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PMS Integration

Setting Up PMS Integration (cont’d)

Auto Room Scan

Start

Should the phone system

automatically change all

checked-in rooms to

Maid

Required at 3:00AM?

Stop

In 2803 Item 1,

enter 1.

In 2803 Item 1,

enter 0.

Yes

2-19

2. Hotel/Motel Features

92000hmt06.QXD 4/24/01 10:12 AM Page 19

Summary of Contents for 28i

Page 1: ...Hotel Motel Services 92000HMT06 507 40029 60012 10100 1 Introduction 2 Hotel Motel Features 3 Programming the Hotel Motel Options 4 Setting Up Flexible System Numbering...

Page 2: ...In no event shall NEC America be liable for any incidental or consequential damages in connection with the use of this manual This document contains proprietary information that is protected by copyr...

Page 3: ...84i System 4 00 11 or higher 704i System 1 00 00 or higher In this section Page Comprehensive Hotel Motel Features 1 3 Wake Up Call 1 3 Single Digit Dialing 1 3 Message Waiting 1 4 Room to Room Call R...

Page 4: ...1 Introduction 1 2...

Page 5: ...all your system s Wake Up Calls from your DSS Console Unanswered Wake Up Calls can automatically call the operator and print on the Room Status Printout report Use Wake Up Call as a meeting reminder...

Page 6: ...e to set up two different Toll Restriction modes The first mode is for you and your staff when the room is checked out The second mode is for your guests when they check in You may want to restrict th...

Page 7: ...ls and Paging announcements Flexible Numbering Plan To simplify dialing guests and services in your facility customize your system to have room numbers match each phone s extension number For example...

Page 8: ...1 Introduction For Your Notes 1 6...

Page 9: ...Waiting 2 8 PMS Integration 2 11 PMS Integration Messages 2 11 Alarm Displays 2 12 Auto Room Scan 2 13 Enhanced DSS Operation Fast Check in 2 14 Flexible Check in Messaging 2 14 Flexible Message Timin...

Page 10: ...elephones If you allow room telephones to activate DND you should also allow supervisor stations to remotely activate and cancel Checking out a guest will also deactivate their phone s Do Not Disturb...

Page 11: ...r confirmation tone 4 Hang up Setting Up Do No Disturb Start In 0406 item 12 enter 0 to disable business mode DND Should guest be able to enable Hotel DND at their room telephone In 0406 Item 118 ente...

Page 12: ...ability to set Hotel DND for another extension Normally only the supervisor s station would have this option enabled 0406 COS Options Item 118 Hotel DND Set Own Phone Use this option to enable 1 or di...

Page 13: ...ady to inspect The DSS Console also gives the supervisor s station the full complement of business mode DSS Console features including One button calling to extensions Door Boxes and outside lines Bus...

Page 14: ...Wake Up Call missed To view the Check Out Status of a room 1 Without lifting the handset press STATUS DOOR If the DSS Key is The room s status is ON Checked In and Clean OFF Checked Out Clean and Ava...

Page 15: ...up to four physical DSS Consoles Refer to Direct Station Selection DSS Console in your system s Software Manual for additional details Program 1102 DSS Console Key Range On the 384i and 704i systems...

Page 16: ...y redialing the room hoping to find the guest in just send them a Message Waiting In that way you ll be sure to get a return call as soon as the guest arrives Note In order to light the Message Waitin...

Page 17: ...ft the handset 2 Dial 126 3 Dial the number of the room telephone at which you want to leave the message waiting You hear confirmation tones To answer a Message Waiting left at your phone Your Message...

Page 18: ...eference Program 0406 COS Options Item 15 Message Waiting Use this option to enable 1 or disable 0 an extension s ability to leave a Message Waiting Normally only the supervisor s sta tion would have...

Page 19: ...decoded and processed by the PMS and telephone system Check in Check out When a guest is checked in or checked out at the PMS reservation terminal the PMS system will send a message to the phone syste...

Page 20: ...oom to room calling Message Waiting The Message Waiting message updates the Message Waiting status of a room telephone When sent from the phone system to the PMS system the message updates the phone s...

