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XMS Configuration Guide
20-17
Ingesting media files using the File Ingest Server
File Ingest Server’s logging
The File Ingest Server Control Panel’s
L
OGGING
page (figure
20-8
) allows you to set
parameters to create a logging criteria. As ingest requests are processed, the operation
status of the File Ingest Server and transcoding services are recorded to the
IngestServer.log
file, which is located in the following directory:
C:\Documents and Settings\All Users\Application Data\VertigoXmedia\Logs
.
Figure 20-8. The File Ingest Server Control Panel’s Logging page
The
IngestServer.log
file allows you to determine whether the File Ingest Server is
being used correctly and it helps you to diagnose error conditions. In fact, Miranda’s
Technical Support team will often ask its customers to send them the File Ingest Server’s
log file to help them troubleshoot any unexpected behavior that they may be experiencing.
Figure 20-9. Accessing the IngestServer.log file