NEC ELECTRA ELITE IPK II, General Description Manual

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Electra Elite IPK II Document Revision 1
General Description Manual 2 - 67
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Transferred Call Tracking
SMDR shows each extension’s share of a transferred call. If an outside call is
transferred among four extensions, SMDR shows how long each of the callers
stayed on the call.
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Data Call Tracking
Data Call Tracking can log the system’s internal data calls. Since SMDR
normally logs external (trunk) data calls, Data Call Tracking lets you get a
complete picture of data terminal activity.
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Digit Counting
With Digit Counting, SMDR can selectively keep track of toll calls. For example,
if the digit count is nine, SMDR will not include toll calls within the home area
code. Digit Counting permits SMDR to include only the types of calls you want
to monitor.
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Digit Masking
Digit Masking lets you “X” out portions of the number dialed on the SMDR
report. A digit mask of seven, for example, masks out all exchange codes
(NNXs) and local addresses. Digit Masking makes it easier to keep track of
calling patterns, without having to interpret each individual number. You can also
use Digit Masking to block out access and security codes.
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Duration Monitoring
SMDR can include calls of any duration, or only those that last longer than the
interval you specify. If you want to keep track of all trunk activity, use a short
duration. To keep track of only significant usage, use a longer duration.
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Extension Exclusion
You can selectively exclude extensions from the SMDR report. This ensures
privacy for high-profile callers. For example, the company attorney negotiating
a merger may not want his calls to show up on an in-house report.
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PBX Call Reporting
If you system is behind a PBX, you can have SMDR monitor all traffic into the
PBX or just calls placed over PBX trunks. The SMDR record can include all PBX
calls (including calls to PBX extensions) or just calls that include the PBX trunk
access code.
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Serial and USB SMDR Communication
The system is compatible with both serial and USB SMDR devices. This gives
you many SMDR output options. For example, you can output the SMDR report
to a high speed printer or send it to disk through a PC’s serial or USB port.
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Trunk Exclusion
Use Trunk Exclusion to exclude certain trunks not subject to per-call charges
(like WATS lines) from the SMDR report. This makes call accounting easier,
since you review only those calls with variable costs.