NEC ELECTRA ELITE IPK II, General Description Manual

Page: 82 / 174

Document Revision 1 Electra Elite IPK II
2 - 36 Features
Hotline
Hotline gives a multiline terminal user one-button calling and Transfer to another
extension (the Hotline partner). Hotline helps co-workers that work closely together.
The Hotline partners can call or Transfer calls to each other just by pressing a single
key.
The Hotline feature has two applications.
J
Hotline (Hotline partner)
J
Ringdown Extension, Internal/External (Refer to Ringdown Extension, Internal/
External on page 2-59 .)
In addition, the Hotline key shows the status of the partner’s extension.
There are 512 internal Hotline extensions available.
Howler Tone Service
Howler Tone Service provides a Howler Tone when a station remains off-hook after a
call is completed or when a station is off-hook and digits are not dialed in a
programmed time.
Intercom
Intercom gives extension users access to other extensions. This provides the system
with complete internal calling capability.
Handsfree Answerback/Forced Intercom Ringing
Handsfree Answerback permits an extension user to respond to a voice-announced
Intercom call by speaking toward the telephone, without lifting the handset. Like
Handsfree, this is a convenience for workers who do not have a free hand to pick up
the handset. Refer to
Handsfree Answerback/Forced Intercom Ringing on page 2-34
for more.
When the key is . . . The extension is . . .
Off Idle
On Busy or ringing
Fast Flash DND - All calls (option 3) or Intercom calls (option 2)
Double Wink On ACD Agent logged onto the group
Wink Off ACD Agent logged off