NEC MT-2550-24874C Service Manual Download

Page: 147 / 214

Maintenance and Troubleshooting 4-15

Table 4-4 Problems and Solutions

Problem

Symptom

Solution

Monitor
malfunction

Unable to synchronize
display.

1. Adjust the monitor's synchronization
controls.

2. Check that the monitor's resolution
matches the video setting or the video
driver used (see Section 1).

3. Check that the utility is not selecting a
refresh rate/resolution that is not
supported by the monitor.

4. Check that the driver used matches the
capabilities of the video board and video
RAM.

Wavy display.

1. Check that the computer and monitor
are not near motors or electric fields.

Blank display.

1. Press any key or move mouse to
ensure power management has not
blanked the display

2. Check that the VGA connector is
attached to the video board at the rear of
the system.

3. Check that the monitor power ON/OFF
switch is ON.

4. Check cable connections between the
AC power supply and monitor.

5. Adjust brightness and contrast controls
on the monitor.

6. Check cable connections between the
monitor connector and the system board
(or optional video board).

7. Replace video board.

8. Replace monitor.

CD-ROM
Malfunction

Disc tray does not open.

1. Check that the system power is on.

2. System power failed. Insert a paper clip
into the emergency eject hole and press
inward to open the tray.

Summary of Contents for MT-2550-24874C

Page 1: ...ranted in accordance with the terms of the Warranty Statement accompanying each product However actual performance of each such product is dependent upon factors such as system configuration customer data and operator control Since implementation by customers of each product may vary the suitability of specific product configurations and applications must be determined by the customer and is not w...

Page 2: ...ISA Bus 1 12 PCI Local Bus 1 12 PCI IDE Ports 1 13 Parallel Interface 1 13 Serial Interface 1 14 Infrared Interface 1 15 Video Board 1 15 Video Support 1 15 Video Playback 1 16 Audio 1 17 SCSI Board 1 18 Diskette Drive 1 19 Hard Disk Drive 1 19 IDE Hard Drives 1 19 SCSI Hard Disk 1 20 Sixteen Speed CD ROM 1 20 CD ROM Reader Operation 1 20 CD ROM Reader Settings 1 21 Power Supply 1 22 Keyboard 1 22...

Page 3: ...rive 2 11 IDE Devices 2 11 Language 2 13 Boot Options 2 13 Power On COM1 Ring 2 16 Video Mode 2 16 Mouse 2 16 Base Memory 2 17 Extended Memory 2 17 BIOS Version 2 17 Advanced Menu 2 17 Processor Type 2 18 Processor Speed 2 18 Cache Size 2 18 Peripheral Configuration 2 18 Advanced Chipset Configuration 2 20 Power Management Configuration 2 22 Plug and Play Configuration 2 24 Event Logging Configura...

Page 4: ...ry 2 37 Using DMI 2 37 NEC MagicEye Technology 2 38 Video Drivers 2 38 Changing Display Properties 2 39 Windows 95 2 39 Windows NT 4 0 2 40 CD Restore 2 41 Selecting CD Restore Options 2 41 Restore Individual Files 2 41 System Recovery 2 41 Restoring Individual Files 2 42 Selecting Files 2 43 Checking Selected Files 2 43 Restoring the Files 2 44 Recovering the System 2 44 Windows NT 4 0 Applicatio...

Page 5: ...tique Video Drivers 2 54 Yamaha Audio Drivers 2 55 Number Nine Imagine 128 Series 2 Video Drivers 2 56 Section 3 Option Installation General Rules For Installing Options 3 1 Precautions 3 1 Optional Hardware 3 2 Removing the System Unit Cover 3 3 Removing the Cover 3 3 Replacing the System Unit Cover 3 5 Adding Internal Options 3 6 Expansion Boards 3 7 Slot Locations 3 8 Expansion Board Installati...

Page 6: ...ce 3 29 Replacing the Front and Side Panels 3 31 Adding External Options 3 31 Parallel Printer 3 32 Serial Devices 3 32 SCSI Devices 3 33 Section 4 Maintenance and Troubleshooting Online Services 4 2 NEC s FastFacts Service 4 2 NECCSD Bulletin Board Service 4 3 E mail Fax Technical Support Service 4 5 Internet 4 5 NECCSD Technical Support Services 4 6 Maintenance 4 6 System Cleaning 4 6 Keyboard C...

Page 7: ...Removal 5 16 Illustrated Parts Breakdown 5 17 Appendix A Connector Pin Assignments I O Power Supply and Chassis Intrusion Connectors A 1 Parallel Interface Connector A 2 Serial Interface Connectors A 3 Keyboard and Mouse Connectors A 4 USB Connectors A 5 Audio MIDI Connectors A 5 Power Supply Connector A 6 Chassis Intrusion Connector A 7 Storage Device Connectors A 7 Diskette Drive Connector A 8 I...

Page 8: ...Appendix D CD ROM Reader Specifications and Jumper Settings CD ROM Reader Specifications D 1 CD ROM Reader Connectors and Jumper Settings D 2 List of Figures 1 1 System Controls and Storage Device Slots 1 3 1 2 Rear Panel Features 1 4 1 3 IDE Hard Disk Drive Jumper Settings 1 20 1 4 CD ROM Reader Controls and Indicators 1 21 1 5 CD ROM Jumper Settings 1 22 2 1 Voltage Selector Switch 2 2 2 2 Keybo...

Page 9: ...orage Device Slots 3 17 3 12 System Board Cable Connectors 3 19 3 13 Diskette Drive Signal Cable 3 19 3 14 IDE Cable Connectors 3 20 3 15 SCSI Connectors 3 20 3 16 Power Cable Connectors 3 21 3 17 Connecting IDE Device Cables 3 22 3 18 Connecting 1 2 MB Diskette Drive Cables 3 22 3 19 Locating the Power Supply 3 24 3 20 Removing the Power Supply Screws 3 25 3 21 Securing a 3 1 2 Inch Drive 3 26 3 ...

Page 10: ...13 Removing the 3 1 2 Inch Drive 5 11 5 14 Removing the Device 5 12 5 15 Removing the Device Rails 5 12 5 16 Power Supply Screws 5 13 5 17 Power Supply Ducting 266 MHz Models 5 14 5 18 System Board Removal 5 15 5 19 Processor Subsystem Removal 5 16 5 20 PowerMate Professional Series Illustrated Parts Breakdown 5 20 A 1 System Board Chassis Intrusion Power and I O Connector Locations A 2 A 2 Parall...

Page 11: ...eo Board Support 1 16 1 9 Number Nine Imagine Video Board Support 1 16 1 10 Audio Subsystem Resources 1 18 1 11 Specifications 1 23 2 1 Navigation Keys 2 10 2 2 Hot Key Parameters 2 24 2 3 Security Passwords 2 28 3 1 Recommended Memory Upgrade Path 3 12 4 1 NECCSD Service and Information Telephone Numbers 4 1 4 2 System Error Messages 4 9 4 3 PCI Error Messages 4 10 4 4 Problems and Solutions 4 12...

Page 12: ...ette Drive Pin Assignments A 8 A 13 IDE Interface Pin Assignments A 9 A 14 Hard Disk LED Pin Assignments A 10 A 15 Power LED Pin Assignments A 11 A 16 Reset Pin Assignments A 11 A 17 Infrared Pin Assignments A 12 A 18 Sleep Pin Assignments A 12 A 19 Power On Pin Assignments A 13 A 20 ISA Bus Pin Assignments A 14 A 21 PCI Connector Pin Assignments A 15 A 22 SIMM Socket Pin Assignments A 16 B 1 Syst...

Page 13: ...xiv Contents ...

Page 14: ...ious drivers and application programs Information on using the BIOS Update utility is also included Section 3 Option Installation provides installation procedures for adding optional expansion boards diskette and hard disk storage devices and system and video memory Section 4 Maintenance and Troubleshooting provides information on cleaning the system and identifying system malfunctions Section 5 R...

Page 15: ...ital to analog converter DACK DMA acknowledge db decibels DC direct current DIP dual in line package DMA direct memory access DMAC DMA controller DOS disk operating system DRAM dynamic RAM ECC error checking and correction ECP enhanced capabilities port ECP EGA Enhanced Graphics Adapter EPP Enhanced Parallel Port EPROM erasable and programmable ROM EVGA Enhanced Video Graphics Array F Fahrenheit F...

Page 16: ...stant PFP plastic flat package PIO parallel input output pixel picture element PROM programmable ROM RAM random access memory RAMDAC RAM digital to analog converter RGB red green blue RGBI red green blue intensity RM retention mechanism ROM read only memory rpm revolutions per minute R read RTC real time clock R W read write S slave SCSI Small Computer System Interface SG signal ground SIMM single...

Page 17: ...ystem Configurations Model Number Processor Operating System System Memory Video Memory Hard Disk MT 2550 24874X 233 MHz Pentium II Windows 95 32 MB 2 MB synchronous graphics RAM SGRAM on Matrox Mystique video board 3 2 GB IDE MT 2560 24874X 266 MHz Pentium II Windows 95 32 MB 2 MB synchronous graphics RAM SGRAM on Matrox Mystique video board 3 2 GB IDE MT 2560 24874C 266 MHz Pentium II Windows NT...

Page 18: ...common hardware 3 1 2 inch diskette drive 512 kilobyte KB burst rate synchronous secondary cache BSRAM sixteen speed maximum CD ROM reader 8 watt W external speakers The PowerMate Professional SCSI configuration comes with the above features and an Adaptec SCSI controller board NOTE All PowerMate Professional Series systems contain audio connectors on the system board that are accessible on the re...

Page 19: ...sible devices include the standard one inch high 3 1 2 inch 1 44 MB diskette drive and up to three 1 6 inch high 5 1 4 inch storage devices The internal device slots support up to two 1 inch high 3 1 2 inch hard disks Figure 1 1 shows the front panel features and the locations of the accessible storage device slots in a system Figure 1 2 shows the features on the rear panel of the system chassis F...

Page 20: ...e parallel port floppy disk interface real time clock CMOS RAM keyboard controller and support for an IrDA compatible infrared interface PCI and ISA peripheral connectors on the system board Support for up to 256 MB of 60 nanosecond ns single in line memory modules SIMMs Intel BIOS in a 2 MB flash memory device supports system setup and PCI auto configuration Sound Blaster Pro compatible Yamaha au...