Page 21: ...phone system BAD FUNCTION FM PMS The PMS system has sent an improper command BAD STATUS The PMS system has sent an improper status code for a room telephone BAD STATION The PMS system has sent a mes s...

Page 22: ...e times of different third party PMS systems the phone system provides four programmable messaging timers PMS Enquiry Time PMS Message Time PMS Are You There Time and Message Duration Time These timer...

Page 23: ...ter the key s descriptive name and press HOLD 2 Press EXT MESSAGE WAKE UP or STATUS on the DSS Console to enable the mode corresponding to your one touch entry For one touch Check in press STATUS 3 Pr...

Page 24: ...ar confirmation tone and your data key code 1029 lights To deactivate the PMS port from a 32 Button or Super Display telephone with the PMS DCI Module 1 Lift the handset and dial 884 OR Press the illu...

Page 25: ...s assigned to the same Tenant Group as the Hotel mode telephones Is the DCI port used for PMS set up in programming In 1201 register 65 set parameters to match settings of connected PMS In 1201 regist...

Page 26: ...Displays Start Do you want the supervisor or operator to receive alarm displays In 1105 assign the operator extension normally 301 Operator In 1105 remove the operator assignment by entering 0 In 001...

Page 27: ...p PMS Integration cont d Auto Room Scan Start Should the phone system automatically change all checked in rooms to Maid Required at 3 00AM Stop In 2803 Item 1 enter 1 In 2803 Item 1 enter 0 Yes No 2 1...

Page 28: ...Up PMS Integration cont d Flexible Check in Messaging Start When the phone system changes the room check in status should it send an STS or CHK message to the PMS In 2803 Item 2 enter 0 In 2803 Item...

Page 29: ...re Time to decrease the messaging setup time In 2805 Item 2 consider shortening the PMS Message Time to decrease the message response time Phone System Responds Slowly During quiet periods does the ph...

Page 30: ...d PMS Port Monitoring Start Is the PMS System connected to a DCI Module or 3DCI Unit From the DCI Module s telephone do you want PMS Port Monitoring In 1006 assign a data key code 1029 You can also u...

Page 31: ...ions with this COS from setting the PMS Restriction Level In 1005 assign Class of Service to extensions In 0514 Item 56 assign the PMS Restriction Level Code e g 166 In 2804 set up the PMS Restriction...

Page 32: ...am 0702 The conversion table in Program 2804 uses these assignments Refer to the Software Manual for additional infor mation on Program 0701 0702 Toll Restriction Tables Review the settings in this op...

Page 33: ...the PMS DCI is in the same Tenant Group and as the hotel mode telephones and the entry you make in Program 2802 1206 Initialize DCI After programming the PMS options and starting the PMS sys tem you...

Page 34: ...room When this option is set to 1 a Status 4 Inspection Required is sent to the PMS allowing the room to be inspected before check ing in another guest to the room 2803 PMS Hotel Options Item 4 Send...

Page 35: ...ystem sends a PMS message it waits the PMS Message Time for an Acknowledge ACK response from the PMS If there is no response the phone system retries for the number of times specified in this option I...

Page 36: ...option is Room Clean on the Room Status Printout Normally only the front desk can use this option Checked Out The room is clean checked out and available for a new guest All house cleaning is complete...

Page 37: ...you have previously dialed 138 to check it in 1 Lift the handset 2 Dial 139 3 Dial the extension number of the room you want to check out You hear confirmation tone 4 Hang up In the STATUS mode the D...

Page 38: ...s capability 1 Lift the handset 2 Dial 141 3 Dial the extension number of the room you want to set 4 Dial the room status code 2 Maid Required 3 Maid in Room You hear confirmation tone Do not dial opt...

Page 39: ...ephone In 0406 Item 114 enter 1 In 0406 Item 114 enter 0 Should extension be able to enable the house cleaning status for their own telephone In 0406 Item 115 enter 1 In 0406 Item 115 enter 0 Should e...

Page 40: ...y only the supervi sor s station would have this option enabled 0406 COS Options Item 115 Hotel Clean Room Set Own Phone Use this option to enable 1 or disable 0 an extension s ability to change the h...

