Processor Socket System Board Internal Connectors Connector Go to Page Parallel Interface Connector 4 20 Serial Interface Connectors COM1 COM2 4 20 Keyboard and Mouse Connectors 4 21 Universal Serial Bus Connectors 4 21 Microphone In Connecto...

Page 111: ...speed when upgrading the system processor It is also used for resetting the password and for BIOS recovery The following figure shows the location of jumper block J6C1 on the system board To reset the jumper block see the following paragraphs The factory set jumper settings are included in Section 2 System Configuration Locating Configuration Jumper Block J6C1 A System Configuration Jumper locatio...

Page 112: ...is required downloadable from the NEC CSD website Changing Processor Speed To change processor speed the system must be jumpered for Configure mode In this mode the system enters the Maintenance menu when it is restarted Use the following steps to change processor speed CAUTION Jumpers are set correctly at the factory for the system configuration Only change or check the appropriate jumper setting...

Page 113: ...splays the Maintenance menu 7 Select the Processor Speed field and press Enter A window appears displaying the supported processor speeds Use the up or down arrow key to select the processor speed Press Enter 8 Select the Exit menu with the left or right arrow key Press Enter to exit saving changes Press Enter again to confirm that you want to exit the Setup utility 9 Power off and unplug the syst...

Page 114: ...s 1 Power off and unplug the system and any peripherals WARNING The system power must be off before removing the cover and changing a jumper setting 2 Remove the system unit cover see Removing the System Unit Cover 3 Locate jumper block J6C1 on the system board 4 Move the jumper from pins 1 and 2 Normal mode to pins 2 and 3 Configure mode This jumper setting brings the system up in Configure mode ...

Page 115: ...ollowing procedure in conjunction with a BIOS Recovery program The program can be downloaded from the NEC CSD BBS ftp site or website The BIOS Recovery program must be downloaded to a diskette not to the hard drive See Section 9 for downloading procedures 1 Power off and unplug the system and any peripherals WARNING The system power must be off before removing the cover and changing a jumper setti...

Page 116: ...r S E C cartridge The cartridge is held in place in the socket by a retention mechanism With the cartridge plugged into the socket the processor s pins automatically set the system board voltage regulator and processor speed To remove or install a processor S E C cartridge see Section 3 Disassembly and Reassembly Pin assignments for the processor socket are included at the end of this section DIMM...

Page 117: ...Memory 16 MB 16 MB 32 MB 32 MB 32 MB 32 MB 16 MB 48 MB 32 MB 32 MB 64 MB 64 MB 64 MB 64 MB 16 MB 80 MB 64 MB 32 MB 96 MB 64 MB 64 MB 128 MB 128 MB 128 MB 256 MB The information in this table shows sample DIMM upgrade paths it does not represent every combination of DIMMs supported in the system Checking System Memory If you do not know how much memory is installed in the system check the amount as...

Page 118: ...memory device supporting system setup and PCI auto configuration 32 KB internal dual write back cache integrated on the Celeron or Pentium II processor pipelined 32 bit addressing 64 bit data 32 MB to 256 MB of SDRAM upgradeable with 16 MB 32 MB 64 MB or 128 MB increments through DIMM sockets on system board 64 MB and 128 MB as available 512 KB write back secondary cache memory in systems that con...

Page 119: ...hs for transfers between the processor s host bus PCI bus AGP controller and system memory Features include processor interface control 32 bit addressing 66 MHz host bus speed an integrated DRAM controller synchronous DRAM 64 72 bit path to memory auto detection of memory type and an AGP interface compliant with AGP specification with data transfer rates up to 133 MHz PCI bus interface compliant w...

Page 120: ...s and data paths support 64 bit addresses and data types Systems that contain a Pentium II processor feature an optimized 64 bit memory interface and 512 KB of secondary write back cache on the processor Both processors are compatible with 8 16 and 32 bit software written for the Intel386 Intel486 Pentium and Pentium Pro processors The Celeron and Pentium II processors are mounted in S E C cartrid...

Page 121: ... the reprogramming of the system BIOS and the video BIOS System Memory The system comes with between 32 MB and 256 MB of SDRAM installed in DIMM sockets on the system board The memory configuration consists of two sockets The DIMM sockets accept 168 pin 64 bit non ECC 16 32 64 and 128 MB DIMMs 64 MB and 128 MB as available See DIMM Sockets for a list of supported DIMMs Hardware Monitor The Nationa...

Page 122: ...eases and secures the system board for easy removal and replacement ISA Bus The system board uses the ISA bus for transferring data between the processor and some I O peripherals and expansion boards The ISA bus supports 16 bit data transfers and typically operates at 8 MHz PCI Local Bus The 32 bit PCI local bus is the primary I O bus for the system The PCI bus is a highly integrated I O interface...

Page 123: ...s The port supports Enhanced Capabilities Port ECP and Enhanced Parallel Port EPP modes for devices that require ECP or EPP protocols The protocols allow high speed bi directional transfer over a parallel port and increase parallel port functionality by supporting more devices The BIOS has automatic ISA printer port sensing that works with most devices If the BIOS detects an ISA printer port mappe...

Page 124: ...esses Starting I O Address Port 3F8 COM1 2F8 COM2 3E8 COM3 2E8 COM4 3F8 COM1 2F8 COM2 3E8 COM3 2E8 COM4 See Section 2 System Configuration for information on resetting the port through the BIOS Setup utility See Section 10 Specifications for the serial interface specifications Serial interface signals are output through the system board s 9 pin D subconnectors The connectors are located at the bac...

Page 125: ...ard Graphics Controller The graphics controller is specifically designed for graphics intensive operations including 3D and 2D effects texture mapping text and color pixel amplification and video acceleration The controller minimizes bus traffic by off loading the tasks normally performed by the processor providing 64 bit high resolution performance for demanding True Color displays and other soph...

Page 126: ...ng and reconstruction filters line and microphone level inputs digital audio compression and full digital control of all mixer and volume control functions The sound system is standard and has the following features Crystal CS4235 chip integrated on system board digital audio and analog mixing functions including stereo analog to digital and digital to analog converters analog mixing anti aliasing...

Page 127: ...5 Fault 3 Data Bit 1 16 INIT 4 Data Bit 2 17 SLCT IN 5 Data Bit 3 18 Ground 6 Data Bit 4 19 Ground 7 Data Bit 5 20 Ground 8 Data Bit 6 21 Ground 9 Data Bit 7 22 Ground 10 ACK 23 Ground 11 BUSY 24 Ground 12 ERROR 25 Ground 13 SLCT Serial Interface Connectors The following table lists the pin assignments for the serial interface connectors Serial Interface Pin Assignments Pin Signal Name 1 DCD 2 Ser...

