NEC ELECTRA ELITE IPK II, General Description Manual

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Document Revision 1 Electra Elite IPK II
2 - 24 Features
the telephone system extension. For example, DID number 926-5400 can directly dial
extension 400. The caller does not have to rely on attendant or secretary call
screening to complete the call.
Direct Inward Line (DIL)
A Direct Inward Line (DIL) is a trunk that rings an extension, virtual extension or
Department Group directly. Since DILs only ring one extension or group (i.e., the DIL
destination), employees always know which calls are for them. For example, a
company operator can have a Direct Inward Line for International Sales Information.
When outside callers dial the DIL telephone number, the call rings the operator on the
International Sales line key. The DIL does not ring other extensions.
There are 200 available trunks, 64 Department Groups, 256 extensions and 256
virtual extensions.
DIL Delayed Ringing
Extensions in a Ring Group can have delayed ringing for another extension’s DIL. If
the DIL is not answered at its original destination, it rings the DIL No Answer Ring
Group. This could help a Technical Service department, for example, that covers
calls for an Inside Sales department. If the Inside Sales calls are not answered, they
ring into the Technical Service department.
Direct Inward System Access (DISA)
DISA permits outside callers to directly dial system extensions, trunks and selected
features. This could help an employee away from the office that wants to directly dial
co-workers or use the company’s trunks for long distance calls. To use DISA, the
employee:
J
Dials the telephone number that rings the DISA trunk
J
Waits for the DISA trunk to automatically answer with a unique dial tone
J
Dials the 6-digit DISA password (access code)
J
Waits for a second unique dial tone
J
Accesses a system trunk, uses a selected feature or dials a system extension
DISA calls ring system extensions like other outside calls. If an extension has a line
key for the DISA trunk, the call rings that key. If the extension does not have a line
key, the extension must have a Call Appearance (CAP) key to answer the call.
You can set DISA operation differently for each Night Service mode. For example, a
trunk can be a normal trunk during the day and a DISA trunk at night. You can also
set the routing for DISA trunks when the caller dials a busy or unanswered extension,
dials incorrectly or forgets to dial.
DISA allows 15 users, 15 DISA Classes of Service and 200 trunks.