Page 41: ...om This gives you an overview of all your rooms in a single report In the report below Room Clean lists all the Checked In rooms 311 311 and 315 Maid Required lists all the vacant rooms that need clea...

Page 42: ...aning staff The first section of the report shows the rooms that should not be disturbed for any reason The second section of the report shows rooms that need to be cleaned and rooms that house cleani...

Page 43: ...cations Interface DCI in your system s Software Manual for more When first installed Requesting the Room Status Printout is disabled for all tele phones Using Room Status Printouts To have your printe...

Page 44: ...13 Should the Room Status Printer automatically print if a guest doesn t answer their Wake Up Call In 0413 Print Item 1 enter 0 In 0413 Print Item 1 enter 1 Should the Room Status Printer automaticall...

Page 45: ...r the sta tus report printer Program 0413 Hotel Room Status Printer Item 1 Wake Up Calls Enable this option 1 to have unanswered Wake Up Calls auto matically print on the Room Status Printer Disable t...

Page 46: ...not restricted from calling other room tele phones An extension cannot enable Room to Room Call Restriction for a room telephone Note Checking out a room by dialing Service Code 139 automatically can...

Page 47: ...or a guest s phone 1 Lift the handset 2 Dial 136 3 Dial the guest s phone number You hear confirmation tone Setting Up Room to Room Call Restriction For your reference Program 0406 COS Options Item 11...

Page 48: ...6 could output 8041 which is the access code for trunk group 1 Or you could program the code 5 to automatically leave a Message Waiting at the main tenance office In this example dialing 5 could outpu...

Page 49: ...to use Single Digit Dialing 1 They just lift the handset and press a single dial pad key 1 9 Setting Up Single Digit Dialing For your reference 0519 Hotel Mode One Digit Service Codes For each Departm...

Page 50: ...ed in mode however you may want to completely restrict outgoing calls and force your guests to use your metered services This can also tie into Single Digit Dialing described later in this chapter In...

Page 51: ...n Checked In on the next page When first installed All room telephones can make unrestricted outgoing calls Using Toll Restriction When Checked In To change a room telephone s Toll Restriction When Ch...

Page 52: ...for the level you selected in 1022 In 1004 set the Toll Restriction level the room phone uses when not checked in Should telephone be able to change the Hotel Toll Restriction level for another extens...

Page 53: ...ion Classes in Program 1004 This sets up the Toll Restriction scenarios for room telephones when they are not checked in Refer to your Software Manual for additional infor mation on this program 1004...

Page 54: ...available from analog single line telephones You can view the status of all the wake ups from your DSS Console Just press WAKE UP to see which rooms have reminders set Refer to DSS Console Monitoring...

Page 55: ...t a Wake Up Call for another room Normally only the supervisor s station would have this capability 1 Lift the handset 2 Dial 133 3 Dial the number of the room phone that should receive the wake up 4...

Page 56: ...of Service to extensions If the guest doesn t answer the Wake Up Call should the system call the operator or cancel the call In 0401 Item 28 enter 1 to call the operator In 0401 Item 28 enter 0 to ca...

Page 57: ...l Other Phone In an extension s Class of Service enable 1 or disable 0 the ability to set a Wake Up Call for another extension You should give this capability to the supervisor s station It is inappro...

Page 58: ...2 50 2 Hotel Motel Features For Your Notes...

Page 59: ...em Options Part A 3 9 Item 28 Hotel Wake Up Call No Answer Mode 3 9 0402 System Options Part B 3 10 Item 5 Hotel Wake Up Call Mode 3 10 0406 Class of Service Options Part A 3 11 Item 15 Message Waitin...

Page 60: ...xtension Assignment 3 24 1102 DSS Console Key Range 3 26 1105 Operator s Extension 3 27 1201 DCI Setup 3 28 Register 65 3 28 Register 66 3 28 1202 DCI Port Type 3 31 1203 DCI Tenant Group 3 33 1206 In...

Page 61: ...e the Conditions and Default Setting Conditions describe any limits or special considerations that may apply to the program Default Setting lists the default factory installed program data When you fi...

Page 62: ...ng mode use the keys in the following chart to enter data edit data and move around in the menus Keys for Entering Data Use this key When you want to 0 9 and Enter data into a program HOLD Complete th...

