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Electra Elite IPK II
Document Revision 1
General Description Manual
2 - 83
The VoIP supports the following:
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Trunks: IP CCIS, H.323 and SIP Trunks Compressions of G.711, G.723 and
G.729
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Stations: Megaco Compressions of G.711 and G.729
Using LANs
Using a LAN setup (local area network) with the Electra Elite IPK II system complies
with the ethernet standard (10Base-T/100Base-TX).
Voice Response System (VRS)
The DSP daughter board provides the option for Voice Response System (VRS)
which gives the system voice recording and playback capability. The VRS
CompactFlash card provides up to 48 system messages (General Message,
Automated Attendant greetings, ACD messages, and the 900 Preamble).
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General Message
- provides a prerecorded message to which any user can
listen
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Automated Attendant (Operator Assistance)
- answers incoming calls, plays a
greeting to the caller and then lets the caller directly dial a system extension
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ACD Messages
- provides announcement and overflow messages for ACD
groups
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Transfer to the VRS
-
any extension user can Transfer their outside call to the
VRS
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Voice Prompting Messages
- plays call and feature status messages to users
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900 Preamble
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alerts callers using 900 lines of the cost and features of the “pay-
per-call” service
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Time, Date and Station Number Check
- lets a multiline terminal extension user
quickly hear a recording for the time, date, or the extension’s number.
Volume Control
Each multiline terminal user can control the volume of incoming ringing, splash tone,
Paging, Background Music, Handsfree and your handset. Multiline terminals
consolidate all adjustments into the volume buttons. Pressing the VOLUME
L
or
VOLUME
M
will adjust the volume level for whichever feature is active (outside call,
ICM, ICM ringing, paging, etc.). Pressing these keys when the telephone is idle will
adjust the contrast level of the telephone’s display. The users should set the volumes
for their most comfortable levels.
2.
The voice quality of VoIP is dependent on variables such as available bandwidth, network latency and Quality of Ser-
vice (QoS) initiatives, all of which are controlled by the network and internet service providers. Because these vari-
ables are not in NEC’s control, it cannot guarantee the performance of the user’s IP-based remote voice solution.
Therefore, NEC recommends connecting VoIP equipment through a local area network using a Private IP address.
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