Introduction
8-3
Troubleshooting Printer Problems
Introduction
This chapter provides information to aid you in resolving printer prob-
lems you may encounter, or at least guide you to the proper sources
for help. You’ll find in this chapter tables of common status messages,
a problem checklist, and actions you should take when a specific
problem occurs. There are step-by-step instructions for removing
media jams from key locations along the media path, as well as
descriptions of common print quality problems with corresponding
solutions. You’ll also find the information you’ll need to have before
placing a service call if one becomes necessary.
Status and Service Messages
Status and service messages are displayed in the control panel mes-
sage window. They provide information about your printer and help you
locate many problems. When the condition associated with a displayed
message has changed, the message is cleared from the window.
Status Messages
»
Note:
Status messages are not displayed while the printer is off line.
This status message...
means...
Do this...
ACC ALREADY DISABLED
The accounting option
selected is now in effect.
No action needed.
ACC ALREADY ENABLED
The accounting option
selected is now in effect.
No action needed.
ACC DISABLED
The accounting option
selected is now in effect.
No action needed.
ACC ENABLED
The accounting option
selected is now in effect.
No action needed.
Summary of Contents for MAGICOLOR 2
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