Page 128: ...Pin assignments are given in the following table Keyboard and Mouse Pin Assignments Pin Signal Name 1 Data 2 No connection 3 Ground 4 5 V fused 5 Clock 6 No connection Universal Serial Bus Connectors The pin assignments for the universal serial bus USB connectors are provided in the following table Universal Serial Bus Connector Pin Assignments Pin Signal 1 5V cable power 2 Data 3 Data 4 Ground ca...

Page 129: ...or Pin Assignments Pin Signal 1 Red 2 Green 3 Blue 4 Not used 5 Red return ground 6 Green return ground 7 Blue return ground 8 Ground 9 5V fused 10 Logic ground 11 Not used 12 DDC DAT 13 Horizontal sync 14 Vertical sync 15 DDC CLK 16 Logic ground 17 Logic ground Pins 16 and 17 are connector mounting holes connected to logic ground Microphone In Connector The pin assignments for the microphone in c...

Page 130: ...gnments Pin Signal Pin Signal Pin Signal 1 VSS 57 DQ18 113 DQM5 2 DQ0 58 DQ19 114 NC 3 DQ1 59 VDD 115 RAS 4 DQ2 60 DQ20 116 VSS 5 DQ3 61 NC 117 A1 6 VDD 62 NC VREF 118 A3 7 DQ4 63 CKE1 119 A5 8 DQ5 64 VSS 120 A7 9 DQ6 65 DQ21 121 A9 10 DQ7 66 DQ22 122 BA0 11 DQ8 67 DQ23 123 NC A11 12 VSS 68 VSS 124 VDD 13 DQ9 69 DQ24 125 CK1 14 DQ10 70 DQ25 126 NC A12 15 DQ11 71 DQ26 127 VSS 16 DQ12 72 DQ27 128 CK...

Page 131: ...7 DQ33 143 VDD 32 VSS 88 DQ34 144 DQ52 33 A0 89 DQ35 145 NC 34 A2 90 VDD 146 NC VREF 35 A4 91 DQ36 147 NC 36 A6 92 DQ37 148 VSS 37 A8 93 DQ38 149 DQ53 38 A10 94 DQ39 150 DQ54 39 NC BA1 95 DQ40 151 DQ55 40 VDD 96 VSS 152 VSS 41 VDD 97 DQ41 153 DQ56 42 CK0 98 DQ42 154 DQ57 43 VSS 99 DQ43 155 DQ58 44 NC 100 DQ44 156 DQ59 45 S2 101 DQ45 157 VDD 46 DQM2 102 VDD 158 DQ60 47 DQM3 103 DQ46 159 DQ61 48 NC ...

Page 132: ...ed memory FC000 FFFFF 16 KB Boot block FA000 FBFFF 8 KB ESCD Plug and Play Configuration and DMI F9000 F9FFF 4 KB Reserved for BIOS F8000 F8FFF 4 KB OEM logo or Scan User Flash E8000 E7FFF 64 KB POST BIOS E0000 E7FFF 32 KB POST BIOS currently available as UMB C8000 D7FFF 96 KB Available HI DOS memory open to ISA and PCI bus A0000 C7FFF 160 KB Video memory and BIOS 9FC00 9FFFF 1 KB Extended BIOS da...

Page 133: ...F PIIX4 DMA page registers 00A0 00A1 PIIX4 interrupt controller 2 00B2 00B3 APM control 00C0 00DE PIIX4 DMA controller 2 00F0 Reset numeric error numeric data processor 0170 0177 Secondary IDE channel 01F0 01F7 Primary IDE channel 0200 0207 Audio game port 0220 022F Audio Sound Blaster compatible 0240 024F Audio Sound Blaster compatible alternate 0278 027F Parallel port 2 0290 0297 Hardware monito...

Page 134: ...ange channel 1 03F7 bit 6 through 0 Primary IDE channel status port 03F8 03FF COM1 04D0 04D1 Edge level triggered PIC 0530 0537 Windows Sound System 0604 060B Windows Sound System LPTn 400h ECP port LPT n base address 400h 0CF8 0CFB PCI configuration address register 0CF9 Turbo and reset control register 0CFC 0CFF PCI configuration data register 0E80 0E87 Windows sound system 0F40 0F47 Windows sou...

Page 135: ...following table DMA Settings DMA Setting Device 0 Audio 1 Audio parallel port 2 Diskette drive 3 Parallel port for ECP or EPP audio 4 Reserved cascade channel 5 Available 6 Available 7 Available In Plug and Play systems these settings are typical but may vary by configuration ...

Page 136: ...5 Riser Board Subsystem Cable Connectors IDE and Diskette Drive Cable Connectors PCI and ISA Cable Connectors Power Supply Connectors Jumper Settings ...

Page 137: ...h remote wakeup capabilities The remote wakeup connector on the NIC must be connected to the onboard Wake on LAN connector The NIC monitors network traffic at the Media Independent Interface MII upon detecting a Magic Packet the NIC asserts a wakeup signal that powers up the computer chassis intrusion connector speaker connector fan connector NLX connector LAN connector IDE and diskette drive cabl...

Page 138: ...nector Segment JP3 F NLX Connector Segment P1 G Front Panel F P H Fan J3 I Not Used J6 J Wake On LAN J7 CD Audio In Connector The pin assignments for CD audio in connector JP1 on the riser board are as follows CD Audio In Connector JP1 Pin Assignments Pin Signal 1 Left channel 2 Ground 3 Ground 4 Right channel Modem In Connector The pin assignments for modem in connector JP2 are as follows Modem I...

Page 139: ...e pin assignments for chassis intrusion detection connector J5 are as follows Chassis Intrusion Detection Connector J5 Pin Assignments Pin Signal Name 1 Intrusion 2 Ground Front Panel Connector The pin assignments for front panel connector F P are as follows Front Panel Connector F P Pin Assignments Pin Signal Name 1 Activity LED 2 5V 3 On Off switch 4 5V 5 PWR Sleep LED select 6 Ground 7 Reset sw...

Page 140: ...F P Pin Assignments Pin Signal Name 12 Key 13 IR TX 14 IR SELO 15 IR MODE SEL 16 IR SEL1 Fan Connector The pin assignments for fan connector J3 are as follows Fan Connector J3 Pin Assignments Pin Signal Name 1 12V fused 2 Ground 3 12V fused ...

Page 141: ...1 PCI Segment The following table lists connector pin assignments for the PCI segment of riser board NLX connector P1 NLX Connector P1 Pin Assignments PCI Segment Pin Signal Type I O Termination A1 12V PWR NA NA A2 REQ4 PCI I RIS A3 12V PWR NA NA A4 GNT4 PCI O RIS A5 3 3VDC PWR NA NA A6 PCIINT3 PCI I RIS A7 3 3VDC PWR NA NA A8 PCIINT0 PCI I RIS A9 PCIINT1 PCI I RIS A10 PCICLK2 PCI O MB A11 3 3VDC ...