Page 21: ...h 3 1 2 inch slot contains standard 1 44 MB diskette drive Three 1 6 inch high 5 1 4 inch slots one slot contains the standard CD ROM reader Two internal 1 inch high 3 1 2 inch slots one slot contains the standard hard disk PS 2 style keyboard and mouse connector Speaker mounted on the system board Password protection and padlock slot for system security Hardware management ASIC NEC MagicEye chip ...

Page 22: ...ce plus CPU to DRAM and PCI to DRAM data buffering Connects to the CPU data bus memory data bus and PMC private data bus works in parallel with PMC to provide a high performance memory subsystem for Pentium II based systems PC87307 I O Controller Multifunction I O device Multimode parallel port Centronics compatible standard mode Enhanced capabilities port ECP Enhanced parallel port EPP Two RS 232...

Page 23: ...processor subsystem consists of the following components processor card including the processor and secondary cache thermal plate back cover When the processor subsystem is mounted in Slot 1 it is secured by a retention mechanism RM attached to the system board The RM acts as an insertion guide and prevents movement of the processor after installation The processor heatsink is also stabilized by s...

Page 24: ...ving the ROM see Section 2 for further information on the BIOS Update utility The Flash ROM supports the reprogramming of the system BIOS and the video BIOS The system memory map is shown in Table 1 3 Table 1 3 System Memory Map Memory Space Size Function 100000 8000000 130048 KB Extended memory configurable upgradable E0000 FFFFF 64 KB AMI System BIOS EC000 EFFFF 16 KB FLASH boot block available ...

Page 25: ...eyboard controller command status byte 0070 bit 7 PIIX3 Enable NMI 0070 bits 6 through 0 PIIX3 Real time clock address 0071 PIIX3 Real time clock data 0078 0079 Reserved board configuration 0080 008F PIIX3 DMA page registers 00A0 00A1 PIIX3 Interrupt controller 2 00C0 00DE PIIX3 DMA controller 2 00F0 Reset numeric error numeric data processor 0170 0177 Secondary IDE channel 01F0 01F7 Primary IDE c...

Page 26: ...ions ship with 32 MB or 64 MB of memory 640 KB of base memory and 31 MB or 63 MB of extended memory System memory can be expanded up to 256 MB using optional single in line memory modules SIMMs installed in SIMM sockets on the system board The memory configuration consists of two banks bank 0 and bank 1 with two sockets each The memory sockets accept 32 bit 60 ns for faster 4 8 16 32 or 64 MB SIMM...

Page 27: ... issues interrupt requests to the processor resolves interrupt priorities and provides vectors for the processor to determine which interrupt routine to execute The interrupt controller has priority assignment modes that can be reconfigured at any time during system operations The interrupt levels are described in Table 1 5 Interrupt level assignments 0 through 15 are listed in order of decreasing...

Page 28: ...d no system resource conflicts to resolve Plug and Play automatically configures the board ISA Bus The system board uses the ISA bus for transferring data between the processor and I O peripherals and expansion boards The ISA bus supports 16 bit data transfers and typically operates at 8 MHz ISA expansion slot connector pin assignments are provided in Appendix A PCI Local Bus The 32 bit PCI bus is...

Page 29: ...ectional transfer over a parallel port This increases parallel port functionality by supporting more devices The BIOS has automatic ISA printer port sensing If the BIOS detects an ISA printer port mapped to the same address the built in printer port is disabled The BIOS also sets the first parallel interface port it finds as LPT1 and the second port it finds as LPT2 The interrupt is selected to ei...

Page 30: ...e 3F8h 2F8h 3E8h and 2E8h NOTE Any interrupts used for the built in serial ports are not available for ISA parallel ports Table 1 7 Serial Port Addressing and Interrupts Starting I O Address Interrupt Level Port 3F8h IRQ04 COM1 2F8h IRQ03 COM2 3E8h IRQ04 COM3 2E8h IRQ03 COM4 Used for IrDA data transfer See Section 2 Setup and Operation for information on resetting the port through Setup Serial int...

Page 31: ... fully supports the universal host controller interface UHCI and uses software drivers that are UHCI compatible The USB includes the following features Self identifying peripherals that can be hot plugged Automatic mapping of function to driver and configuration Support for synchronous and asynchronous transfer types over the same set of wires Guaranteed bandwidth and low latencies appropriate for...

Page 32: ...n the video board Table 1 8 Matrox Mystique Video Board Support Resolution Bits Pixel 2 MB Bits Pixel 4 MB Maximum Refresh Rate 640 x 480 8 16 24 8 16 24 200 Hz 800 x 600 8 16 24 8 16 24 150 Hz 1024 x 768 8 16 8 16 24 130 Hz 1152 x 864 8 16 8 16 24 120 Hz 1280 x 1024 8 8 16 24 90 Hz 1600 x 1200 8 8 16 60 Hz The system supports the following resolutions color depths and refresh rates for the Number...

Page 33: ...multimedia functionality AUDIO A Yamaha OPL3 SA3 YMF715 audio CODEC device is integrated on the system board The device provides 16 bit stereo Sound Blaster Pro compatible audio The system board provides a line in jack line out jack speaker jack microphone jack and a musical instrument device interface MIDI connector for the installation of a MIDI Joystick kit The sound system is standard and cons...

Page 34: ...expansion slot The SCSI adapter board brings the highest performance SCSI I O technology to the PCI local bus transferring data up to 133 MB second The SCSI adapter board is compatible with all major operating systems SCSI 1 SCSI 2 and SCSI 3 peripherals and industry standard application software The BIOS resident SCSISelect configuration utility eliminates the need to handle jumpers or terminator...

Page 35: ...isk drives CD ROM drives scanners tape backups are supported by the Ultra Wide SCSI adapter board Two SCSI devices can be installed internally in the system chassis IDE Hard Drives The system board has two IDE PCI interface connectors primary and secondary for connecting IDE storage devices such as hard disk drives Each connector supports up to two IDE devices Connector locations are given in Appe...

Page 36: ...ces in Section 3 Installing Options SIXTEEN SPEED CD ROM A sixteen speed maximum CD ROM reader comes preinstalled as drive F The reader can be used to load programs from a CD or it can be used to play audio CDs The reader operates at different speeds depending on whether the CD contains music or data The reader is fully compatible with Kodak Multisession Photo CDs and standard CDs CD ROM Reader Op...

Page 37: ... to open the tray Figure 1 4 CD ROM Reader Controls and Indicators To load a disc in the sixteen speed CD ROM reader follow these steps 1 Press the open close button The CD tray opens 2 Put the CD printed side up into the tray 3 Press the open close button The tray closes 4 To remove the disc press the open close button The tray opens allowing removal of the disc CD ROM Reader Settings The reader ...

Page 38: ...ric Lock Caps Capital Lock and Scroll Lock key status The keyboard s six pin connector plugs into the rear panel of the system MOUSE A PS 2 compatible mouse is standard equipment for the system The mouse has a self cleaning mechanism that prevents a buildup of dust or lint around the mouse ball and tracking mechanism The mouse s six pin connector plugs into the rear panel of the system SPEAKERS Sy...

Page 39: ... accessible slots One 1 inch high 3 1 2 inch front access slot Two 1 inch high 3 1 2 inch internal slots Expansion Slots Six slots three 32 bit PCI slots Video board installed in slot 3 SCSI adapter installed in slot 1 in SCSI configurations two 8 16 bit ISA slots one shared 8 16 bit ISA or 32 bit PCI slot Peripheral Interface System Board rear panel PS 2 style keyboard connector rear panel PS 2 s...

Page 40: ...arity nonparity or ECC SIMMs Battery Replaceable 3 volt lithium nonrechargeable coin type Power Supply 115 V 230V switch selectable 200 Watt 115 V 90 135 V 230 V 180 265 V DC Voltage 12 V 6 0 A 5 V 22 0 A 3 3 V 14 0 A 5 V 0 5 A 12 V 0 8 A CD ROM Reader 16X maximum See Appendix D SCSI Adapter Board PCI local bus 32 bit bus width Up to 133 MB second data transfer rate Fast and wide 40 MB second SCSI...

Page 41: ...ry interface Memory Interface Supports Synchonous Graphics SGRAM memory technology 256K x 32 8Mbit Upgradeable to 4 MB using a 2 MB upgrade module Memory accelerated features Single color block mode Z I buffer clearing Plane write mask replace Plane write mask raster Number Nine Imagine 128 Series 2 Graphics Controller 9 Imagine128 Series 2 128 bit graphics accelerator Memory configuration 4 MB VR...

Page 42: ...g and recording audio Yamaha OPL3 FM synthesizer MPU 401 Sound Blaster MIDI and game port interface Speakers 8 watt stereo speakers Power on off switch power lamp volume control Treble and bass tone control Magnetically shielded Built in stereo amplifier 20W RMS power output 2 way speaker system 2 inch tweeter 4 inch woofer Subwoofer output jack External DC jack Headphone jack AC adapter 120V to 1...

Page 43: ...UNPACKING AND REPACKING Find an area away from devices that generate magnetic fields electric motors transformers etc Place the carton on a sturdy surface and carefully unpack the system The carton contents include the system unit keyboard mouse power cord various CDs one or more diskettes and user documentation Repack the system using the original shipping carton and packing material Part numbers...

Page 44: ...voltage must be properly set Select the appropriate voltage with the voltage selector switch located at the rear of the system set the switch down for 115V up for 230V 2 Connect the keyboard and mouse cables to the back of the system see Figure 2 2 Figure 2 2 Keyboard Mouse Connections ...

Page 45: ...itor signal cable to the VGA connector on the rear of the system unit Secure the cable with the connector screws Figure 2 3 Monitor Signal Cable Connection 3 Connect the monitor power cable to a properly grounded wall outlet Speaker and Microphone Connections Connect the speakers and optional microphone to the system unit as follows 1 Locate the speaker with the control knobs This is the right spe...

Page 46: ...e Y cable has a red and white connector at one end and a black connector with two rings at the other end Figure 2 5 Speaker Cables 3 Attach the left speaker cable to the speakers as follows Insert one end of the speaker cable into the jack marked LEFT SPEAKER INPUT on the back of the left speaker Insert the other end of the speaker cable into the jack marked L SPEAKER OUTPUT on the back of the rig...

