NEC ELECTRA ELITE IPK II, General Description Manual

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Document Revision 1 Electra Elite IPK II
2 - 72 Features
TAPI Compatibility
The system has Telephony Applications Programming Interface (TAPI) capability.
TAPI capability provides:
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Reduced TAPI Feature Set (see the Supported TAPI Commands chart below).
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Caller ID data to the PC for data base lookups and screen pops (see the Caller
ID Data chart below).
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Telephone control (off-hook, on-hook and dialing).
The CTA or CTU adapter provides an interface that allows the user personalized
control of the telephone system from a desktop or laptop PC when used in
conjunction with a TAPI-compliant application. The telephone system and PC are
connected by installing an adapter on the telephone multiline terminal, allowing the
PC user to access sophisticated communications services via the telephone lines.
Tone Override
The Multiline Terminal user that calls a busy station and receives a call waiting tone
can generate a Tone Override that is heard by the originator and busy station. The
busy station user can place the existing call on hold to answer the Override.
Traffic Report
The system provides the ability to send data to a PC connected to the Electra Elite
IPK II. The telephone call traffic data for each extension is captured for use with the
SMDR feature.
Call Traffic
The total of outgoing call frequency, outgoing call duration, incoming call frequency,
answer frequency, incoming call duration, ringing duration for each line and
extension, and abandon call frequency for each line is logged. The total of incoming
calls, answer frequency, call duration for each line and extension, and abandon call
frequency of each line is logged and the data is outputted to the PC. The system
totals the hour, day, week, and month for each terminal and trunk number. This
information is used by the SMDR feature. The extension which is totalled is
determined by system programming. The system outputs this data to the PC for the
total period.