Page 142: ...IS A23 REQ1 PCI I RIS A24 AD 27 PCI I O RIS A25 3 3VDC PWR NA NA A26 AD 23 PCI I O RIS A27 AD 20 PCI I O RIS A28 AD 18 PCI I O RIS A29 GND PWR NA NA A30 AD 17 PCI I O RIS A31 IRDY PCI I O RIS A32 DECSEL PCI I O RIS A33 3 3VDC PWR NA NA A34 STOP PCI I O RIS A35 PERR PCI I O RIS A36 SERR PCI I O RIS A37 GND PWR NA NA A38 C BE 1 PCI I O RIS A39 AD 13 PCI I O RIS A40 AD 10 PCI I O RIS A41 GND PWR NA N...

Page 143: ...12V PWR NA NA B5 PCICKL0 PCI O MB B6 GND PWR NA NA B7 PCICLK1 PCI O MB B8 SER_IRQ MISC I O MB B9 PCIINT2 PCI I RIS B10 3 3VDC PWR NA NA B11 PCICLK3 PCI O MB B12 GND PWR NA NA B13 GNT3 PCI O RIS B14 3 3VDC PWR NA NA B15 GNT2 PCI O RIS B16 AD 31 PCI I O RIS B17 REQ0 PCI I RIS B18 GND PWR NA NA B19 AD 29 PCI I O RIS B20 AD 28 PCI I O RIS B21 AD 26 PCI I O RIS B22 3 3VDC PWR NA NA B23 AD 24 PCI I O RI...

Page 144: ...RIS B33 TRDY PCI I O RIS B34 GND PWR NA NA B35 SDONE PCI I O RIS B36 LOCK PCI I O RIS B37 SBO PCI I O RIS B38 3 3VDC PWR NA NA B39 AD 15 PCI I O RIS B40 PAR PCI I O RIS B41 AD 14 PCI I o RIS B42 GND PWR NA NA B43 AD 11 PCI I O RIS B44 AD 12 PCI I O RIS B45 AD 09 PCI I O RIS B46 3 3VDC PWR NA NA B47 AD 08 PCI I O RIS B48 AD 07 PCI I O RIS B49 AD 04 PCI I O RIS B50 GND PWR NA NA B51 PCI_PM PCI I O M...

Page 145: ...7 ISA I O MB A56 SD 4 ISA I O MB A57 5VDC PWR NA NA A58 SD 2 ISA I O MB A59 SD 5 ISA I O MB A60 SD 0 ISA I O MB A61 SMEMW ISA O MB A62 SA 19 ISA I O MB A63 IOW ISA I O MB A64 SA 17 ISA I O MB A65 GND PWR NA NA A66 DACK 3 ISA O MB A67 SA 14 ISA I O MB A68 DACK1 ISA O MB A69 DRQ1 ISAS I MB A70 SA 12 ISA I O MB A71 SYSCLK ISA O MB A72 SA 9 ISA I O MB A73 5VD PWR NA NA A74 IRQ5 ISA I MB A75 SA 7 ISA I...

Page 146: ... A90 IRQ14 ISA I MB A91 DRQ0 ISA I MB A92 MEMR ISA I O MB A93 MEMW ISA I O MB A94 SD 9 ISA I O MB A95 DRQ5 ISA I MB A96 DRQ6 ISA I MB A97 5VDC PWR NA NA A98 SD 12 ISA I O MB A99 DACK7 ISA O MB A100 SD 14 ISA I O MB A101 MASTER ISA I MB B52 5VDC PWR NA NA B53 IRQ9 ISA O MB B54 DRQ2 ISA K MB B55 SD 3 ISA I O MB B56 OWS ISA I MB B57 SD 1 ISA I O MB B58 AEN ISA O MB B59 IOCHRDY ISA I MB B60 SA 18 ISA ...

Page 147: ...73 IRQ6 ISA I MB B74 SA 8 ISA I O MB B75 SA 6 ISA I O MB B76 DACK2 ISA O MB B77 SA 4 ISA I O MB B78 GND PWR NA NA B79 SA 3 ISA I O MB B80 SA 2 ISA I O MB B81 SA 1 ISA I O MB B82 SA 0 ISA I O MB B83 SBHE ISA I O MB B84 LA 23 ISA I O MB B85 LA 22 ISA I O MB B86 LA 21 ISA I O MB B87 LA 20 ISA I O MB B88 LA 19 ISA I O MB B89 LA 18 ISA I O MB B90 LA 17 ISA I O MB B91 DACK0 ISA O MB B92 DACK5 ISA O MB B...

Page 148: ... P1 NLX Connector P1 Pin Assignments IDE Diskette Drive and Front Panel Segment Pin Signal Type I O Termination A102 IDEA_DD8 IDE I O MB A103 IDEA_RESET IDE O MB A104 IDEA_DD9 IDE I O MB A105 5VDC PWR NA NA A106 IDEA_DD4 IDE I O MB A107 IDEA_DD10 IDE I O MB A108 IDEA_DD3 IDE I O MB A109 IDEA_DD13 IDE I O MB A110 IDEA_DD1 IDE I O MB A111 GND PWR NA NA A112 IDEA_DIOW IDE O MB A113 IDEA_DMARQ IDE I M...

Page 149: ...IOW IDE I O MB A131 IDEB_DMARQ IDE I MB A132 IDEB_IORDY IDE I MB A133 GND PWR NA NA A134 IDEB_DMACK IDE O MB A135 RESERVED RES NA NA A136 IDEB_DA0 IDE O MB A137 IDEB_CS0 IDE O MB A138 DRV2 FLOPPY GND NA A139 15VDC PWR NA NA A140 RESERVED RES NA NA A141 DENSEL FLOPPY O NA A142 FDME0 FLOPPY O NA A143 INDX FLOPPY I RIS A144 FDME1 FLOPPY O NA A145 GND PWR NA NA A146 WE FLOPPY O NA A147 STEP FLOPPY O N...

Page 150: ...I RIS A163 GND PWR NA NA A164 VBAT MISC O RIS A165 TAMP_DET MISC I MB A166 MSG_WAIT_LED MISC O RIS A167 1394_GND PWR O NA A168 RESERVED RES NA NA A169 5VSB PWR I NA A170 3 3VSENSE PWR O NA B102 GND PWR NA NA B103 IDEA_DD7 IDE I O MB B104 IDEA_DD6 IDE I O MB B105 IDEA_DD5 IDE I O MB B106 IDEA_DD11 IDE I O MB B107 IDEA_DD12 IDE I O MB B108 GND PWR NA NA B109 IDEA_DD14 IDE I O MB B110 IDEA_DD2 IDE I ...

