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Interleaf EP5000/EP4000 TROUBLESHOOTING
97.04.01
T-37
Symptom
Step
Check Item
Result
Action
D
Paper is not taken
up at all.
1
Does the paper being used
meet product specifica-
tions?
NO
Instruct the user to use the
paper that meets product
specifications.
D
Paper is stationary
before the Paper
Take-Up Sensor.
2
Is the paper curled, waved,
or damp?
YES
Change the paper. Instruct
the user in how to store the
paper.
4
Are the Paper Take-Up Roll
and Separator Roll de-
formed, worn, or dirty with
paper dust?
YES
Clean or change the Paper
Take-up Roll and/or Sepa-
rator Roll.
Is 3rd Drawer Paper Take-
Up Motor M22 turning when
D
Check the motor for over-
load.
D
5
the Start key is pressed?
NO
D
Change PWB-A (PF-105)
or PWB-A (copier).
Change M22.
Paper is stationary
at the Vertical Trans-
Is Vertical Transport Drive
Motor M21 turning when the
D
Check the motor for over-
load.
D
port Section.
1
Start key is pressed?
NO
D
Change PWB-A (PF-105)
or PWB-A (copier).
Change M21.
2
Are the Vertical Transport
Rollers deformed, worn, or
dirty with paper dust?
YES
Clean or change the Verti-
cal Transport Rollers.
3
Does PC17 operate proper-
ly?
Using the IC Port Data
Check function, make an in-
put port check on PWB-A
(400) (IC1A) PC3.
NO
Check the PC17 actuator
for operation and, if it oper-
ates properly, change
PC17.
4
Does PC22 operate proper-
ly?
Using the IC Port Data
Check function, make an in-
put port check on PWB-A
(400) (IC1A) PC2.
NO
Check the PC22 actuator
for operation and, if it oper-
ates properly, change
PC22.
Does PC21 operate proper-
ly?
Using the IC Port Data
YES
Change PWB-A (PF-105)
or PWB-A (copier).
Change M21.
5
Check function, make an in-
put port check on PWB-A
(400) (IC1A) PE3.
NO
Check the PC21 actuator
for operation and, if it oper-
ates properly, change
PC21.