Page 47: ...E IN on the back of the right speaker Insert the white connector into the white jack marked LEFT LINE IN on the back of the right speaker Insert the other end of the cable into the Line Out jack on the rear of the system unit see Figure 2 7 5 Connect an optional microphone cable to the Microphone In connector on the rear of the system unit see Figure 2 7 ...

Page 48: ...n the back of the right speaker 3 Plug the other end of the cable into a properly grounded wall outlet Figure 2 8 Connecting the AC Adapter Power on the speakers after the operating system has been loaded To operate the speakers push the power button on the front of the right speaker and adjust the volume control This completes setup procedures Line Out Mic In ...

Page 49: ...If a problem occurs a series of beeps may sound If this happens repeatedly after powering on power off the system and troubleshoot If a problem occurs and is not indicated by beeps power off the system and troubleshoot NOTE If the system displays a message indicating that system settings have changed run Setup see System Configuration later in this section Figure 2 9 Power Button THE SETUP UTILITY...

Page 50: ...y on the system board The battery supplies continuous power to CMOS memory and maintains configuration information when system power is off see Battery Replacement in Chapter 4 NOTE NEC recommends that you print out or write down the current Setup parameters and store the information in a safe place This lets you restore the system to the current parameters if you ever need to replace the battery ...

Page 51: ...tal oxide semiconductor CMOS battery How to Start Setup To start the Setup utility follow these steps 1 Turn on or reboot the system 2 Press F1 after POST but before the system boots up to start the memory test You have about five seconds to press F1 before system boot continues 3 Setup s Main Menu appears and looks similar to the following screen Figure 2 10 Main Menu Main Advanced Security Exit ...

Page 52: ...Configuration values BIOS defaults F6 Discards any changes F10 Saves all changes and exits To display a submenu use the arrow keys to move the cursor to the submenu you want Then press Enter Main Menu The following is a list of available options when you select the Main Menu in the legend bar Other Main Menu options are available by selecting submenus NOTE See How to Start Setup for a look at a ty...

Page 53: ... type of diskette drive in the system Unless you are changing the hardware you do not need to change the diskette drive floppy A or B settings If you add an optional 5 1 4 inch diskette drive to the system select Floppy B and change the parameter to 1 2 MB 5 25 inch IDE Devices The standard hard disk drive drive C shipped with the system is configured as Primary IDE Master This field reports the p...

Page 54: ...mber of Cylinders Number of Heads Number of Sectors and Maximum Capacity IDE Translation Mode The IDE Translation Mode parameter controls the way in which the BIOS interacts with the drive in terms of drive geometry Proper choice is dependent upon the drive s size capabilities and the operating system OS used The following choices are available Standard CHS is the translation mode that has been in...

Page 55: ...he Standard CHS method UNIX can support drives larger than 528 MB but does so in its own way OS 2 2 1 and OS 2 WARP can support LBA ECHS or Standard CHS methods Note that LBA support may require a switch setting on an OS 2 driver in order to operate in the mode OS 2 2 0 and Novel Netware can support either ECHS or Standard CHS methods but not LBA DOS and Windows can support LBA ECHS or Standard CH...

Page 56: ...ad the operating system in the sequence listed here The defaults are as follows First boot device CD ROM Second boot device diskette drive Third boot device hard disk Fourth boot device disabled System Cache The default for the System Cache field is Enabled This field controls both the primary and secondary caches Setting the system cache to Disabled will hurt performance This might be required ho...

Page 57: ...led Setup Prompt The Setup Prompt field allows you to disable the Press F1 Key To Enter Setup message displayed during POST It does not control access just the message This field can be either Enabled or Disabled The default is Enabled Hard Disk Pre Delay The Hard Disk Pre Delay field causes the BIOS to wait a specified time before accessing the first hard disk drive Setting a pre delay provides t...

Page 58: ...rd auto repeat function to start when a keyboard key is held down The delay times are as follows 250 msec default 500 msec 750 msec 1000 msec Typematic Rate The Typematic Rate Delay field controls the speed characters repeat when you hold down a keyboard key The higher the number is the faster the repeat Delay times are as follows 6 char sec default 8 char sec 10 char sec 12 char sec 15 char sec 2...

Page 59: ...Extended Memory This field cannot be entered it is an information field only Displays the amount of system memory above 1 MB BIOS Version This field cannot be entered it is an information field only that reports the BIOS identification string Advanced Menu Selecting Advanced from the menu bar on the Main Menu displays a menu with the following options Use the arrow keys to select an item from the ...

Page 60: ...an select it by pressing Enter The Peripheral Submenu appears for setting parameters that affect the IDE devices diskette drive serial ports and parallel port Peripheral Submenu The Peripheral Submenu lets you check or change the following peripheral parameters Peripheral Configuration Mode The Peripheral Configuration Mode fields control whether the onboard resources are manually or automatically...

Page 61: ... Auto Auto assigns the first free COM port The serial COM port and addresses are as follows When an option is selected for one serial port the selection is not available for the second port Disabled COM1 3F8h IRQ4 COM2 2F8h IRQ3 COM3 3E8h IRQ4 Auto default Serial Port 2 IR Mode The Serial Port 2 IR Mode field allows you to dedicate Serial Port 2 for Infra red applications This field can be either ...

Page 62: ... pressing Enter The Advanced Chipset Configuration appears Advanced Chipset Configuration Submenu The Advanced Chipset Configuration Submenu lets you check or change the following chipset parameters Base Memory Size ISA LFB Size ISA LFB Base Address Video Palette Snoop Latency Timer PCI Clocks Memory Error Detection Onboard Audio Banks 0 and 1 SIMM Detected Base Memory Size The Base Memory Size fi...

Page 63: ...B Size parameter Video Palette Snoop The Video Palette Snoop field enables card snoop also called RAMDAC shadowing write cycles to the ISA video card s palette registers This field can be either Enabled or Disabled the default is Disabled This should only be set to Enabled if all of the following conditions occur An ISA card connects to a PCI Graphics card via the VESA compatible feature connector...

Page 64: ...cannot be entered they are information fields only These fields display either Fast Page Mode EDO Mode or None installed depending upon what the BIOS detects Power Management Configuration When the cursor is placed in the Power Management Configuration field you can select it by pressing Enter The Power Management Submenu appears for setting parameters that affect the power saving features Power M...

Page 65: ...or is not under power management Standby minimal power reduction HSYNC signal not active Suspend significant power reduction VSYNC signal not active Sleep default maximum power reduction HSYNC and VSYNC not active Inactivity Timer Minutes The Inactivity Timer field controls the number of minutes in which the system will detect no user activity before going into low power mode Minutes range between...

Page 66: ...abled or Disabled The default is Enabled Plug and Play Configuration When the cursor is placed in the Plug and Play Configuration field you can select it by pressing Enter The Plug and Play Submenu appears for setting PCI ISA Plug and Play expansion board parameters Plug and Play Submenu The Plug and Play Submenu lets you check or change the Configuration Mode parameters Use the Configuration Mode...

Page 67: ...Size ISA Shared Memory Address and IRQ 5 9 10 11 Available display only if Configuration Mode is set to Use BIOS Setup rather than the Use PnP OS ISA Shared Memory Size The ISA Shared Memory Size field is used to set a block of system memory that will not be shadowed Shadowing is a technique that copies a block of memory from an address in the expansion board s ROM to the same address in the syste...

Page 68: ...ws C8000h default CC000h D0000h D4000h D8000h DC000h IRQ 5 9 10 11 Available Available interrupt requests IRQ between IRQ3 through IRQ15 will be displayed Interrupts consumed by onboard resources will not be visible NOTE All but one IRQ can be set to Used By ISA Card One must remain available for a PCI expansion board Event Logging Configuration When set to Enabled keeps track of system events Eve...

Page 69: ...owing appear Date of Last Occurrence DATE Time of Last Occurrence TIME Total Count of Events Errors COUNT Memory Bank with Errors BANK Security Menu There are two types of passwords available User Password and Administrative Password The user passwords can be used to access the Setup Utility the keyboard upon initial boot and the keyboard when used in conjunction with the Security Hot Key The Admi...

Page 70: ...rative Password is in effect and Setup is entered with the User Password only the following fields may be changed System Date System Time User Password Security Hot Key Unattended Start Power Management Hot Key NOTE You can enter the Setup program with either a User or Administrative password However more Setup choices are available with the Administrative password The Security Submenu lets you ch...

Page 71: ...ccess view only or full access Enter Password and Set Administrative Password Enable either or both the User or Administrative Passwords and a dialog box appears with the following prompts Passwords are not case sensitive To set a password type the password and press Enter Reenter the password and press Enter Enter new password Confirm new password If there is already a User or Administrative Pass...

Page 72: ...rs sleep mode through the Power Management Hot Key Unattended Start or the Suspend button while the Administrative and User passwords are set the computer can be returned from sleep mode only by entering the User password Entering the Administrative password moving the mouse or random keyboard input have no effect Exit Menu Selecting Exit from the menu bar displays the following exit options Click...

Page 73: ...ot affect any set passwords The program displays this message Load Setup Defaults Press Enter to Continue Press ESC to Abort To load the defaults shipped with the system press Enter Press Esc to return to the Exit submenu without affecting your changes Discard Changes To undo any changes you have made in the Setup menus since Setup was last saved select Discard Changes The program displays this me...

Page 74: ...pdates etc The BBS can also be accessed through the CompuServe online service Log onto the BBS as follows If you have access to a modem the NECCSD Bulletin Board Service BBS can be used to provide you with the latest information on hardware and software The BBS allows you to download files video drivers printer drivers BIOS updates etc for system enhancements and upgrades The BBS can also be acces...

Page 75: ...e File menu 11 At the File menu select F for a list of downloadable files Follow the prompts to select a file for downloading CAUTION Executable files automatically format the diskette when you download files from the BBS Formatting destroys any data on the diskette Before you download files from the BBS check that you do not have information on the diskette that you need After you complete downlo...

Page 76: ...ade at the beginning of this procedure to set the options See NECCSD Bulletin Board Service in the previous subsection for information about using the bulletin board available in the U S and Canada SCSISelect UTILITY Select the SCSISelect utility at boot up Press Ctrl A as soon as you see the SCSI utility information on the screen When the BIOS information appears you have gone past the window and...

