Troubleshooting Checklist
113
No.
Symptom
Internal/
Action
External
8
9
10
11
❑
Cannot eject the
cleaning cartridge.
❑
The cartridge maga-
zine is not ejected.
❑
The data cartridge is
ejected.
❑
The cleaning cartridge
is ejected.
Internal
External
Internal
External
Internal
External
Internal
External
❑
If a spent cleaning cartridge is inserted, or if
cleaning is not completed properly because
the cartridge ends during cleaning, some
drives indicate this by not ejecting the
cleaning cartridge.
→
Press and hold the EJECT button to
eject the cleaning cartridge, and then
clean again with a new cleaning car-
tridge.
❑
The cartridge may be jammed in the drive.
(Even if you press the EJECT button longer
than the prescribed time.)
→
If a cartridge jams in a drive, the head,
drum, or various guide pins may be
damaged. Replace the drive.
❑
Make sure that the TAPE MOTION LED is
not blinking.
→
The unit may still be reading data to
tape. Wait until the reading is done. If a
reading error occurs, replace the tape.
❑
Make sure that you are using the correct
type of data cartridge.
→
• Make sure that you are using a correct
drive and cartridge combination, for
example that you are not using a
DDS3 cartridge in a DDS2 drive, or an
AIT2 cartridge in an AIT1 drive.
• Make sure that you are using a type of
cartridge for which operation is
guaranteed (EF-type cartridge, etc.).
• Make sure that you are not using a
cartridge that has reached the end of
its operational life.
• Make sure that you are not using a
cartridge on which there are errors.
❑
The head may be dirty.
→
If the head is dirty, a read/write error may
occur, after which the cartridge is
ejected. Clean the drive.
❑
The cleaning cartridge may be spent.
→
Replace the cleaning cartridge with a
new cleaning cartridge.