Page 151: ...126 IDEB_DD3 IDE I O MB B127 IDEB_DD13 IDE I O MB B128 IDEB_DD14 IDE I O MB B129 IDEB_DD1 IDE I O MB B130 IDEB_DD0 IDE I O MB B131 IDEB_DIOR IDE O MB B132 IDEB_CSEL IDE O MB B133 IDEB_INTRQ IDE I MB B134 IDEB_DA1 IDE O MB B135 IDEB_DA2 IDE O MB B136 IDEB_CS1 IDE O MB B137 IDEB_DASP IDE I RIS B138 GND PWR NA NA B139 DRATE0 FLOPPY O NA B140 FDS1 FLOPPY O NA B141 FDS0 FLOPPY O NA B142 DIR FLOPPY O NA...

Page 152: ... NA B153 IRSL2 MISC I O NA B154 IRTX MISC I O NA B155 IRRX MISC I O NA B156 FP_SLEEP MISC I MB B157 FP_RST MISC I MB B158 GND PWR NA NA B159 PWRLED MISC O RIS B160 PWOK PWR I NA B161 SOFT_ON OFF PWR I MB B162 PS_ON PWR O NA B163 LAN_WAKE MISC I MB B164 LAN_ACTVY_LED MISC O NA B165 MDM_WAKE MISC I MB B166 1394_PWR PWR I NA B167 RESERVED RES NA NA B168 RESERVED RES NA NA B169 RESERVED RES NA NA B170...

Page 153: ...INE_OUT_LT AUDIO O Analog 1V RMS x5 FP_SPKR_EN AUDIO I TTL X6 VOL_DN AUDIO I TTL X7 GND PWR NA NA X8 SMI SYS I Open drain X9 RESERVED RES NA NA X10 RESERVED RES NA NA X11 RESERVED RES NA NA X12 AGND PWR NA NA X13 MODEM_MIC AUDIO O Analog 1V RMS Y1 CD_IN_RT AUDIO I Analog 1V RMS Y2 CD_IN_GND PWR I NA Y3 AVCC PWR O 5 9V DC Y4 LINE_OUT_RT AUDIO O Analog RMS Y5 FP_MIC_EN AUDIO I TTL Y6 VOL_UP AUDIO I ...

Page 154: ... are listed in the following table The signals in parentheses are for the secondary connector IDE Interface Pin Assignments Pin Signal Name Pin Signal Assignment 1 Reset IDE 2 Ground 3 Host Data 7 4 Host Data 8 5 Host Data 6 6 Host Data 9 7 Host Data 5 8 Host Data 10 9 Host Data 4 10 Host Data 11 11 Host Data 3 12 Host Data 12 13 Host Data 2 14 Host Data 13 15 Host Data 1 16 Host Data 14 17 Host D...

Page 155: ...r are given in the following table Diskette Drive Pin Assignments Pin Signal Name Pin Signal Name 1 Ground 2 DENSEL 3 Ground 4 Reserved 5 Key 6 DRATE0 7 Ground 8 Index 9 Ground 10 Motor Enable A 11 Ground 12 Drive Select B 13 Ground 14 Drive Select A 15 Ground 16 Motor Enable B 17 MSEN1 18 DIR 19 Ground 20 STEP 21 Ground 22 Write Data 23 Ground 24 Write Gate 25 Ground 26 Track 00 27 MSEN0 28 Write...

Page 156: ...n combinations listed in the following table for boards available from NEC CSD These boards include the U S Robotics Python 56K V90 modem the 4 MB XPERT Work PCI video board and or an Intel Pro 100M2 Kaiser network board LAN Configuration Description Expansion Board Configuration PCI 1 PCI 2 ISA 1 Shared Modem Modem Modem and LAN LAN Modem Modem and Video Video Modem LAN LAN LAN and Modem LAN Mode...

Page 157: ...ERR A12 GND B12 GND A43 PAR B43 3 3V A13 GND B13 GND A44 AD15 B44 CBE1 A14 Reserved B14 Reserved A45 3 3V B45 AD14 A15 SPCIRST B15 GND A46 AD13 B46 GND A16 Vcc B16 PCLKE A47 AD11 B47 AD12 A17 AGNT B17 GND A48 GND B48 AD10 A18 GND B18 REQA A49 AD9 B49 GND A19 Reserved B19 Vcc A50 KEY B50 Key A20 AD30 B20 AD31 A51 KEY B51 KEY A21 3 3V B21 AD29 A52 CBEO B52 AD8 A22 AD28 B22 GND A53 3 3V B53 AD7 A23 A...

Page 158: ... SD1 D1 MEMCS16 C1 SBHE B9 12V A9 SD0 D2 IOCS16 C2 LA23 B10 GND A10 IOCHRDY D3 IRQ10 C3 LA22 B11 SMEMW A11 AEN D4 IRQ11 C4 LA21 B12 SMEMR A12 SA19 D5 IRQ12 C5 LA20 B13 IOW A13 SA18 D6 IRQ15 C6 LA19 B14 IOR A14 SA17 D7 IRQ14 C7 LA18 B15 DACK3 A15 SA16 D8 DACK0 C8 LA17 B16 DRQ3 A16 SA15 D9 DRQ0 C9 MEMR B17 DACK1 A17 SA14 D10 DACK5 C10 MEMW B18 DRQ1 A18 SA13 D11 DRQ5 C11 SD8 B19 REFRESH A19 SA12 D12 ...

Page 159: ... Power Supply Cable Connector Locations A Riser Board Optional Power B Riser Board Main Power Power Supply Main Power Connector Pin Assignments Pin Signal Name Pin Signal Name 1 3 3V 11 3 3V 2 3 3V 12 12V 3 COM 13 COM 4 5V 14 PS ON 5 COM 15 COM 6 5V 16 COM 7 COPM 17 COM 8 PW OK 18 5V 9 5VSB 19 5V 10 12V 20 5V Power Supply Optional Power Connector Pin Assignments Pin Signal 1 FanM 2 FanC 3 3 3V Sen...

Page 160: ... disables the onboard 3COM LAN Enabling the LAN allows use of the onboard LAN Disabling the onboard LAN permits use of an optional network board LAN Jumper Block JP4 Settings Function Jumper Pins Description Enable 1 2 Enables onboard LAN factory default Disable 2 3 Disables onboard LAN Fan Jumper Settings The fan jumper block JP5 permits the connection of a two wire fan or a three wire fan The ju...

Page 161: ... an Intel PRO LAN 100 network board See Chapter 5 of the PowerMate 5100 Series User s Guide and any documentation that may come with the network board for installation procedures Install the three wire fan in the system 3 Locate jumper block JP4 LAN or JP5 fan on the riser board 4 Use needle nose pliers to move the jumper from pins 1 and 2 factory default to pins 2 and 3 5 Replace the system cover...

Page 162: ...6 Illustrated Parts Breakdown Parts and Options Field Replaceable Unit FRU List Illustrated Parts Breakdown IPB ...

