Contents v
Installing a RAID Controller Board .........................................................................................4-19
Hard Disk Drives......................................................................................................................4-19
Installing or Swapping a Hard Disk Drive in a Hot-swap Bay ......................................4-20
Installing or Swapping a Hard Disk Drive.....................................................................4-21
Removable Media Devices.......................................................................................................4-24
Installing a 5.25-Inch Media Device..............................................................................4-25
Removing a 5.25-Inch Device .......................................................................................4-30
Installing the Redundant Power Supply ...................................................................................4-32
5 Problem Solving
Problem Solving .........................................................................................................................5-2
Static Precautions .......................................................................................................................5-2
Troubleshooting Checklists........................................................................................................5-3
Initial System Startup.......................................................................................................5-3
Running New Application Software ................................................................................5-4
After System Has Been Running Correctly .....................................................................5-5
Diagnostic Testing......................................................................................................................5-6
Error Checking.................................................................................................................5-6
Troubleshooting Guide ....................................................................................................5-6
Preparing the System for Diagnostic Testing ..................................................... 5-6
Monitoring POST ............................................................................................... 5-7
Verifying Proper Operation of Key System Indicators ...................................... 5-8
Confirming Loading of the Operating System ................................................... 5-8
Specific Problems and Corrective Actions.................................................................................5-9
Power LED Does Not Light.............................................................................................5-9
Incorrect or No Beep Code ............................................................................................5-10
No Characters Appear on Screen...................................................................................5-10
Characters are Distorted or Incorrect .............................................................................5-11
System Cooling Fans Do Not Rotate .............................................................................5-11
Diskette Drive Activity LED Does Not Light ...............................................................5-11
CD-ROM Drive Activity Light Does Not Light ............................................................5-12
Problems with Application Software .............................................................................5-12
Bootable CD-ROM Is Not Detected ..............................................................................5-12
Problems with the Network......................................................................................................5-13
Plug and Play Installation Tips.................................................................................................5-14
BIOS User’s Information .........................................................................................................5-14
POST Error Codes and Messages ..................................................................................5-14
How to Identify BIOS and BMC Revision Levels...................................................................5-18
BIOS Revision Level Identification...............................................................................5-18
BMC Revision Level Identification...............................................................................5-18
A System Cabling
System Cabling..........................................................................................................................A-2
Before You Begin......................................................................................................................A-2
Static Precautions ......................................................................................................................A-2
Standard Configuration .............................................................................................................A-3
RAID Configuration..................................................................................................................A-6
Summary of Contents for Express5800/120Mc2 series
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