Page 77: ... troubleshoot receive notice of system events transfer files to and from client workstations remotely reboot client workstations There are two main components of Client Manager PC health indicator and inventory PC Health Indicator PC Health Indicator consists of three parts Managing workstations PC Health meter PC health description Managing Workstations Client Manager sets up a connection to all ...

Page 78: ...orse and become a critical event A green light means everything is working fine with the system PC Health Description The description of PC health is determined by monitoring various system components for threshold levels Some of the components that are monitored are as follows drive space prediction of hard drive failure free virtual memory temperatures power supplies fans chassis opened GDI nonc...

Page 79: ...user information and create or restore file snapshots Using DMI As a part of the LANDesk Client Manager the Desktop Management Interface DMI is the standard interface used to manage system components on the computer Examples of system components are network interface cards printers and software applications System components provide a Management Information Format MIF file to be DMI compliant The ...

Page 80: ...nd low limits can be set and are displayed for temperature and power supply voltages Current readings are displayed for temperature power supply voltages and chassis state MagicEye interrupts can be detected when out of range condition occurs User prompts are displayed to alert the user to a potentially harmful condition NOTE To enable disable LANDesk features such as the chassis intrusion alert m...

Page 81: ...nd the video refresh rate The procedure required to change video drivers depends on whether you are using Windows 95 or Windows NT 4 0 Follow the instructions below depending on the operating system For information about the resolutions colors and refresh rates supported by the video drivers see Specifications in Section 1 Windows 95 1 From the Windows 95 desktop press the right mouse button and c...

Page 82: ...the monitor type The driver is set for a 75 Hz refresh rate If the monitor is capable of different refresh rates select the MGA Monitor icon on the screen to change the setting to the monitor type or to an equivalent monitor NOTE If the monitor is flickering or you change the monitor check that the Monitor type parameter is set correctly for the monitor Windows NT 4 0 1 From the Windows NT 4 0 des...

Page 83: ...lowing subsections contain information on these procedures selecting CD Restore options restoring individual files recovering the system Selecting CD Restore Options The following guidelines should help you decide which CD Restore procedures you should use Restore Individual Files This option lets you select the files and directories you want restored from the CD Restore compact disc Use this opti...

Page 84: ...ftware application program that you installed yourself The following sections describe each of these options If the preinstalled software becomes unusable see Recovery Options later in this section Restoring Individual Files Here s how to restore individual files to the hard disk 1 With system power on insert the CD Restore disc into the CD ROM reader 2 On the Windows 95 desktop double click My Co...

Page 85: ...dd selected files to list click this button to add the selected files to the list of files to be restored Clear all selections click this button to deselect the files listed 4 Repeat steps 1 through 3 to select files from other directories Continue until all the files you want restored are selected Checking Selected Files To continue the restoration process check the files to be restored as follow...

Page 86: ...nstalled software becomes unusable or you can t reboot from the hard disk you can still restore the system to its original shipping configuration System Recovery erases and resets the hard disk completely before reinstalling the files CAUTION If you are doing a Full System Recovery ALL files on the hard drive will be deleted and replaced by the factory installed files You will lose data need to re...

Page 87: ...emoved and that this process is irreversible At the Are you sure prompt click Yes to continue The system files are restored and the System Recovery Completed screen appears Remove the CD and restart the computer NOTE Information on restoring software drivers and Windows NT 4 0 applications may be found in the following subsections WINDOWS NT 4 0 APPLICATION CD INSTALLATION INSTRUCTIONS Use these i...

Page 88: ...ick Next and click Next again To bypass password protection click Skip The What s New In VirusScan NT window appears It provides access to the latest information about the VirusScan 8 Choose whether to bring up the What s New In VirusScan NT window Click Yes to bring up the window Close the window to continue with the installation Click No to bypass the window 9 Click Finish when the Installation ...

Page 89: ...o restart the computer Administrator Mode Load the administrative version of LANDesk Client Manager into a system with the Windows NT operating system using the following procedure 1 Insert the PowerMate Professional Series Windows NT Application CD into the CD ROM reader 2 From the Windows NT desktop double click the following icons in succession My Computer the icon for the CD ROM reader Landesk...

Page 90: ...stem Drivers for video and sound are also on the Driver CD Installation of these drivers is optional Matrox Mystique Video Drivers version 4 03 00 3170 for Windows 95 Matrox Mystique Video Drivers version 2 30 07 for Windows NT Yamaha Audio Drivers version 3 02i for Windows 95 Yamaha Audio Drivers version 3 03 for Windows NT Number Nine Imagine 128 Series 2 Video Card Drivers version 4 102 13 01 N...

Page 91: ...after the PIIX3 drivers are installed Driver Installation For the Windows 95 Operating System The following procedures describe how to load the drivers for the Windows 95 operating system NOTE Perform the steps in the Preparation section and install the PIIX3 IDE Drivers before installing the video or audio drivers Preparation Perform the following procedure before installing the Windows 95 operat...

Page 92: ...ve 1 Modify the system s config sys and autoexec bat files to add CD ROM drivers See the directions in the MS DOS documentation 2 Reboot the system PIIX3 IDE Drivers Load the PIIX3 IDE Drivers into a system with the Windows 95 operating system as follows NOTE Do not proceed until you have performed the procedures in Preparation and NEC 16X CD ROM Drivers above 1 If necessary reinsert the diskette ...

Page 93: ...ith Windows 95 as follows NOTE Perform the procedures in Preparation NEC 16X CD ROM Drivers and PIIX3 IDE Drivers before installing video drivers Do not install video drivers from Windows 95 while in Safe Mode 1 Insert the PowerMate Professional Series Driver CD into the CD ROM reader 2 From the Windows 95 desktop click Start on the taskbar point to Programs and click Windows Explorer 3 From the E...

Page 94: ...lick the Device Manager tab In the Device Manager display click Other Devices and highlight OPL3 SA2 Sound System 4 Click Properties The OPL3 SA2 Snd System Properties window appears 5 Click the Driver tab In the Driver display click Change Driver to bring up the Select Hardware Type window Click Sound video and game controllers 6 Click OK to display manufacturers and models in the Select Devices ...

Page 95: ...ows NT desktop click Start point to Programs and click Windows NT Explorer 2 In the Exploring menu click View point to Options and select Show all files Click OK PIIX3 IDE Drivers Load the PIIX3 IDE Drivers into a system with Windows NT as follows NOTE The system cannot play audio CDs or CD I formatted CDs after the PIIX3 drivers are installed 1 Insert the PowerMate Professional Series Driver CD i...

Page 96: ...lows 1 Insert the PowerMate Professional Series Driver CD into the CD ROM reader 2 From the Windows NT desktop click Start on the taskbar point to the Programs folder and click Windows NT Explorer 3 Select the CD ROM drive and double click the following folders in succession Winnt Video Matrox and NT4 0 4 Double click Setup The MGA PowerDesk and driver installation window appears Verify that the d...

Page 97: ...ck nt4 0 7 Click OK The Install Driver window reappears showing the drive and path selected in the previous step 8 Click OK In the Add Unlisted or Updated Driver window OPL3SA Sound System English should be highlighted 9 If a Driver Exists window appears click New NOTE Be sure to click New if a message indicates that the driver exists 10 The Install Drivers window appears Change the path field to ...

Page 98: ...ick Have Disk to bring up the Install From Disk window 6 Change the path in the text field to E Winnt Video Imagine NT4 0 where E represents the CD ROM reader Use the letter actually assigned to the CD ROM reader it may or may not be E 7 Click OK The Change Display window appears Select Number Nine Visual Technologies Imagine 128 II 8 Click OK The Third Party Drivers window appears 9 Click Yes The...

Page 99: ...tem options Turn off system power and unplug the power cable Turn off and disconnect all peripherals When handling boards or chips touch the system unit frame to discharge static Do not disassemble parts other than those specified in the procedure All screws are Phillips head unless otherwise specified Label any removed connectors Note where the connector goes and in what position it was installed...

Page 100: ...ays hold a chip or board by its edges Avoid touching the components on the board Take care when connecting or disconnecting cables A damaged cable can cause a short in the electrical circuit Misaligned connector pins can cause damage to system components at power on When installing a cable be sure to route the cable so it is not pinched by other components and it is out of the path of the system u...

Page 101: ...ere is still one more 3 1 2 inch slot available for a second hard disk drive The system also provides two accessible 5 1 4 inch 1 6 inch high device slots for optional storage devices A CD ROM reader is installed as standard equipment in the top slot See Data Storage Devices for information on installing optional devices External options Peripherals such as state of the art parallel printers and s...

Page 102: ...uter components Discharge static electricity by touching a grounded metal object before you remove the system unit cover 3 Loosen the three thumb screws on the rear of the system unit see Figure 3 1 If you have installed a padlock on the back of the system unlock the padlock and remove it Figure 3 1 Cover Screws 4 From the rear of the system grasp the handle and pull it back so that the cover clea...

Page 103: ...r CAUTION To prevent damage to system cables carefully tuck the cables out of the path of the cover 1 Position the cover on the side of the system unit about one inch back from the front panel Turn off and unplug the system unit 2 Insert the metal tabs on the top of the system unit cover into their slots on the chassis 3 Insert the metal tabs on the bottom of the cover into the slots on the chassi...

Page 104: ...ou slide the cover forward from the rear 5 Secure the cover by tightening the three thumb screws Lock the system with a padlock if you desire 6 Connect the monitor keyboard mouse and any other external options to the rear of the system unit 7 Plug in the power cable s ADDING INTERNAL OPTIONS This subsection provides instructions for installing the following options expansion boards SIMM upgrade pr...

Page 105: ...ion boards see Plug and Play Support in Section 1 Plug and Play expansion boards allow you to simply install the board in an expansion slot without changing the hardware settings There are no system resource conflicts to resolve Plug and Play automatically configures the board for the system Industry standard 8 or 16 bit ISA and 32 bit PCI expansion boards are supported in the system unit ISA expa...

Page 106: ...ndard 8 bit or 16 bit expansion boards The shared PCI ISA slot can be used either for a PCI or an ISA expansion board Figure 3 5 Expansion Slot Locations Expansion Board Installation 1 Remove the system unit cover see Removing the System Unit Cover in this section 2 Follow any preinstallation instructions that come with the expansion board such as setting switches or jumpers on the board 3 Remove ...

