Mindray DPM 1, Operator'S Manual

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III
Return Policy
In the event that it becomes necessary to return a unit to Mindray DS, follow the
instructions below.
1. Return authorization.
Contact the Customer Service Department and obtain a Customer Service Authorization
number. This number must appear on the outside of the shipping container. Returned
shipments will not be accepted if the number is not clearly visible. Please provide the model
number, serial number, and a brief description of the reason for return.
2. Freight policy
The customer is responsible for freight charges when this product is shipped to Mindray DS
for service (this includes customs charges).
3. Return address
Please send the part(s) or equipment to the address offered by the Customer Service
Department.
Contact Information
Manufacturer: Mindray DS USA, Inc.
Address: 800 MacArthur Blvd.Mahwah, New Jersey 07430 USA
Tel: 1.800.288.2121, 1.201.995.8000
Website: www.mindray.com