Page 63: ...you to enter by looking at the display prompts see the following chart Display Prompts For this prompt The system wants you to Enter a program number e g 0406 Enter Data Select a category e g extensio...

Page 64: ...For Your Notes 3 6 3 Programming the Hotel Motel Options...

Page 65: ...ns None Default Setting Extension port 1 By default the assignment in Program 1105 is also port 1 Feature Cross Reference PMS Integration Alarm Displays Telephone Programming Instructions To enter dat...

Page 66: ...Up Calls DOOR STATUS Room Status Conditions If you change this option from 3 Hotel Motel mode to 0 business mode you must save your data and reset the system before the change will take effect Resetti...

Page 67: ...01 System Options Part A Item 28 Hotel Wake Up Call No Answer Mode 1 Enter the programming mode 2 0401 HOLD Tenant No 3 Enter the number of the Tenant Group you want to program 1 4 HOLD Item No 4 Ente...

Page 68: ...Program 0402 System Options Part B Item 5 Hotel Wake Up Call Mode 1 Enter the programming mode 2 0402 HOLD Tenant No 3 Enter the number of the Tenant Group you want to program 1 4 HOLD Item No 4 Enter...

Page 69: ...d In Enable 1 or disable 0 an extension s ability to set the Toll Restriction Level When Checked In for another extension Hotel Toll Restriction When Checked In 112 0 Disabled Room to Room Call Restri...

Page 70: ...ity to request Room Status Printouts Hotel Room Status Printer Control 117 0 Disabled Room Status Enables 1 or dis ables 0 an exten sion s ability to change the house cleaning status of another room H...

Page 71: ...nt No 3 Enter the number of the Tenant Group you want to program 1 4 HOLD Class No 4 Enter the number of the Class of Service 1 15 you want to pro gram HOLD Item No 5 Enter the COS item number you wan...

Page 72: ...Printer Program 0413 Feature Cross Reference Room Status Printouts 0 Disabled Room Status Printouts Enables 1 or dis ables 0 the ability to have the Room Status Printer automatically print when a roo...

Page 73: ...Tenant Group you want to program 1 4 HOLD PRINT_PORT 4 Enter the number of the DCI software port 1 144 145 288 you want to connect to the Room Status Printer HOLD PRINT ITEM_1 5 Enter data 0 or 1 for...

Page 74: ...itions None Default Setting Refer to the chart below Hotel Motel Class of Service Options Program 0419 Feature Cross Reference PMS Integration Toll Restriction Conversion Message Waiting Room Status R...

Page 75: ...4 Enter the number of the Class of Service 1 15 you want to pro gram HOLD Item No 5 Enter the COS item number you want to program HOLD Item_nnn The previously programmed value displays 6 Enter data 0...

Page 76: ...above Feature Cross Reference PMS Integration Toll Restriction Conversion Telephone Programming Instructions To enter data for Program 0514 Service Code Setup Part B 1 Enter the programming mode 2 051...

Page 77: ...Instructions To enter data for Program 0519 Hotel Mode One Digit Service Codes 1 Enter the programming mode 2 0519 HOLD Tenant No 3 Enter the number of the Tenant Group you want to program 1 4 HOLD ST...

Page 78: ...age Waiting Room Status Room Status Printouts Room to Room Call Restriction Toll Restriction When Checked In Wake Up Call Telephone Programming Instructions To enter data for Program 1005 Class of Ser...

Page 79: ...extension port selected in the previous step enter the Class of Service for the Day 2 Mode HOLD CLS NIT2 9 For the extension port selected in the previous step enter the Class of Service for the Nigh...

Page 80: ...ess mode 0 Feature Cross Reference All Hotel Motel features are affected by this setting Telephone Programming Instructions To enter data for Program 1021 Hotel Telephone Setup 1 Enter the programming...

Page 81: ...s assigned in Program 1022 384i 704i Systems All Hotel Motel extensions use Toll Restriction Class 10 restric tion disabled when checked in This is the class assigned in Program 1022 When checked out...

Page 82: ...Console Numbers 1 4 In 384i there are 8 Console Numbers 1 8 In 704i there are 16 Console Numbers 1 16 You assign Console Numbers to exten sions When entering data you normally make the assignment for...