Page 107: ... removing the screw If the slot cover does fall into the unit remove it before replacing the cover 4 Hold the board by its edges and insert it into the expansion slot Align full size expansion boards with the guide rail at the front of the system unit Press the board firmly into the expansion slot connector You might have to gently rock the board from side to side to seat it into the connector ...

Page 108: ...n Expansion Board Removal 1 Remove the system unit cover see Removing the System Unit Cover in this section 2 Label and remove any cables connected to the expansion board 3 Remove the screw that secures the board to the support bracket see Expansion Board Installation in this section 4 Pull the board out of the connector You might have to gently rock the board from side to side to release it from ...

Page 109: ...n and checking is not supported NOTE The system ships with EDO SIMMs SIMM sockets must contain the same size SIMMs SIMM memory must be installed in pairs of the same memory type The factory installed SIMMs are installed in bank 1 sockets 3 and 4 Bank 0 sockets 1 and 2 is empty CAUTION To avoid corrosion between different metals only use tin plated SIMM sticks To determine the memory needed for the...

Page 110: ...ty Empty 48 MB 8 MB 8 MB 16 MB 16 MB 80 MB 8 MB 8 MB 32 MB 32 MB 32 MB 8 MB 8 MB 8 MB 8 MB 40 MB 16 MB 16 MB 4 MB 4 MB 48 MB 16 MB 16 MB 8 MB 8 MB 64 MB 16 MB 16 MB 16 MB 16 MB 96 MB 16 MB 16 MB 32 MB 32 MB 64 MB 32 MB 32 MB Empty Empty 72 MB 32 MB 32 MB 4 MB 4 MB 80 MB 32 MB 32 MB 8 MB 8 MB 96 MB 32 MB 32 MB 16 MB 16 MB 128 MB 32 MB 32 MB 32 MB 32 MB 128 MB 64 MB 64 MB Empty Empty 136 MB 64 MB 64...

Page 111: ...ps at the outer edges of the socket away from the SIMM see Figure 3 8 4 Push the SIMM away from the locking tabs and remove it from the socket Figure 3 8 Removing a SIMM SIMM Installation 1 Remove the system unit cover see Removing the System Unit Cover 2 Locate the correct SIMM sockets for the desired configuration see Figure 3 4 and Table 3 1 If you need to remove a currently installed SIMM see ...

Page 112: ...it cover see Replacing the System Unit Cover NOTE If you find a discrepancy in the amount of memory displayed at the Power On Self Test with the amount of memory that you installed check that you installed the SIMMs correctly Video Upgrade Some PowerMate Professional Series models contain a Matrox Mystique video board as standard equipment The Matrox Mystique video board comes with 2 MB of video m...

Page 113: ...tem s metal chassis 4 Align the connectors on the bottom of the upgrade module with the connectors on the video board see Figure 3 10 Press slowly and firmly until the module is seated Figure 3 10 Aligning the Video Module with the Socket 5 Replace the removed video board see Expansion Board Installation earlier in this section 6 Replace the system unit cover NOTE After upgrading the video memory ...

Page 114: ...n SCSI configurations one or two external IDE devices fifteen SCSI devices in SCSI configurations In the SCSI configuration the SCSI adapter board supports up to fifteen SCSI devices Other storage devices might require the installation of a compatible controller board Device Slots The system has six storage device slots see Figure 3 11 a 3 1 2 inch accessible device slot which contains the standar...

Page 115: ...Option Installation 3 17 Figure 3 11 Storage Device Slots You can install accessible devices such as a diskette drive tape drive or hard disk with a 5 1 4 inch form factor frame in the 5 1 4 inch slots ...

Page 116: ...ader is the master device on the secondary IDE connector SCSI device check the jumper settings on the device before you install it See the documentation that comes with the device for jumper setting information Each SCSI device must have a SCSI ID number set for the device The SCSI adapter board can have as many as fifteen devices connected to the board internal and external The last device on the...

Page 117: ...n the system does not require the replacement of the existing diskette drive signal cable Connect an optional diskette drive to the middle connector on the standard diskette drive signal cable The colored edge of the cable goes to pin 1 on the cable connector Align the red edge of the cable with pin 1 the notched end on the drive connector The following figure shows the standard three connector di...

Page 118: ... The following figure shows a typical three connector IDE signal cable If the IDE cable is not keyed with a connector tab align the colored edge of the cable with the pin 1 side of the drive connector Figure 3 14 IDE Cable Connectors SCSI Cable SCSI configurations come with a three connector SCSI interface cable attached to the installed SCSI host adapter The following figure shows a typical three...

Page 119: ...hipped with the system are already connected To connect an optional IDE or SCSI device proceed as follows If you are installing a second diskette drive see Cabling a Diskette Drive 1 Connect the appropriate connector on the IDE signal cable to the IDE connector on the IDE device Align the colored edge of the cable with the pin 1 side of the device connector NOTE For best performance connect the st...

Page 120: ...eader Cabling a Diskette Drive 1 Connect the appropriate connector on the diskette drive signal cable to the signal connector on the diskette drive see Figure 3 18 Align the colored edge of the cable with the pin 1 side of the device connector 2 Locate an available power connector coming from the power supply see System Power Cables 3 Connect the appropriate power cable to the power connector on t...

Page 121: ...anel and Side Panel 3 1 2 Inch Drive Installation Use the following procedure to install a hard disk drive 1 Remove the system unit cover see System Unit Cover Removal earlier in this section 2 Follow the preinstallation instructions that come with the device such as setting jumpers and switches 3 Remove and label any cables that interfere with installing the device 4 To install the internal hard ...

Page 122: ...3 24 Option Installation Remove the power supply as follows Locate the power supply as shown Figure 3 19 Locating the Power Supply Disconnect the power supply cables from the system board ...

Page 123: ...the screws attaching the power supply from the rear of the system Figure 3 20 Removing the Power Supply Screws Remove the power supply from the system 5 Align the holes in the hard disk drive with the holes at the bottom of the system ...

Page 124: ...nnect the drive cables 8 Replace the power supply and reattach the power supply cables to the system board 9 Replace the four screws Removing the Side Panel Remove the side panel only if you are installing a 5 1 4 inch device The side panel does not need to be removed if you are installing a 3 1 2 inch hard disk drive ...

Page 125: ... two screws from the top of the panel Figure 3 22 Removing Side Panel Screws Removing the Front Panel Remove the front panel only if you are installing a 5 1 4 inch device The front panel does not need to be removed if you are installing a 3 1 2 inch hard disk drive If you are installing a 3 1 2 inch hard disk drive see Installing the 3 1 2 Inch Drive 1 Remove the front panel by releasing the six ...

Page 126: ... front panel by pressing the tabs inside the front panel and pushing the blank panel out 4 Remove the slot cover from the selected slot on the chassis by unscrewing the screws on each side of the cover Store the slot cover in case you choose to reinstall it in the future Figure 3 24 Removing the Slot Cover 5 Install the device see the following section Installing the 5 1 4 Inch Device ...

Page 127: ...ails already attached See the documentation that comes with the device 4 Locate the device rails that ship with the system unit Attach the rails to the sides of the device with the four screws that come with the device see Figure 3 25 NOTE The device rails are labeled A and B and are not interchangeable If the rails prevent the device from aligning properly in the system reattach the rails on the ...

Page 128: ... side that come with the device Use the two screws you removed from the slot cover to secure the drive in place on the front of the system chassis Figure 3 26 Inserting the Device 8 Replace the system unit front panel and side panel see Replacing the Front and Side Panels 9 Replace the system unit cover see Replacing the System Unit Cover NOTE If you installed a 1 2 MB diskette drive remove the pr...

Page 129: ... front of the system unit 2 Evenly press the front panel into position until the tabs lock the panel in place Figure 3 27 Aligning the Front Panel 3 Replace the side panel and reinsert the screws to hold the side panel in place 4 Continue at step 8 of the Installing the 5 1 4 Inch Device procedure ADDING EXTERNAL OPTIONS The following subsections provide information about attaching peripherals to ...

Page 130: ...Connect the printer cable to the printer port on the rear of the system unit see Figure 3 28 3 Secure the cable with the screws provided 4 Connect the other end to the printer Figure 3 28 Connecting a Printer Cable Serial Devices NOTE Before connecting a serial device to the system be sure that you have set up the serial device correctly Follow the setup instructions that come with the option 1 Ma...

Page 131: ...e SCSI Devices Connect an external SCSI device to the back of the system unit as follows NOTE Before connecting a SCSI device to the system be sure the SCSI device is set up correctly including the SCSI ID Follow the setup instructions that come with the option 1 Make sure the power to the system unit and SCSI device are off 2 Connect one end of the SCSI cable to the SCSI port on the rear of the c...

Page 132: ...e SCSI device NOTE After powering on the system and SCSI device access the SCSISelect utility to set the SCSI ID and remove the termination on the SCSI adapter board see Section 2 for information on accessing SCSISelect Figure 3 30 Connecting a SCSI Cable ...

Page 133: ...customers In the U S call 1 800 632 4565 In Canada call 1 800 727 2787 To obtain option information literature dealer locations and sales leads Call 1 800 NEC INFO To open a service call or speak to a technician To send technical questions over email To fax technical questions to customer support In the U S call 1 800 632 4565 tech support neccsd com In the U S fax 1 508 635 4100 To log onto the N...

Page 134: ...ormation to you If you are new to FastFacts you should first order one of the following catalogs Each catalog lists the available documents and their document numbers Current catalogs include Catalog 1 NEC Graphics Products Catalog 2 NEC CD ROM Printers and Disk Drive Products Catalog 3 NECCSD Computer Products Catalog 5 NECCSD Factory Refurbished Product List Catalog 6 NECCSD Select Direct Pricin...

Page 135: ...eled After three tries FastFacts assumes that your line is busy and terminates any further processing of the order NECCSD Bulletin Board Service If you have access to a modem you can use the NECCSD Bulletin Board Service BBS to provide you with the latest information on hardware and software The BBS allows you to download files video drivers printer drivers BIOS updates etc for system enhancements...

Page 136: ...til the Main Menu is displayed 9 At the Main Menu select J to join a conference Select Conference 1 for the desktop conference 10 From the Main Menu press F and Enter for the File menu 11 At the File menu select F for a list of downloadable files Follow the prompts to select a file for downloading CAUTION Executable files automatically format your diskette when you download files from the BBS Form...