Page 163: ...25 To order spare parts Customers In the U S 1 800 233 6321 In Canada 1 800 727 2787 To order options 1 888 863 2669 1 888 8NEC NOW Field Replaceable Unit FRU List The following tables list the field replaceable units FRUs documentation and packaging part numbers for the PowerMate 5100 Series of computers PowerMate 5100 Series System FRU List Item Description Part Number 1 Power Cable 808 857649 1...

Page 164: ...TBD 17 ATI XPERT Work 4 MB PCI Video Board 207 00151 18 PCB Intel Pro 100M2 060230 19 Speakers 9 Watt Altec Mist White 160323 20 Power Supply 145 Watt NLX Astec 213 00024 21 Riser Card NLX with Onboard LAN 203 00027 22 NEC 32X Max CD ROM Drive CDR1900A PBM 730330 23 Diskette Drive 3 5 inch 1 44 MB Bezel mist white 219 00012 24a 24b 24c 24d 2 1 GB Hard Drive Seagate EIDE Maui 4 3 GB Hard Drive Fuji...

Page 165: ...95 370 00344 NEC Select Install CD ROM Windows 98 when available 370 00342 NEC Select Install CD ROM Windows NT 4 0 370 00343 Illustrated Parts Breakdown IPB The following figure shows the illustrated parts breakdown IPB for PowerMate 5100 Series computers Each FRU on the IPB is identified with a number that is a cross reference to the FRU list This data was prepared August 1998 For an up to date ...

Page 166: ... 6 5 PowerMate 5100 Series Computer Illustrated Parts Breakdown This data was August July 1998 For an up to date listing of spare parts call FaxFlash at 1 888 329 0088 or 1 978 635 6090 outside the U S and order document 42181926 ...

Page 167: ...7 Preventive Maintenance System Cleaning Keyboard Cleaning Mouse Cleaning ...

Page 168: ...ld detergent Do not use solvents or strong abrasive cleaners on any part of the system 3 Clean the monitor screen with a commercial monitor screen cleaning kit As an alternative use a glass cleaner then wipe with a clean lint free cloth 4 Local distributors and dealers may sell diskette drive head cleaning kits These kits contain special diskettes and cleaning solution Do not use the abrasive head...

Page 169: ...ore reattaching the keyboard to the system unit Mouse Cleaning The mouse has a self cleaning mechanism that prevents a buildup of dust or lint around the mouse ball and tracking mechanism under normal conditions Periodically however the mouse ball must be cleaned Use the following procedure to clean the mouse 1 Unplug the mouse from the system 2 Turn the mouse upside down and locate the ball cover...

Page 170: ...lean the mouse as follows Clean the mouse ball with tap water and a mild detergent then dry it with a lint free cloth Remove any dust and lint from the mouse socket 6 Replace the mouse ball in its socket 7 Replace the ball cover and turn it clockwise until it locks in place ...

Page 171: ...8 Troubleshooting Checklist Diagnostics ...

Page 172: ... the possible cause and solution System Problems No power and power lamp not lit Check that all power switches are on Check that the power cable is plugged into the system power socket and that the other end is plugged into a live properly grounded AC power outlet or surge protector Check the outlet or surge protector by plugging in a lamp Non System Disk error message displays when the system is ...

Page 173: ... lower setting If a message operating system not found appears after changing the setting the delay is at too low Set the hard disk pre delay slightly higher System performance appears sluggish Check that the system is set for optimal operation See the operating system documentation Check the memory requirements of the software applications If required install additional DIMM memory see Section 3 ...

Page 174: ...the system out of the power management mode Distorted image appears on the monitor screen Adjust the monitor s video controls If this does not help turn the monitor off for several seconds then back on There is constant movement on the screen A magnetic field is affecting the monitor Move any devices fan motor another monitor that generate magnetic fields away from the monitor The screen display i...

Page 175: ...ders until you locate the CD ROM drive icon The drive designation is beside the icon The CD ROM drive is not reading a disc Check that the disc is inserted in the CD tray with the printed label side up Check that the disc is a data disc not a music disc Try a different CD to see if the problem is limited to one CD The CD does not eject due to a power failure or software error Turn off the system a...

Page 176: ...ocket on the computer Check that the other end of the cord is plugged into a live properly grounded AC power outlet 2 Check cable connections between the power supply and riser board and between the riser board and power switch 3 Systematically eliminate possible shorted PCBs by removing cables and expansion boards 4 Check the 5 and 12 power supply voltages see Section 4 System Board Measure volta...

Page 177: ...uence 1 Power the computer off Check for proper jumper settings see Section 2 then power on the computer 2 Check condition of selected bootload device diskette disc or hard disk for bad boot track or incorrect OS files 3 Try booting OS from diskette or disc or recopy OS files onto hard disk 4 Verify correct hard disk is selected Diskette drive does not work Lamp on drive panel does not light when ...

Page 178: ...tput from board 1 Check interrupts see Section 2 2 Check DMA channels see Section 4 Keyboard or mouse malfunction Monitor has prompt but cannot input data using keyboard or mouse 1 Check keyboard mouse plugged in 2 Check password see Section 2 3 Disable password see Section 2 4 Replace keyboard or mouse 5 Replace system board Monitor malfunction Unable to synchronize display 1 Adjust the monitor s...

Page 179: ... between the monitor connector and the graphics board 7 Replace graphics board 8 Replace monitor CD ROM drive malfunction System power not on 1 Turn system power on Disc tray does not open 1 System power not on Turn system power on 2 System power failed Insert the tip of a straightened paper clip into the emergency eject hole then gently press inward until the tray opens No sound from CDs 1 Check ...

Page 180: ...ettings see Section 2 4 Check the IDE cable Replace as necessary 5 Check the power supply Replace as necessary 6 Check the system board Replace as necessary 7 Check the riser or sound board Replace as necessary Communication error Bad data or no data when communicating 1 Check cable connections between riser board and device 2 Check that the interface port is selected 3 Test or replace the device ...

Page 181: ...9 NEC CSD Information Services Service Telephone Numbers Technical Support Product Information FaxFlash Service ...

Page 182: ...vice about service and contract warranty issues Call 1 888 632 9128 To log onto the NEC CSD Electronic Bulletin Board System BBS to download software drivers and the latest BIOS for ROM flashing Call 1 978 635 4706 For information about NEC CSD products call FaxFlash SM use this automated service to have the latest Technical Information Bulletins sent to your fax machine 24 hours a day In the U S ...

Page 183: ...rs and Setup Disk files to download contact information including telephone numbers for Technical Support and FaxFlash and links to vendor websites an automated email form for your technical support questions a Reseller s area password accessible To access the NEC CSD Home Page enter the following Internet Uniform Resource Locator URL in your browser www nec computers com Email Fax Technical Suppo...