Page 83: ...ault Setting No DSS Consoles assigned Feature Cross Reference DSS Console Monitoring Telephone Programming Instructions To enter data for Program 1102 DSS Console Key Range 1 Enter the programming mod...

Page 84: ...Tenant 1 operator is port 1 extension 301 Tenant 2 4 operators are not defined Feature Cross Reference PMS Integration Alarm Displays Telephone Programming Instructions To enter data for Program 1101...

Page 85: ...ormally on Data Terminal Ready DTR Control Enables 0 or disables 1 DTR pin 20 control If disabled the DCI holds DTR on For PMS always enable this option 0 0 control enabled 0 Control enabled 1 Disable...

Page 86: ...t must receive a response from the connect ed DTE within the T1 inter val If a response is not received the DCE resends the packet 1 Internal Calls 1 hardware flow control 0 No flow control 1 RTS CTS...

Page 87: ...The maximum number of bits in an I Information Transfer frame 8 1000 mS 0 65535 mS T2 Timer After the connected DTE receives a packet from the DCE it must respond with in the T2 interval T2 must be le...

Page 88: ...5 Enter the number of the register you want to program 65 or 66 HOLD 6 Enter data for the register you select HOLD Registers 65 and 66 require you to enter more than one field of data You see the foll...

Page 89: ...is a unique DCI configuration with unique register set tings assigned in Program 1201 When programming you generally assign DCIs with the same configuration to the same sub type Refer to the Order op...

Page 90: ...are 1 144 3 DCI software ports are 145 288 DCI Type 4 Enter the DCI type for the software port selected in the previous step HOLD 0 None 1 DCI connected to RS 232 DTE port 2 DCI connected to Centroni...

Page 91: ...e PMS DCI port Conditions None Default Setting All DCI software ports are in Tenant Group 1 Feature Cross Reference PMS Integration Telephone Programming Instructions To enter data for Program 1203 DC...

Page 92: ...gramming Instructions To enter data for Program 1206 Initialize DCI 1 Enter the programming mode 2 1206 HOLD DCI No 3 Enter the DCI software port you want to program HOLD DCI Module software ports are...

Page 93: ...Program 1705 enter the DCI modem type you pro grammed in Program 1201 Conditions None Default Setting Modem Type 1 selected for all modems Feature Cross Reference PMS Integration Telephone Programming...

Page 94: ...efault Setting No VAU Message Selected 0 Feature Cross Reference Wake Up Call Telephone Programming Instructions To enter data for Program 2211 Hotel Wake Up Call VAU Message Assignment 1 Enter the pr...

Page 95: ...PMS DCI for SMDR or system reports Conditions None Default Setting The LAPBU PCB is not assigned Modem No 0 The PMS DCI software port is not assigned DCI No 0 Feature Cross Reference PMS Integration...

Page 96: ...otel mode telephones to the same Tenant Group Conditions None Default Setting The PMS system is assigned to Tenant Group 1 Feature Cross Reference PMS Integration Telephone Programming Instructions To...

Page 97: ...in or check out status of a room tele phone changes enter 0 To have the phone system send a Check in Status CHK mes sage to the PMS when the check in or check out status of a room telephone changes e...

Page 98: ...LD to exit 0 Disabled Flexible Check in Messaging When this option is set to 1 a NAK non acknowledge mes sage is sent to the PMS when the EndOfMessage char acter is not received before the expiration...

Page 99: ...odes use Toll Restriction Level 8 384i Station Restriction Code 0 uses Toll Restriction Level 10 Station Restriction Code 1 uses Toll Restriction Level 11 Station Restriction Code 2 uses Toll Restrict...

Page 100: ...vice 3 Timer 50 50 mS Retry Count 3 Timer 5 100 5 100 mS Retry Count 0 i e no retry 20 PMS Message Time Each time the phone system sends a PMS message it waits this interval for an Acknowledge ACK res...

Page 101: ...nter the Retry Count for the timer selected in step 3 above HOLD Timer No 1 3 6 Repeat from step 3 to program another timer OR HOLD to exit Timer 30 30 mS Retry Count 10 Timer 5 100 5 100 mS Retry Cou...