Page 137: ... telephone number and your fax number with the question You will receive a response to your questions within one business day Internet If you have a modem you can access NECCSD s Home Page on the Internet World Wide Web You can do this through a commercial online service or through your Internet account NECCSD s Home Page contains general information about NECCSD products You can also use the Inte...

Page 138: ...s possible about your system s problem For outside the U S please contact your local NECCSD sales provider MAINTENANCE This subsection contains general information for cleaning and checking the system keyboard and monitor The system keyboard and monitor require cleaning and checking at least once a year and more often if operating in a dusty environment No other scheduled maintenance or lubricatio...

Page 139: ...e assembly Disassembly of the keyboard is necessary only when cleaning the inside 2 Separate the two halves of the enclosure Clean the enclosure and keys with a damp cloth A small soft bristle brush may be used to clean between the keys Do not wet or dampen the keyboard s printed circuit board PCB If the PCB accidentally gets wet thoroughly dry it before reattaching the keyboard to the system unit...

Page 140: ...o the mouse ball cover 8 Fit the ball cover back into the mouse and turn the cover counterclockwise until it locks in place TROUBLESHOOTING This subsection provides information that helps isolate and repair system malfunctions at the field level Step by step instructions for diagnosing and solving system hardware problems are provided If disassembly is required see Section 5 See Appendix A for con...

Page 141: ...ive Power off the system and check all connections Floppy Disk Controller Failure The BIOS cannot communicate with the diskette drive controller Power off the system and check all connections Floppy Drive A Failure The BIOS cannot access the diskette drive A Power off the system and check all connections Floppy Drive B Failure The BIOS cannot access the diskette drive B Power off the system and ch...

Page 142: ...Disk Controller Resource Conflict The diskette drive controller has requested a resource that is already in use NVRAM Checksum Error NVRAM Cleared The ESCD data was reinitialized because of an NVRAM checksum error Try rerunning the ICU NVRAM Cleared By Jumper The Clear CMOS jumper has been moved to the Clear position and CMOS RAM has been cleared NVRAM Data Invalid NVRAM Cleared Invalid entry in t...

Page 143: ...t 1 has requested a resource that is already in use Serial Port 2 Resource Conflict Serial port 2 has requested a resource that is already in use Static Device Resource Conflict A non Plug and Play ISA card has requested a resource that is already in use System Board Device Resource Conflict A non Plug and Play ISA card has requested a resource that is already in use Diagnosing and Solving Problem...

Page 144: ... 5 and 12 power supply voltages see Appendix A Connector Pin Assignments Measure voltages with the system board installed 5 Replace power supply 6 Replace system board Power supply malfunction Any one or more of the following conditions could occur 1 Perform steps 1 through 4 listed in this table under No Power Front panel lamps out diskette and or hard drives do not spin monitor blank interface p...

Page 145: ...rs 2 Replace the CMOS battery if the date and time must be set each time the computer is powered on Computer halts during loading sequence 1 Power the computer off Check for proper jumper settings see Section 2 then power on the computer 2 Check condition of selected bootload device diskette or hard disk for bad boot track or incorrect OS files 3 Try booting OS from diskette or recopy OS files ont...

Page 146: ... Replace as necessary 5 Replace system board or hard disk controller PCB if the system board controller is not used Memory malfunction Total memory is not recognized 1 Reseat SIMMs 2 Systematically swap SIMMs 3 Check to see if the SIMM configuration is valid see Section 3 4 Replace SIMMs 5 Replace system board Sound malfunction No output from both the 8 bit and 16 bit digitized sounds 1 Check inte...

Page 147: ...monitor are not near motors or electric fields Blank display 1 Press any key or move mouse to ensure power management has not blanked the display 2 Check that the VGA connector is attached to the video board at the rear of the system 3 Check that the monitor power ON OFF switch is ON 4 Check cable connections between the AC power supply and monitor 5 Adjust brightness and contrast controls on the ...

Page 148: ...em board No sound from CDs 1 Check that speaker power is on and volume is adjusted 2 Check audio software settings 3 Check CD audio cable Replace as necessary 4 Replace CD ROM reader 5 Replace system board Communication Error No data or corrupted data when communicating 1 Check cable connections between system board and device 2 Check that the interface port is selected 3 Test or replace the devic...

Page 149: ...mory failure in the 64 KB of memory or timer 1 on the system board is not functioning Processor Error 5 The CPU on the system board generated an error 8042 Gate A20 Failure 6 The keyboard controller 8042 may be bad The BIOS cannot switch to protect mode Processor Exception Interrupt Error 7 The CPU generated an exception interrupt Display Memory Read Write Error 8 The system s video adapter is eit...

Page 150: ...t Location 4 Carefully lift the battery from the socket tabs and out of the socket Figure 4 3 Battery Removal 5 With the positive side facing up press the new battery into the socket 6 Replace the system unit cover 7 Connect external peripherals and power cables 8 Run Setup to reconfigure the system parameters see Section 2 ...

Page 151: ...er listed in Table 5 1 To reassemble follow the table and procedures in reverse order Individual removal procedures do not require the total disassembly of the computer Each of the following subsections lists the parts that must be removed before beginning the removal procedure Table 5 1 PowerMate Professional Series System Unit Disassembly Sequence Sequence Part See Page 1 System unit cover 5 2 2...

Page 152: ... chips ground yourself to release static electricity System Unit Cover Removal Remove the system unit cover as follows WARNING Before removing the system unit cover turn off the power and unplug the system power cable Power is removed only when the power cable is unplugged 1 Turn off and unplug the system unit 2 Disconnect the keyboard mouse monitor and any other devices such as a printer connecte...

Page 153: ...over Screws 4 From the rear of the system grasp the handle and pull it back so that the cover clears the padlock slot see Figure 5 2 Figure 5 2 Releasing the System Unit Cover 5 Pull the cover up and free it from the chassis ...

Page 154: ...l 2 Remove the two screws from the top of the panel see Figure 5 3 Figure 5 3 Removing Side Panel Screws 3 Lift the side panel away from the system unit Expansion Board Removal Remove any installed expansion board s per the following steps 1 Remove the system unit cover see System Unit Cover Removal earlier in this section 2 If you have any cables connected to the board that you need to remove lab...

Page 155: ...ide to release it from its connector Figure 5 4 Expansion Board Removal SIMM Removal Remove any optional SIMM sticks from the system board as follows CAUTION Reduce static discharge by touching the system s metal chassis 1 Remove the system unit cover as previously described see System Unit Cover Removal ...

Page 156: ...s 3 Press the metal clips at the outer edges of the socket away from the SIMM see Figure 5 6 4 Push the SIMM away from the locking tabs and remove it from the socket Repeat steps 3 and 4 for each SIMM being removed NOTE For information on installing SIMM sticks see Section 3 Options Figure 5 6 Removing a SIMM ...

Page 157: ... 5 Figure 5 7 Removing the Front Panel 4 Slide the front panel cables through the hole in the chassis Blank Panel and Metal Cover Plate Removal Remove the blank panels and the metal cover plates from the chassis as follows 1 Remove the front panel as previously described see Front Panel Removal 2 Remove the blank panel from the selected slot in the front panel by pressing the tabs inside the front...

Page 158: ...te drive as follows 1 Remove the system unit cover as previously described see System Unit Cover Removal 2 Unplug the diskette drive power cable and signal cable from the diskette drive see Figure 5 9 Figure 5 9 3 1 2 Inch Diskette Drive Cables 3 Remove the four diskette drive screws two to a side from the 3 1 2 inch diskette drive bracket see Figure 5 10 and Figure 5 11 ...

Page 159: ...ive out of the system chassis see Figure 5 11 Figure 5 11 Diskette Drive Removal NOTE When reinstalling the diskette drive note that all power cables are keyed to fit only in the correct position The red edge of the diskette drive signal cable is positioned as shown in Figure 5 9 ...

Page 160: ...em unit cover as previously described see System Unit Cover Removal 2 Unplug the hard disk drive power and signal cables from the hard disk drive see Figure 5 12 NOTE When reinstalling the drives note that all power cables are keyed to fit only in the correct position Figure 5 12 3 1 2 Inch Hard Disk Drive Cables ...

Page 161: ...reader or other device from the 5 1 4 inch device cage as follows 1 Remove the system unit cover side panel and front panel as previously described NOTE The 5 1 4 inch devices are installed with drive rails 2 Disconnect the device signal and power cables from the inside of the system unit If removing a CD ROM reader also disconnect the audio cable 3 Remove the 5 1 4 inch device by releasing the gu...

Page 162: ...is Remove the two screws securing the drive to the front of the system chassis see Figure 5 14 Slide the device out of the slot Figure 5 14 Removing the Device 5 Remove the rails from the sides of the device by removing the four screws shown in Figure 5 15 Figure 5 15 Removing the Device Rails ...

Page 163: ...y tie wraps that may be securing the power cables to the system unit chassis or drive brackets 5 Remove the four screws securing the power supply to the system unit chassis see Figure 5 16 Figure 5 16 Power Supply Screws 6 Remove the power supply from the side of the system unit chassis NOTE When replacing the power supply in 266 MHz PowerMate Professional Series models remove the black plastic du...

Page 164: ...m the power supply slots 2 Remove the two support tabs from the slots on the power supply and lift off the ducting To install the ducting reverse the removal procedure 1 Insert the two supporting tabs in the power supply slots 2 Secure the ducting to the power supply by snapping the mounting tabs in place Figure 5 17 Power Supply Ducting 266 MHz Models ...

Page 165: ... cover expansion slot boards SIMMs 2 Remove and label all cables connected to the system board Appendix A provides the connector identifiers and pin assignments for each connector 3 Remove the nine screws that hold the system board to the system unit chassis Remove the system board from the system unit see Figure 5 18 Figure 5 18 System Board Removal ...

Page 166: ...tem Unit Cover Removal 2 Remove the power supply as previously described see Power Supply Removal 3 Position the system unit on its side 4 Remove the heatsink support top bar from the support pins on the system board see Figure 5 19 5 Press in on the CPU module clips see Figure 5 19 6 Carefully slide the processor subsystem up and out of the retention mechanism Figure 5 19 Processor Subsystem Remo...

Page 167: ...must call 1 800 632 4565 for parts Users in Canada must call 1 800 727 2787 for parts To order options in the U S call the NECCSD sales office at 1 888 306 4636 Table 5 2 PowerMate Professional Series Field Replaceable Parts List Item Description Part Number 1 AC Power Cable 808 857649 101A 2 Chassis Intrusion Switch and Cable Assembly 158 052263 000 2a Plastic Chassis Intrusion Switch Housing 158...