Page 184: ...ty get system hardware support for a fee Preinstalled software toll free phone support for 90 days from the time of your first call to the NEC CSD Technical Support Center After the initial 90 days get preinstalled software support for a fee Please have available your system s name model number serial number and as much information as possible about your system s problem before calling For callers...

Page 185: ...onto the BBS as follows 1 From the Windows desktop click Start 2 Point to Programs Point to Accessories and then click HyperTerminal 3 Double click the Hypertrm exe icon The HyperTerminal program appears 4 Follow the instructions on the screen to set up your modem Click the HyperTerminal help button for information about dialing the phone number If you need to check communications settings check t...

Page 186: ... Goodbye Hangup 14 Press Enter FaxFlash Service The NEC CSD FaxFlash service is a self help automated electronic information service for obtaining up to date product application notes installation procedures troubleshooting tips data sheets technical information bulletins illustrated parts lists part numbers and other information about your system Using a fax machine you can obtain information fro...

Page 187: ...instructions provided by the voice prompts Press 1 if you do not want an introduction to FaxFlash Follow the automated instructions for ordering your document or catalog Press 2 if you want an introduction to FaxFlash Follow the automated instructions for ordering your catalog or document 4 When prompted enter your fax number and name For international use first enter the international long distan...

Page 188: ...10 Specifications System Board Riser Board Keyboard Mouse Speaker System Unit Diskette Drive Hard Drives Power Supply Fax Modem Board Graphics Board CD ROM Drives Environmental and Safety ...

Page 189: ...the specifications and the pages where the specifications can be found System Specifications Specification Go to Page System board 10 3 Riser board 10 4 Keyboard 10 4 Mouse 10 5 Speakers 10 5 System chassis 10 6 Diskette drive 10 7 Hard drives 10 8 Power supply 10 12 Fax modem board 10 13 Graphics board 10 13 CD ROM drives 10 15 Environmental and safety 10 17 ...

Page 190: ...C777 Super I O controller System Memory 16 MB to 256 MB in two DIMM sockets on system board Optional DIMMs 16 MB 32 MB 64 MB as available and 128 MB as available 168 pin 64 bit non ECC Video Accelerator ATI Rage IIC AGP controller on system board The controller provides the following features 133 MHz data transfer rate read data throughput in excess of 500 MB sec Triple 8 bit palette DAC with pixe...

Page 191: ...y and secondary Diskette drive connector Front panel connector supplies power and signal to front switch LED panel CD Audio In connector Modem In connector Intrusion connector LAN connector Wake On LAN connector Fan connector Connections to power supply for providing DC power to system components Keyboard Specifications The specifications for the keyboard are included in the following table Keyboa...

Page 192: ...bilization 1 hour minimum Physical Features Length 4 53 inches Width 2 6 inches Height 1 52 inches Weight 170 grams 1 20 grams Temperature Range Operating 5 to 35 C Storage 20 to 60 C Speaker Specifications The specifications for the speaker are included in the following table Speaker Specifications Feature Specification Speakers Altec Lansing 9 watt ASC 90 Features Magnetically shielded 10 watt s...

Page 193: ...h front accessible slot One 3 1 2 inch front accessible slot One 3 1 2 inch internal slot Expansion Board Slots Two slots one 32 bit PCI slot one shared PCI ISA slot Peripheral Interface rear panel PS 2 style keyboard connector PS 2 style mouse connector Two RS 232C serial ports Parallel printer port VGA monitor port Two universal serial bus ports Two audio connectors Front Panel Power button Powe...

Page 194: ... density mode Unformatted 1 00 0 50 MB Formatted 640 KB 256B 16 Sec 320 KB 128B 16 Sec Data Transfer Rate High density mode 500 250 Kbit sec Normal density mode 250 125 Kbit sec Disk Speed 300 rpm Number of Tracks 160 80 tracks x 2 sides Maximum Bit Density High density mode 17434 8717 BPI Normal density mode 8717 4359 BPI Seek Time 3 ms Head Setting Time 15 ms Tracks per Inch 135 TPI Recording Mo...

Page 195: ...c External Transfer Rate Mbytes sec Average Sustained Transfer Rate Mbytes sec Multisegmented Cache Kbytes Track To Track Seek msec Average Seek Read msec Average Latency msec Spindle Speed RPM Discs Heads Bytes per Sector Logical CHS Recording Method up to 87 8 up to 33 3 3 5 128 2 0 12 0 6 67 4 500 2 4 512 4 092 16 63 2 3 1 7 RLL Reliability Data Integrity MTBF power on hours Contact Start Stops...

Page 196: ...Drive Specifications Feature Specification Formatted Capacity Number of R W Heads Number of Cylinders User Alternate SA Bytes per Sector Recording method Track Density Bit Density Rotational Speed 4325 4 8 983 123 512 8 9 PRML 9531 TPI 161 815 BPI 5 400 rpm 0 5 Average Latency 5 56 ms Positioning Time Minimum Average Maximum 2 5 ms typical Read 10 ms typical Write 11 ms typical Read 19 ms typical ...

Page 197: ...ecifications The specifications for the 6 4 GB Quantum Fireball ST hard drive are included in the following table 6 4 GB Quantum Fireball ST Hard Drive Specifications Feature Specification Hard Drive 6 4 GB Quantum Fireball ST Formatted Capacity Nominal Rotational Speed Number of Disks Number of R W Heads 6448 5 400 rpm 4 8 Data Organization Zones per surface 15 Tracks per surface 7 066 Total trac...

Page 198: ...rating 5 to 95 rh 40 C 104 F Altitude Operating 200 m to 3 000 m 650 to 10 000 ft Non operating 200 m to 12 000 m 650 to 40 000 ft Dimensions Height 1 0 inches 25 4 mm Width 4 0 inches 101 6 mm Depth 5 75 inches 146 1 mm 8 4 GB Quantum Hard Drive Specifications The specifications for the 8 4 GB Quantum Fireball SE hard drive are included in the following table 8 4 GB Quantum Fireball SE Hard Drive...

Page 199: ...n condensing Operating 5 to 85 rh 30 C 86 F Non operating 5 to 95 rh 40 C 104 F Altitude Operating 200 m to 3 000 m 650 to 10 000 ft Non operating 200 m to 12 000 m 650 to 40 000 ft Dimensions Height 1 0 inches 25 4 mm Width 4 0 inches 101 6 mm Depth 5 75 inches 146 1 mm Weight 1 2 lbs 0 5 Kg NLX145 Watt Power Supply Specifications The specifications for the NLX145 watt power supply are included i...

Page 200: ...U T V 42 ITU T V 42bis MNP5 Fax Modulation Schemes ITU T V 17 ITU T V 29 ITU T V 27ter ITU T V 21 Fax Standards EIA 578 Class 1 Fax EIA 592 Class 2 0 Fax ATI Xpert Work 3D PCI Graphics Board Specifications The specifications for the ATI Xpert Work RagePRO 4 MB 3D PCI graphics board are included in the following table ATI Xpert Work RagePRO 3D PCI Board Specifications Feature Specification Controll...