Page 102: ...For Your Notes 3 44 3 Programming the Hotel Motel Options...

Page 103: ...g Instructions 4 18 0502 Extension Numbering and Names 4 19 Description 4 19 Feature Cross Reference 4 20 Telephone Programming Instructions 4 20 0510 Trunk Access Code 4 21 Description 4 21 Feature C...

Page 104: ...4 2 4 Setting Up Flexible System Numbering...

Page 105: ...m numbers making guest billing easier For your convenience a table showing the default numbering plan begins on page 4 6 Be Careful If your room numbers are not within the normal extension number plan...

Page 106: ...series numbers from Service Code type 1 to Extension Access type 2 Change the function of the 300 series numbers from Extension Access 2 to Service Code type 1 2 In program 0502 Extension Numbers and...

Page 107: ...port you want to change and enter the associated room number Do the numbering plan changes you made overlap the existing Service Codes i e 100 199 and 800 899 In 0511 and 0514 reassign Service Codes...

Page 108: ...1 Classes of Service 15 per Tenant 15 10 15 10 10 10 Toll Restriction Classes 15 per Tenant 15 8 15 8 8 8 Verifiable Account Code Table 1000 2000 1000 1000 1000 1000 1000 Day Night Mode Numbers 4 8 4...

Page 109: ...DCI L Modules 128 24 4 4 DCI L Module Ports 1 port per unit 33 640 Traveler Phone uses same 9 200 Traveler Phone uses same 69 72 69 72 DCI Extension Number Range3 200 799 200 799 200 799 200 799 200 7...

Page 110: ...exible System Numbering Department and Pickup Groups Department Extension Group Numbers 1 32 1 64 1 8 1 16 1 8 1 8 1 8 Department Extension Group Number Range 200 799 200 799 200 799 200 799 200 799 2...

Page 111: ...ffect the entire range of numbers beginning with 6 For example if you enter 3 in step 2 the entries affected would be 600 699 If you enter 4 in step 2 below the entries affected would be 6000 6999 Ent...

Page 112: ...ing on page 4 12 The choices are Changing the Dial Type for a range of codes can have a dramatic affect on how your system operates Assume for example the site is a hotel that has room numbers from 10...

Page 113: ...n 113 instead Extension numbers now will correspond to room numbers and all the Service Codes in the 100 series will be in the 700 series If you are programming two digit codes in the PC Program make...

Page 114: ...Access 0 3 5 Not Used Dialed Number Number of Digits Required Dial Type Default New Default New 1X 3 1 11 0 0 12 0 0 13 0 0 14 0 0 15 0 0 16 0 0 17 0 0 18 0 0 19 0 0 10 0 0 1 0 0 1 0 0 2X 3 2 21 0 0...

Page 115: ...Access 0 3 5 Not Used Dialed Number Number of Digits Required Dial Type Default New Default New 3X 3 2 31 0 0 32 0 0 33 0 0 34 0 0 35 0 0 36 0 0 37 0 0 38 0 0 39 0 0 30 0 0 3 0 0 3 0 0 4X 3 2 41 0 0...

Page 116: ...Access 0 3 5 Not Used Dialed Number Number of Digits Required Dial Type Default New Default New 5X 3 2 51 0 0 52 0 0 53 0 0 54 0 0 55 0 0 56 0 0 57 0 0 58 0 0 59 0 0 50 0 0 5 0 0 5 0 0 6X 3 2 61 0 0...

Page 117: ...Access 0 3 5 Not Used Dialed Number Number of Digits Required Dial Type Default New Default New 7X 3 2 71 0 0 72 0 0 73 0 0 74 0 0 75 0 0 76 0 0 77 0 0 78 0 0 79 0 0 70 0 0 7 0 0 7 0 0 8X 3 1 81 0 0...

Page 118: ...Access 0 3 5 Not Used Dialed Number Number of Digits Required Dial Type Default New Default New 9X 1 6 91 0 0 92 0 0 93 0 0 94 0 0 95 0 0 96 0 0 97 0 0 98 0 0 99 0 0 90 0 0 9 0 0 9 0 0 0X 1 7 01 0 0...

