Hold/Transfer/During Conversation
19
Hold
System Hold
System Hold puts an outside call on Hold so that it can be picked up from any extension in the system. If the
System Hold Recall program is enabled, a call left on System Hold longer than a programmed period of time
re-rings the extension that placed it on Hold.
1. Press key.
2. Hang up.
- Line key flashes fast at this KTS and slowly at the other
KTS in the system.
1. Flash Hookswitch.
2. Dial 91.
3. Hang up.
1. Lift handset.
2. Press flashing key.
1.
Lift handset.
2.
Dial 051 or 951.
Automatic Hold
Automatic Hold lets the KTS put an outside call on System Hold quickly without pressing the HOLD key in
order to place an internal call.
1.
Press key to place an extension call.
- The call in progress is automatically put on Hold.
Exclusive Hold
Exclusive Hold puts an outside call on Hold at an extension so that it can only be picked up from that
extension. If not picked up within a programmed interval of time, a call on Exclusive Hold recall (re-rings)
the extension that placed it on Hold. On KTS, if the recall is not answered, the call reverts to System Hold
and can be picked up from any extension. On SLT, if the recall is not answered, the call reverts to extension
No.10 (or attendant extension of each tenant), or is cut-off.
1. Press key twice.
2.
Hang up.
- Line key flashes fast. At all other KTS, the Line key is
steadily lit (busy).
1. Flash Hookswitch.
2. Dial 92.
3. Hang up.
To put a call on System Hold:
To retrieve a call from System
Hold:
To put an outside call on
System Hold using Automatic
Hold:
To put an outside call on
Exclusive Hold:
HOLD
LINE
ICM
HOLD