Page 201: ... CAV Approximately 200 to 530 rpm Approximately 6486 rpm Data Transfer Rate Sustained Data Transfer Rate 1X 32X max 150 Kbytes sec 4920 Kbytes sec Data Transfer Rate Burst ATAPI 16 67 Mbytes sec PIO mode 4 16 67 Mbytes sec MULTI DMA mode 2 Average Access Time 1 3 Stroke Full Stroke 85 ms typical max 32X 85 ms typical max 32X including latency 140 ms typical max 32X including latency Random Access ...

Page 202: ...m 1 and form 2 CD I FMV Video CD CD Extra Multisession Photo CD Single Session Photo CD Rotation Speed 12X 32X 1X 6486 rpm constant 539 to 198 rpm variable Access Time Full Stroke Random Stroke 140 msec typical average 400 seeks 85 msec typical average 500 random access Spin Up Time 4 sec max Spin Down Time 4 sec max Capacity 656 MB Mode 1 748 MB Mode 2 User Data Block 2048 Bytes Mode 1 and Mode 2...

Page 203: ...ulation CQM Communications Interfaces Telephone Answering Device TAD Interface Modem Blaster Pro MB_PRO Interface Stereo Digital Analog Mixer Output mixing of all sources Input mixing sources synthesized music microphone line in CD Audio Multiple source recording and Left Right channels swappable 32 level volume control on Digitized sound synthesized music microphone CD audio line in master volume...

Page 204: ... FCC part 15 Subpart J Class B emissions FCC part 68 IEC 950 safety VDE 0871 6 78 Class B emissions Compliance The system meets the compliance standards listed in the following table System Compliance Usage Standard Domestic FCC CFR 47 Part 15 Subpart B UL 1950 3 rd edition Canadian C UL C22 2 No 950 95 ICES 003 Issue 2 Revision 1 European CD EMC Directive 89 336 EEC EN55022 1993 Class B EN50082 1...

Page 205: ...A Release Notes General Notes Windows 95 Issues Windows NT Issues ...

Page 206: ...alled using a Setup exe program launched from a subdirectory on the NEC Select Install CD In addition LANDesk Client Manager LDCM is installed from the Start button on the taskbar as described in the following section Installing Applications in the Correct Order Microsoft Internet Explorer must be installed first and alone in a separate Select Install session LANDesk Client Manager must also be in...

Page 207: ...tall both the NEC SNMP Agent and LANDesk Client Manager on the same computer The NEC SNMP Agent and the NEC WebTelligent software are each installed using a Setup exe program launched from a subdirectory on the NEC Select Install CD These applications can be installed without regard to the order in which other applications are installed Applications other than LANDesk Client Manager Internet Explo...

Page 208: ... the NEC SNMP Agent have both been installed it is not possible to remove either application using the uninstall utility A full operating system restore must be performed using the NEC Select Install CD If LANDesk Client Manager and the NEC SNMP Agent have both been installed it is not possible to remove either application using the uninstall utility If you attempt to remove one of the application...

Page 209: ...pt the desktop colors in its wake To correct the desktop color display take one of the following steps Close the Internet Explorer Channel Bar by clicking in its close box Disable the Internet Explorer Channel Bar from the Display Properties window Right click anywhere on the desktop and click Properties Click the Web tab in the Display Properties window Uncheck the box next to Internet Explorer C...

Page 210: ...ee Changing Network Settings below for instructions on enabling TCP IP NEC WebTelligent is installed from the NEC Select Install CD See the document Installing Your Applications and Online Documentation for instructions on installing WebTelligent Configuring the System for Microsoft Internet Explorer TCP IP must be enabled before Microsoft Internet Explorer 4 01 can be used See Changing Network Se...

Page 211: ... Network window appears If Yes was clicked in step 8 skip to step 16 If No was clicked in step 8 the Windows Setup window appears 10 Click Close The Microsoft TCP IP Properties Box appears 11 Fill in the IP Address the Subnet Mask and the Default Gateway in the Specify an IP address area 12 Click the DNS tab and enter the host and domain name in the DNS display 13 Click the Identification tab and ...

Page 212: ...ars up or down to increase or decrease CD audio volume Using Cheyenne Backup The following notes describe conditions and procedures specific to systems running the Cheyenne Backup Backing Up Large Drives When Cheyenne Backup is set to automatically back up a drive to a network drive and the system drive being backed up is greater than 2 l GB multiple instances of the Copy program may be launched a...

Page 213: ...rocedures specific to systems running the Microsoft Windows NT 4 0 operating system Rebooting the System After Installing Internet Explorer 4 0 After Internet Explorer 4 0 has been installed from the NEC Select Install CD do not remove the CD until the reboot sequence has begun anytime following the screen clear but before the system begins to boot from the CD Using the Suspend Button The Suspend ...

Page 214: ...board or component on the system board that communicates with peripherals such as the display monitor or network devices address A hexadecimal number that represents a location in storage or memory Also used to identify communication ports To communicate with a storage device AGP Accelerated Graphics Port A high speed high performance video standard supported by a dedicated controller or connector...

Page 215: ...arly hardware but also operating systems and networks The circuitry within a chip is called its architecture for example Intel architecture can refer to a computer based on the Intel Celsior or other Pentium II chips archive Copying one or more files to a different location for long term data storage especially for backup and security purposes Files can then be added to or deleted from the archive...

Page 216: ...megabits per second Mbps base RAM Area of system memory between 0 and 640 kilobytes available to the user for operating system and application programs batch file A file that contains a series of DOS commands Batch files have the extension bat If you execute a batch file DOS attempts to carry out all the commands in the file in order baud A unit of measure for modem speed Literally the number of v...

Page 217: ...tiguous section of bits considered as a whole especially in memory On a disk the data in one sector in modem data transfer the bits between checksums board Printed circuit board Board onto which computer components are soldered and thin wires are printed to connect the components boot To start up a computer The computer is generally booted in one of three ways by turning on the power switch cold b...

Page 218: ...ansmitting data or electrical power from one device to another Typically the lines in a bus are dedicated to specific functions such as control lines address lines and data lines Different bus architectures have different numbers and arrangements of these lines and different names for example ISA PCI The most useful way of distinguishing bus architectures is by the number of simultaneous data bits...

Page 219: ...red in MHz The faster the clock the faster the computer can compute CMOS Complementary Metal Oxide Semiconductor A chip on the system board that contains nonvolatile memory CMOS is backed up by an internal lithium battery that preserves clock calendar data and system configuration parameters stored in CMOS codec Coder decoder Used primarily with Internet phone and video conferencing products this ...

