NEC ELECTRA ELITE IPK II, General Description Manual

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Electra Elite IPK II Document Revision 1
General Description Manual 2 - 33
Forced Trunk Disconnect
Forced Trunk Disconnect allows an extension user to disconnect (release) another
extension’s active outside call. The user can then place a call on the released trunk.
Forced Trunk Disconnect lets a user access a busy trunk in an emergency, when no
other trunks are available. Maintenance technicians can also use Forced Trunk
Disconnect to release a trunk on which there is no conversation. This can happen if a
trunk does not properly disconnect when the outside party hangs up.
Group Call Pickup
Group Call Pickup allows an extension user to answer a call ringing another extension
in a Pickup Group. This permits co-workers in the same work area to easily answer
each other’s calls. The user can intercept the ringing call by dialing a code or
pressing a programmed Group Call Pickup key. If several extensions within the group
are ringing at the same time, Group Call Pickup intercepts the call based on the
extension’s priority within the Pickup Group.
With Group Call Pickup, a user can intercept the following types of calls:
J
A call ringing the user’s own pickup group
J
A call ringing another pickup group when the user knows the group number
J
A call ringing another pickup group when the user does not know the group
number
There are 64 Call Pickup Groups available.
Group Listen
Group Listen permits a multiline terminal user to talk on the handset and have their
caller’s voice broadcast over the telephone speaker. This lets the multiline terminal
user’s co-workers listen to the conversation. Group Listen turns off the multiline
terminal handsfree microphone so the caller does not pick the coworker’s voices
during a Group Listen.
Handset Mute
Handset Mute is provided to most terminals connected to the Electra Elite IPK
system. While talking on the Multiline Terminal handset, a station user can dial a
feature code or press the MIC button to mute the transmit speech path. The station
user can still hear the outside (or intercom) voice.
Caution
Forced Trunk Disconnect abruptly terminates the active call on the line. Only use
this feature in an emergency and when no other lines are available.