Page 168: ...158 031073 000 18 Side Cover 158 052127 002 19 Adaptec SCSI Host Adapter 158 052132 000A 20 Matrox Mystique video board with 2 MB video RAM 158 052254 000A 21 Number Nine Imagine 128 Series 2 video board with 4 MB video RAM 158 052264 000A 22 Top Cover 158 052127 013 23a 8 Watt Speaker with Cables and Adapter 158 050980 000 23b 8 Watt Speaker Adapter 158 056391 000 24 IDE Hard Drive Signal Cable 3...

Page 169: ... 158 056597 000 31 Coin cell Battery 158 060436 000 32 System Board with Audio 158 056546 000 33a 4 35 GB SCSI Ultra Wide HDD ST3433371 158 050395 362 33b 3 2 GB IDE Hard Disk Quantum Stratus 158 050395 386 34 NEC 16X max CD ROM Reader CDR 1600A BR 35 3 1 2 inch 1 44 MB Floppy Drive w o Bezel 158 056414 000 36 Speaker with Cable 158 050865 008 Rail Kit 158 050893 000 Rear I O Ground Spring Multime...

Page 170: ... 5 20 PowerMate Professional Series Illustrated Parts Breakdown ____________ This data was prepared May 1997 For an up to date listing of spare parts please call FastFacts 800 366 0476 and order document number 42181764 ...

Page 171: ...SIMM kits have tin edge connectors Table 5 4 lists PowerMate Professional Series documentation and packaging Table 5 4 PowerMate Professional Series Documentation and Packaging Description Part Number PowerMate Professional Series User s Guide 819 181711 000 PowerMate Professional Series Service and Reference Manual 819 181764 000 Shipping Carton Multimedia 158 040619 000 ____________ This data wa...

Page 172: ...nnectors A 5 Power Supply Connector A 6 Chassis Intrusion Connector A 7 Diskette Drive Connector A 7 IDE Interface Connectors A 9 Hard Disk LED Connector A 10 Power LED Connector A 11 Reset Button Connector A 11 Infrared IRDA Connector A 12 Sleep Connector A 12 Power On Connector A 13 ISA Expansion Board Connectors A 13 PCI Expansion Board Connectors A 15 SIMM Connectors A 16 I O POWER SUPPLY AND ...

Page 173: ...m Board Chassis Intrusion Power and I O Connector Locations Parallel Interface Connector The following figure shows the parallel interface connector on the system board Table A 2 provides the pin assignments Figure A 2 Parallel Interface Connector ...

Page 174: ... Bit 2 17 SLCT IN 5 Data Bit 3 18 Ground 6 Data Bit 4 19 Ground 7 Data Bit 5 20 Ground 8 Data Bit 6 21 Ground 9 Data Bit 7 22 Ground 10 ACK 23 Ground 11 BUSY 24 Ground 12 ERROR 25 Ground 13 SLCT Serial Interface Connectors The following figure shows the serial interface connector s on the system board Table A 3 provides the pin assignments Figure A 3 Serial Interface Connectors ...

Page 175: ...d and mouse connectors on the system board The keyboard and mouse are PS 2 style connectors and can be plugged into either connector The system unit detects their presence at power on Table A 4 provides the pin assignments Figure A 4 PS 2 Style Keyboard and Mouse Interface Connectors Table A 4 Keyboard and Mouse Pin Assignments Pin Signal Name 1 Data 2 No connection 3 Ground 4 5 V fused 5 Clock 6 ...

Page 176: ...io MIDI Connectors Tables A 6 through A 9 provide pin assignments for the audio microphone in line in and line out and MIDI connectors Table A 6 Microphone In Pin Assignments Pin Signal Name Sleeve Ground Tip Mono In Table A 7 Line In Pin Assignments Pin Signal Name Sleeve Ground Tip Audio Left In Ring Audio Right In Table A 8 Line Out Pin Assignments Pin Signal Name Sleeve Ground Tip Audio Left O...

Page 177: ...R 14 JSBUT3 7 JSBUT1 15 MIDI INR 8 5V fused Power Supply Connector Table A 10 provides power supply connector pin assignments Table A 10 Power Connector Pin Assignments Pin Signal Name Pin Signal Name 1 3 3Vdc 11 3 3Vdc 2 3 3Vdc 12 12Vdc 3 Ground 13 Ground 4 5Vdc 14 PW_ON 5 Ground 15 Ground 6 5Vdc 16 Ground 7 Ground 17 Ground 8 Power Good 18 5Vdc 9 Standby Voltage for RTC 19 5Vdc 10 12Vdc 20 5Vdc ...

Page 178: ...ion connector Table A 11 Chassis Intrusion Pin Assignments Pin Signal Name 1 Ground 2 CHS_SEC STORAGE DEVICE CONNECTORS The following figure shows the connectors on the system board for the diskette drive and IDE hard disks For more information see the following subsections Figure A 5 Storage Device Connector Locations ...

Page 179: ...e 1 Ground 2 DENSEL 3 Ground 4 Reserved 5 Key 6 FDEDIN 7 Ground 8 Index 9 Ground 10 Motor Enable A 11 Ground 12 Drive Select B 13 Ground 14 Drive Select A 15 Ground 16 Motor Enable B 17 MSEN1 18 DIR 19 Ground 20 STEP 21 Ground 22 Write Data 23 Ground 24 Write Enable 25 Ground 26 Track 00 27 MSEN0 28 Write Protect 29 Ground 30 Read Data 31 Ground 32 Side 1 Select 33 Ground 34 Diskette Change Active...

Page 180: ...ta 6 6 Host Data 9 7 Host Data 5 8 Host Data 10 9 Host Data 4 10 Host Data 11 11 Host Data 3 12 Host Data 12 13 Host Data 2 14 Host Data 13 15 Host Data 1 16 Host Data 14 17 Host Data 0 18 Host Data 15 19 Ground 20 Key 21 DRQ0 DRQ1 22 Ground 23 I O Write 24 Ground 25 I O Read 26 Ground 27 IOCHRDY 28 P_ALE S_ALE 29 DDACK0 DDACK1 30 Ground 31 IRQ14 1RQ15 32 Vcc Pull up 33 Addr 1 34 No Connection 35 ...

Page 181: ...wing subsections Figure A 6 LED Connectors Hard Drive LED Connector The following figure shows the hard disk LED connector on the system board Table A 14 provides the pin assignments Figure A 7 Hard Disk LED Connector Table A 14 Hard Disk LED Pin Assignments Pin Signal Name 1 5V white 2 HD ACTIVE 3 Key 4 5V 1 4 Speaker HDLED Infrared Reset Pwr LED Sleep Power On ...

Page 182: ...Pin Assignments Pin Signal Name 1 LED_PWR green 2 Key 3 Ground blue Reset Button Connector The following figure shows the reset button connector on the system board Table A 16 provides the pin assignments Figure A 9 Reset Button Connector Table A 16 Reset Pin Assignments Pin Signal Name 1 RESET 2 Ground 1 3 Speaker HDLED Infrared Reset Pwr LED Sleep Power On 1 2 Speaker HDLED Infrared Reset Pwr LE...

Page 183: ...rared Pin Assignments Pin Signal Name 1 IRTX 2 Ground 3 IRRX 4 Key 5 5 V Sleep Connector The following figure shows the sleep connector on the system board Table A 18 provides the pin assignments Figure A 11 Sleep Connector Table A 18 Sleep Pin Assignments Pin Signal Name 1 Sleep 2 Sleep_PU pullup 1 5 Speaker HDLED Infrared Reset Pwr LED Sleep Power On 1 2 Speaker HDLED Infrared Reset Pwr LED Slee...

Page 184: ...19 Power On Pin Assignments Pin Signal Name 1 SW_ON 2 Ground ISA PCI AND SIMM CONNECTORS Figure A 13 shows the location of the ISA PCI and SIMM connectors on the system board For more information see the following subsections Figure A 13 PCI ISA and SIMM Connector Locations ISA Pin Assignments Table A 20 provides ISA connector pin assignments 1 2 Speaker HDLED Infrared Reset Pwr LED Sleep Power On...

Page 185: ... C2 LA23 B10 GND A10 IOCHRDY D3 IRQ10 C3 LA22 B11 SMEMW A11 AEN D4 IRQ11 C4 LA21 B12 SMEMR A12 SA19 D5 IRQ12 C5 LA20 B13 IOW A13 SA18 D6 IRQ15 C6 LA19 B14 IOR A14 SA17 D7 IRQ14 C7 LA18 B15 DACK3 A15 SA16 D8 DACK0 C8 LA17 B16 DRQ3 A16 SA15 D9 DRQ0 C9 MEMR B17 DACK1 A17 SA14 D10 DACK5 C10 MEMW B18 DRQ1 A18 SA13 D11 DRQ5 C11 SD8 B19 REFRESH A19 SA12 D12 DACK6 C12 SD9 B20 SYSCLK A20 SA11 D13 DRQ6 C13 ...

Page 186: ...OCK A9 Reserved B9 No Connect A40 SDONE B40 PERR A10 Vcc B10 Reserved A41 SBO B41 3 3 V A11 Reserved B11 No Connect A42 GND B42 SERR A12 GND B12 GND A43 PAR B43 3 3 V A13 GND B13 GND A44 AD15 B44 CBE1 A14 Reserved B14 Reserved A45 3 3 V B45 AD14 A15 SPCIRST B15 GND A46 AD13 B46 GND A16 Vcc B16 PCLKE A47 AD11 B47 AD12 A17 AGNT B17 GND A48 GND B48 AD10 A18 GND B18 REQA A49 AD9 B49 GND A19 Reserved B...

Page 187: ... provides the SIMM socket pin assignments Table A 22 SIMM Socket Pin Assignments Pin Signal Pin Signal Pin Signal 1 GND 25 D22 49 D8 2 D0 26 D7 50 D24 3 D16 27 D23 51 D9 4 D1 28 A7 52 D25 5 D17 29 N C 53 D10 6 D2 30 5V 54 D26 7 D18 31 A8 55 D11 8 D3 32 A9 56 D27 9 D19 33 N C 57 D12 10 5V 34 RAS2 58 D28 11 N C 35 MP2 59 5V 12 A0 36 MP0 60 D29 13 A1 37 MP1 61 D13 14 A2 38 MP3 62 D30 15 A3 39 GND 63 ...