Page 220: ...ith capacities of from 4 7 GB to 17 GB and access rates of 600 Kbps to 1 3 Mbps One of the features of DVD drives is that they are backward compatible with CD ROM disks This means that DVD players can play old CD ROMs CD I disks and video CDs as well as new DVD ROMs Newer DVD players can also read CD R disks DVD uses MPEG 2 to compress video data See MPEG E ECC memory Error Checking and Correcting...

Page 221: ...e Allocation Table A table near the beginning of a drive that identifies the location of everything on the drive flash ROM Method in which a computer s BIOS ROM can be upgraded without replacing the ROM BIOS chip FTP File Transfer Protocol A method of transferring files between two computers on a TCP IP network such as the Internet Anonymous FTP the most common usage on the Internet allows a user ...

Page 222: ...change The Universal Serial Bus see USB external bus standard supports hot plugging This is also a feature of PCMCIA Hot plugging is also called hot swapping I IDE Intelligent Drive Electronics A hard drive type that has controller electronics built into the drive and delivers high throughput interface A connection that enables two devices to communicate interrupt A signal from part of a system su...

Page 223: ...erformance In 1993 Intel and Microsoft introduced a new version of the ISA specification called Plug and Play ISA Plug and Play ISA enables the operating system to configure expansion boards automatically so that users do not need to fiddle with DIP switches and jumpers See plug and play isochronous A form of data transmission in which individual characters are only separated by a whole number of ...

Page 224: ...D graphics modem MOdulator DEModulator A device that links computers over a telephone line MPC Multimedia Personal Computer a software and hardware standard developed by a consortium of computer firms led by Microsoft There are three MPC standards called MPC MPC2 and MPC3 respectively Each specifies a minimum hardware configuration for running multimedia software MPEG Motion Pictures Expert Group ...

Page 225: ...ect A self configuring personal computer local bus designed by Intel Most modern PCs include a PCI bus in addition to a more general ISA expansion bus PCI is a 32 bit bus but supports a 64 bit extension for new processors such as the Pentium II It can run at clock speeds of 33 or 66 MHz At 32 bits and 33 MHz it yields a throughput rate of 133 megabits per second 64 bit implementations running at 6...

Page 226: ...y the microprocessor or other hardware devices In RAM data can be directly and randomly read or written with any choice for the address It s the storage location for data that needs to be immediately available for every application in use on your computer read To extract data from a storage device such as a diskette ROM Read Only Memory Memory in which stored data cannot be modified by the user ex...

Page 227: ...hnology called dual in line memory module DIMM provides a 64 bit bus To take advantage of the 64 bit bus on Celeron and Pentium II processors use either DIMMs or pairs of SIMMs See DIMMs Slot 1 The form factor for Intel Pentium II processors The Slot 1 package replaces the Socket 7 and Socket 8 form factors used by previous Pentium processors Slot 1 is a 242 pin daughter card slot that accepts a m...

Page 228: ...on bits per second A single USB port can be used to connect up to 127 peripheral devices such as mice modems and keyboards USB also supports Plug and Play installation and hot plugging It is expected to eventually replace serial and parallel ports V VESA Video Electronics Standards Association The source of a SuperVGA standard used on many video boards virus Software that copies itself onto hard d...

Page 229: ... windows of video memory See VRAM and SGRAM write To record or store information to a storage device write back Also called copy back A cache strategy where write operations to data stored in the internal microprocessor L1 cache aren t copied to system memory until absolutely necessary In contrast a write through cache performs all write operations in parallel data is written to system memory and ...

Page 230: ... connector 5 3 CD ROM drive jumpers Lite On CD ROM 2 9 Lucky Goldstar CD ROM 2 9 NEC CD ROM 2 8 CD ROM drives cabling 1 12 features 1 12 Lucky Goldstar 32X specifications 10 14 NEC 32X specifications 10 15 Changing password 4 7 Chassis intrusion detection cable connector 5 4 notification 1 9 2 30 Cheyenne Backup 2 49 Chipset 440EX 4 12 Clearing password 4 7 CMOS battery removal 3 19 Components 1 9...

Page 231: ...nnector 5 4 removal 3 6 FRU list 6 2 FTP site 9 4 Fujitsu IDE hard drive 4 3 GB hard drive specifications 10 9 G General notes A 2 changing network settings A 6 configuring the system for Microsoft Internet Explorer A 6 configuring the system for NEC SNMP Agent A 6 configuring the system for NEC WebTelligent A 6 correcting video corruption A 5 expansion slot locations and functions A 4 installing ...

Page 232: ...ldstar CD ROM drive jumpers 2 9 M Maintenance keyboard cleaning 7 2 mouse cleaning 7 3 system cleaning 7 2 Maintenance menu 2 24 Memory checking 4 10 supported 4 10 Memory map 4 25 Menus advanced 2 13 boot 2 22 exit 2 24 main 2 13 maintenance 2 24 power 2 21 security 2 20 Metal slot cover removal 3 8 Modem in cable connector 5 3 Mouse 1 11 cleaning 7 3 Mouse specifications 10 5 MPEG 4 18 N NEC Aut...

Page 233: ...2 mouse cleaning 7 3 system cleaning 7 2 Problems diagnosing and solving 8 6 Processor changing speed 4 5 socket 4 9 subsystem removal 3 9 Product information 9 4 Q Quantum IDE hard drive 6 4 GB hard drive specifications 10 10 8 4 GB hard drive specifications 10 11 R Release notes A 1 general notes A 2 Windows 95 issues A 7 Windows NT issues A 9 Resolutions 4 18 video 2 25 Restoring files Riser bo...

Page 234: ...grated audio 4 19 ISA bus 4 15 memory 4 14 memory map 4 25 parallel interface 4 16 parallel port addresses 4 16 PCI local bus 4 15 PCI IDE ports 4 16 pin assignments 4 19 plug and play 4 15 processor 4 13 processor socket 4 9 removal 3 14 replacing 3 15 resources 4 25 secondary cache 4 13 specifications 10 3 super I O controller 4 13 USB interface 4 17 video support 4 18 System components 1 9 CD R...

Page 235: ... 2 49 NEC WebTelligent 2 54 V Video board resolution 2 25 Video modes 2 25 Video support 4 18 W Wake On LAN BIOS setting 2 23 Wake On LAN cable connector 5 4 Website 9 3 WebTelligent 2 54 installing 2 56 Windows 95 issues clicking the Product Catalog button A 9 controlling CD audio A 8 using Cheyenne Backup A 8 using LDCM Administrator with IPX Network Protocol A 8 turning off the computer with In...

Page 236: ...r there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation betwe...

Page 237: ... a replacement incorrect de la batterie Remplacer uniquement avec une batterie du même type ou d un type recommandé par le constructeur Mettre au rébut les batteries usagées conformément aux instructions du fabricant Battery Disposal Do not place used batteries in your regular trash The nickel cadmium or nickel metal hydride batteries must be collected recycled or disposed of in an environmentally...

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