NEC Express5800/120Ri-2, User Manual

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Troubleshooting 8-15
The keyboard or mouse fails to operate:
T
Is the cable properly connected?
→
You must use the provided keyboard/mouse branch cable (Y cable) for this server.
Make sure that the provided cable is connected to the correct connector on the rear
of the server.
→
The keyboard or mouse does not operate if it is connected when the server is
powered (not applicable to USB devices). Power of the server first and connect it
properly.
T
Is BIOS configuration correct?
→
The keyboard and mouse may be disabled with the BIOS SETUP utility of the
server. Check the settings with the BIOS SETUP utility.
<Menus to check: [Advanced] - [Numlock]>
T
Are the server drivers installed?
→
Refer to the manual that comes with your OS to check that the keyboard and
mouse drivers are installed. (These drivers are installed along with the OS.)
Some OS's allow you to change the keyboard and mouse settings. Refer to manual
that comes with your OS to check that the keyboard and mouse settings are
correct.
Fail to access to the disc:
T
Is the disc properly set in the DVD-ROM drive tray?
→ The tray is provided with a holder to secure the disc. Make sure that the disc is
placed properly in the holder.
T
Is the disc applicable to the server?
→
The disc for Macintosh is not available for use.
T
Is the CD/FDD bay installed correctly?
→
Reinstall the CD/FDD bay (see Chapter 9).
Inserted the correct disc but the message like the following is displayed:
The CD-ROM is not inserted or the wrong CD-ROM is inserted.
Please insert the correct CD-ROM.
OK
T
Is the data side of the disc dirty or injured?
→ Take the disc out of the DVD-ROM drive, confirm that it is not dirty or injured,
reset and click [OK].