Page 188: ...or Pin Assignments A 17 Table A 22 SIMM Socket Pin Assignments Pin Signal Pin Signal Pin Signal 20 D4 44 RAS0 68 PD1 N C 21 D20 45 N C 69 PD2 N C 22 D5 46 N C 70 PD3 N C 23 D21 47 WE 71 N C 24 D6 48 N C 72 GND ...

Page 189: ...CMOS values and restoring the default settings NOTE The clear CMOS jumper is intended to be used only if the BIOS has been corrupted during a BIOS upgrade A description of how to use the jumper is found later in this section under BIOS Recovery The system board in the computer contains a 24 pin block of configuration jumpers in a 2 x 12 array CAUTION Jumpers are set correctly at the factory for th...

Page 190: ...m board see Figure B 1 You may have to remove any installed expansion boards to access the jumpers see Expansion Board Removal in Section 3 4 Change the jumper setting by lifting the plastic block and placing it on the appropriate pins as shown in the following figures NECCSD recommends using needle nose pliers to move a jumper 5 Reinstall any removed expansion boards see Expansion Board Installat...

Page 191: ...System Board Settings B 3 System Board Jumper Locations The following figure shows jumper locations on the system board Figure B 1 Locating System Configuration Jumpers ...

Page 192: ...very A 5 6 Normal operation default 4 5 Recover BIOS Jumper also sets the PCI and ISA bus frequencies Changing System Board Jumper Settings The following subsections describe how to verify or change system board jumper settings Processor Bus Speed Jumpers The system board must be configured for the frequency of the installed processor and the corresponding host bus PCI bus and ISA bus frequencies ...

Page 193: ...igure If necessary change the jumper setting by lifting the plastic block and placing it on the appropriate pins NECCSD recommends using needle nose pliers to move a jumper Figure B 2 Processor Settings 6 Reinstall any removed expansion boards see Removing Expansion Boards in Section 3 7 Replace the system unit cover see Replacing the System Unit Cover in Section 3 8 Power on the system Processor ...

Page 194: ...the previous subsection 4 You may have to remove any installed expansion boards to access the jumpers see Removing Expansion Boards in Section 3 5 Remove the jumper block from pins 5 6 and set it on pins 4 5 BIOS Recovery Normal Operation C default Recovery Mode C 1 2 3 4 5 6 Jumpers 1 2 3 4 5 6 Figure B 3 BIOS Recovery Jumper 6 Replace the system unit cover see Replacing the System Unit Cover in ...

Page 195: ...ls WARNING The system power must be off before removing the cover and changing a jumper setting 2 Remove the system unit cover see Removing the System Unit Cover in Section 3 3 Locate the CMOS Clear jumper on the system board see System Board Jumper Locations in the previous subsection The default setting for this jumper is pins 5 6 keep CMOS settings You may have to remove any installed expansion...

Page 196: ...3 Run Setup see Chapter 2 Denying Access to CMOS Setup In special cases you may want to deny the user access to CMOS setup In this case you must change the jumper from its default position Use the following procedure to change the jumper setting 1 Power off the system and unplug any peripherals WARNING The system power must be off before removing the cover and changing a jumper setting 2 Remove th...

Page 197: ... and monitor 8 Power on the system The system displays a system configuration error message 9 Power off unplug the system and monitor and remove the cover 10 Remove the jumper block from pins 4 5 and replace it on pins 5 6 11 If you removed any expansion boards replace them see Replacing Expansion Boards in Section 3 12 Replace the system unit cover Reconnect the system power cables and peripheral...

Page 198: ...ave to remove any installed expansion boards to access the jumpers see Removing Expansion Boards in Section 3 4 Remove the jumper block from pins 2 3 and set it on pins 1 2 Password Clear Password Enabled D default Password Clear Disabled D Jumpers 1 2 3 4 5 6 1 2 3 4 5 6 Figure B 6 Clear Password Jumper 5 Replace the system unit cover see Replacing the System Unit Cover in Section 3 6 Connect sys...

Page 199: ...System Board Settings B 11 11 Replace the system unit cover 12 Power on the system 13 Run Setup to set a new password see Section 2 ...

Page 200: ...cted by the system and the remaining drive parameters are automatically set by the system See Section 2 Setup and Operation for information on auto setup using the Autotype Fixed Disk parameter HARD DISK DRIVE SPECIFICATIONS Table C 1 provides specifications for the 3 inch Quantum hard disk Table C 2 provides specifications for the 4 35 GB Seagate SCSI hard disk Hard disk jumper settings are descr...

Page 201: ...cal 12 0 ms maximum 2 0 ms typical Average write 11 ms typical 13 0 ms maximum Full stroke 20 0 ms typical 24 0 ms maximum Data transfer rates Disk to read buffer 76 0 MB sec mimimum 132 MB sec maximum Read buffer to IDE bus PIO mode with IORDY 16 7 MB sec maximum Read buffer to IDE bus Ultra ATA mode 33 MB sec maximum Buffer size 128 KB Reliability Seek error rate Unrecoverable error rate Error c...

Page 202: ...guration Number of disks 5 Read write heads 10 Servo type Embedded Cylinders 5 288 Bytes per sector typical 512 Recording method RLL 0 4 4 Reliability and data integrity MTBF Recoverable read errors per bits read Nonrecoverable read errors per bits read Seek errors per seek 1 000 000 power on hours 1 per 10 10 1 per 10 14 1 per 10 7 Power requirements 1 3 lb 610 grams 12 VDC 5 5 VDC 5 Power idle 0...

Page 203: ...C 4 Hard Disk Drive Specifications ...

Page 204: ...r The drive unit can operate in 16X MPSS Maximum Performance Spinning System speed mode for data tracks with a sustained mode 1 data transfer rate of 2400 Kbs per second outside track For data tracks the drive can operate in sixteen times 16X speed for outside tracks and twelves times 12X for inside tracks CD audio tracks can only be played through the audio channel in normal speed X1 The default ...

Page 205: ...sixteen speed CD ROM reader provides the following connectors and jumpers see Figure D 1 Analog audio line output connector 4 pin male connector that connects the reader to the system s sound system via an audio cable Digital audio line output connector 2 pin male connector Configuration jumpers enable or disable the cable select feature slave device configuration or master device configuration Th...

Page 206: ...ry use only The jumper block immediately adjacent to the IDE connector jumper B sets the following functions using pin 1 pin 3 as read from left to right CSEL SL and MA see Table D 3 The following is a summary of the jumper settings CSEL cable select enables disables the host interface cable select configuration feature Factory set at disabled pin not jumpered SL slave enables disables the slave f...

Page 207: ...OM Reader Specifications and Jumper Settings D 4 Table D 3 Jumper B Settings Pin Setting Signal 1 Disabled unshorted CSEL cable select 2 Disabled unshorted SL slave 3 Enabled shorted Master default setting ...

Page 208: ...ters 2 28 Changing video drivers 2 39 Chassis 1 3 Checking hard disk drive parameters 2 12 CMOS battery replacement 4 17 CMOS jumper B 7 Configuration jumpers B 4 Configuring Plug and Play 2 24 Configuring Power Management 2 22 Connections 2 1 monitor 2 3 printer 3 32 rear 2 2 SCSI 3 33 serial 3 32 speakers 2 3 Connectors A 1 audio A 5 chassis intrusion A 7 diskette drive A 8 hard disk LED A 10 ID...

Page 209: ...installation 2 49 Windows NT 4 0 operating system installation 2 53 Drivers changing video 2 39 video 2 38 Drives 3 3 options 3 16 support 3 16 E E mail support 4 5 Error messages 4 8 Exiting setup 2 30 Expansion board installation 3 8 removal 3 10 5 4 Expansion slots 1 4 3 8 External options 3 3 F FastFacts service 4 2 Fax support 4 5 Flash utility 2 31 Flashing the BIOS 2 34 Front panel removal ...

Page 210: ...ard cleaning 4 7 mouse cleaning 4 7 system cleaning 4 6 Managing workstations 2 35 Memory 1 8 1 10 3 3 checking 3 11 installation 3 13 part numbers 5 19 path 3 12 removal 3 13 5 5 Memory map 1 8 Menus Advanced 2 17 Main 2 10 Monitor selection 2 40 Monitoring PC health 2 36 Monitors 3 2 Mouse 1 22 Mouse cleaning 4 7 Mouse connector A 4 N NEC s FastFacts 4 2 NEC s MagicEye technology 2 38 NECCSD bul...

Page 211: ... connectors A 3 Serial device installation 3 32 Serial interface 1 14 specifications 1 14 Serial port 3 32 Setting passwords 2 27 Setting system date time 2 11 Setting user and administrative passwords 2 29 Setup 2 1 Setup and operation 2 1 Applications CD 2 45 CD Restore 2 40 Driver CD 2 50 Flash utility 2 31 LANDesk Client Manager 2 35 SCSISelect utility 2 34 Setup utility 2 7 starting up 2 7 sy...

Page 212: ... 3 3 5 2 replacement 3 5 T Technical support 4 6 Troubleshooting 4 8 beep codes 4 17 error messages 4 8 problems and solutions 4 11 Typematic rate delay 2 16 U Universal Serial Bus 1 15 Unpacking 2 1 Using DMI 2 37 Using the SCSISelect utility 2 34 Utilities Flash 2 33 SCSISelect 2 36 Setup 2 7 V Video board 1 15 playback 1 17 support interface 1 16 upgrade 3 14 Voltage select switch 2 1 ...

Page 213: ...ever there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation be...

Page 214: ...ou d un type recommandé par le constructeur Mettre au rébut les batteries usagées conformément aux instructions du fabricant BATTERY DISPOSAL Do not place used batteries in your regular trash The nickel cadmium or nickel metal hydride batteries must be collected recycled or disposed of in an environmentally approved manner The incineration landfilling or mixing of batteries with the municipal soli...

Search results

Summary of Contents for MT-2550-24874C

Reviews:

Related manuals for MT-2550-24874C

Brands by name

Popular brands

NEC MT-2550-24874C, Service Manual

Search results

Summary of Contents for MT-2550-24874C

Reviews:

Related manuals for MT-2550-24874C

Brands by name

Popular brands