Page 119: ...cess 8 Alternate Trunk Access 0 3 5 Not Used Dialed Number Number of Digits Required Dial Type Default New Default New X 2 1 1 0 0 2 0 0 3 0 0 4 0 0 5 0 0 6 0 0 7 0 0 8 0 0 9 0 0 0 0 0 0 0 0 0 X 4 F 1...

Page 120: ...or two digits Refer to the Dialed Number column in the table beginning on page 4 12 Digit n 5 Enter the number of digits required for the code selected in step 4 HOLD Refer to the Number of Digits Re...

Page 121: ...cting your entry press check to have system accept it DSS6 Enter characters U Z After selecting your entry press check to have system accept it DSS7 Enter a hyphen After selecting your entry press che...

Page 122: ...RT No 3 Enter the number of the extension port you want to program HOLD The 28i has extension ports 1 20 and virtual ports 73 96 The 124i has extension ports 1 72 and virtual ports 73 96 The 124i Enha...

Page 123: ...lexible Numbering Plan Telephone Programming Instructions To enter data for Program 0510 Trunk Access Code 1 Enter the programming mode 2 0510 HOLD Tenant No 3 Enter the number of the Tenant Group you...

Page 124: ...Part A Number Default New Feature Function 001 881 Music on Hold Changing the Music on Hold tone 002 807 Call Forwarding Do Not Disturb Override Activating Call Forwarding Do Not Disturb Override 003...

Page 125: ...iting Callback Camping on or leaving a Callback for a a busy extension or trunk This code is only available if you disable single Digit Dialing code 09 in Program 0512 021 870 Callback Canceling a Cal...

Page 126: ...g Joining a Meet Me Conference Page if your extension is not in the group paged 045 865 Meet Me Conference Meet Me Paging Joining a Meet Me Conference Page on an External Paging Zone 046 863 Meet Me C...

Page 127: ...ntly not implemented 063 Call Forwarding Enabling Call Forwarding Busy This code is currently not implemented 064 Not used 065 Not used 066 Not used 067 9 Central Office Calls Placing Placing an outsi...

Page 128: ...used 090 830 Remote Maintenance This code is currently not implemented 091 840 TBD Deleting the system alarm message 092 860 Automatic Call Entering the DID Access Code This code Distribution is curr...

Page 129: ...3 Enter the number of the Tenant Group you want to program 1 4 HOLD SRVCD 4 Enter the number of the Service Code you want to program 001 100 HOLD SRVCD nnn The previously programmed Service Code disp...

Page 130: ...chart below Program 0514 Service Code Setup Part B Item Default New Feature Function 001 111 Voice Announce Unit Listening to the General Message 002 112 Voice Announce Unit Recording listening to or...

Page 131: ...estriction 026 136 Hotel Motel Canceling Room to Room Call Restriction 027 137 Hotel Motel Enabling Hotel Room Toll Restriction 028 138 Hotel Motel Enabling Guest Check In 029 139 Hotel Motel Enabling...

Page 132: ...Premise This code is currently not used 053 857 Park Using Personal Park to Park or pick up a call at an extension 054 Not used 055 Not used 056 Not used 057 167 Automatic Call Distribution ACD Allows...

Page 133: ...tes the TAPI driver with TAPI driver 1 5 or higher 071 895 TAPI Compatibility Deactivates the TAPI driver with TAPI driver 1 5 or higher 072 Not used 073 Not used 074 Not used 075 Not used 076 Not use...

Page 134: ...3 Enter the number of the Tenant Group you want to program 1 4 HOLD SRVCD 4 Enter the number of the Service Code you want to program 001 100 HOLD SRVCD nnn The previously programmed Service Code disp...

Page 135: ...50 Customer Service 203 926 5444 Customer Service FAX 203 926 5454 Technical Service 203 925 8801 Discontinued Product Service 900 990 2541 Technical Training 203 926 5430 Emergency Technical Service...

Page 136: ...NEC America Inc Corporate Networks Group 4 Forest Parkway Shelton CT 06484 TEL 203 926 5400 FAX 203 929 0535 cng nec com Part No 92000HMT06 April 2001 Issue 1 0 Printed in U S A...

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