NEC ELECTRA ELITE IPK II, General Description Manual

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Electra Elite IPK II Document Revision 1
General Description Manual 2 - 71
Tandem Trunking could help an office manager, for example, put two outside sales
people in touch. The office manager could:
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Answer a call from one salesperson
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Place a call to the second salesperson
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Set up the Trunk-to-Trunk Conference
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Drop out of the call
The office manager could terminate the conference at any time.
There are four methods for Tandem Trunking:
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Method A - Tandem Trunking from Conference
An extension user can set up Tandem Trunking (Unsupervised Conference)
by dialing a 2-digit service code (#8) or a uniquely programmed Transfer
key.
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Method B - Tandem Trunking with Transfer Key
This method allows an extension user to easily set up an Unsupervised
Conference with a call they have placed on Hold. It uses a uniquely
programmed Transfer key to set up a tandem call.
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Method C - Automatic Tandem Trunking on Hang Up
This method allows an extension user to easily set up an Unsupervised
Conference without having to place the conference call on Hold. A Class of
Service option is available, which will allow or deny an extension user from
automatically setting up a Conference/Tandem Trunking call upon hanging
up the telephone.
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Method D - Automatic Tandem Trunking Setup to Abbreviated Dial Number
This method allows an extension user to easily set up an Unsupervised
Conference with a call they have placed on Hold. A Class of Service option
is available, which will allow or deny an extension user from automatically
setting up a Conference/Tandem Trunking call upon hanging up the
telephone.
Trunk Continue/Disconnect Codes Added
The software enhances the forced trunk release option with the Tandem Trunking and
DISA features. Users can be provided with the option to use a Continue or
Disconnect service code. The Continue service code will extend the conversation a
programmed length of time. If the user enters the Disconnect service code, the call
will be disconnected immediately.