Motorola LEX L10ig, User Manual

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13.7
Troubleshooting
This section lists common problems and solutions to fix the problems.
Table 16: Troubleshooting the LEX Series Device
Problem Cause Solution
After pressing the
Power button, does
not turn on.
Battery is
completely
discharged. Re-charge or replace the battery.
Battery not
installed
properly. Install the battery properly. See Installing the Battery .
Power button
not held
down long
enough.
Press the Power button until the Motorola Solutions splash
screen is displayed.
Device not
responding. Reset the device.
After pressing the
Power button, the
device does not
turn on but a
charge battery icon
Appears.
Battery
charge level
is very low. Re-charge or replace the battery.
After connecting
the device to a Ca-
ble, a battery
charging icon Ap-
pears. Battery is de-
pleted but is
charging. Press and hold the Power button to turn on.
When charging, the
LED slowly blinks
red. The device is
at an ex-
tremely low-
power state. Charge the device for a few minutes. The LED changes to
flashing green then press the
Power button to turn on the
device. If LED continuously blinks red, check power con-
nections. Disconnect and reconnect connections.
Battery did not
charge. Battery
failed. Replace battery. If the device still does not operate, per-
form a hardware reset.
Device was
removed
from power
while battery
was charg-
ing. Insert device in cradle or attach Charge Cable. The 2280
mAh battery fully charges in approximately four hours.
Extreme bat-
tery tempera-
ture. Battery does not charge if ambient temperature is below 0
°C (32 °F) or above 45 °C (113 °F).
During data com-
munication with a
host computer, no Device re-
moved from
USB cable or Reattach the communication cable and re-transmit.
Table continued…
MN003477A01-A
Chapter 13: Maintenance and Troubleshooting
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