NEC DTL-12BT-1 - DT330 - Plus BCH, Description

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UNIVERGE SV8100 Issue 5.0
General Description Manual 2 - 85
To enable Voice Over, a multiline terminal can have a function key programmed for
Voice Over. In addition to one-touch Voice Over operation, the key shows the Voice
Over status as follows:
Voice Response System (VRS)
The PZ-VM21 daughter board provides the option for the Voice Response System
(VRS) which gives the system voice recording and playback ability. The VRS
CompactFlash card provides up to 100 system messages (General Message,
Automated Attendant greetings, ACD messages, and the 900 Preamble).

General Message
– provides a recorded message which any user can hear.

Automated Attendant (Operator Assistance)
– answers incoming calls, plays a
greeting to the caller, and then lets the caller directly dial a system extension.

ACD Messages
– provides announcement and overflow messages for ACD
groups.

Transfer to the VRS
– any extension user can Transfer their outside call to the
VRS.

Voice Prompting Messages
– plays call and feature status messages to users.

900 Preamble –
alerts callers using 900 lines of the cost and features of the
pay-per-call service.

Time, Date and Station Number Check
– lets a multiline terminal extension user
quickly hear a recording for the time, date, or the extension number.
When the key is . . . You are . . .
Off Not using Voice Over
Flashing (Red) Listening to the interrupting party
On (Green) Responding to the interrupting party
Enhancements
With Version 3000 or higher system software, if an outside caller dials an invalid
extension number when connected to the VRS Automated Attendant or calling in
on a DISA trunk, the following new options are available to route these calls:

Extension Number (e.g., operator)

F-Route Dial (e.g., outside phone number)