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MIMAKI tx300p Operation Manual Download Page 110

Chapter5 Troubleshooting

5-2

Troubleshooting

Take appropriate actions as described below before taking the trouble as a failure.
If still the problem is not solved after troubleshooting, contact your dealer or an office of MIMAKI.

Power does not turn on

In most cases, this is due to improper connection of the power cable for the machine or computer. Check that the power
cable is connected properly.

The machine does not start printing

This occurs when the data is not being transmitted to the machine properly.
It can also occur when the printing function does not work properly or the media is not set correctly.

Media get jammed / media is soiled

Media jamming or stained media is considered to be due to the use of an unsuitable media or improper setting of media.

Has the power cable been connected 
between the machine and a power plug 
socket ?

Securely connect the power cable.

Is the main switch ON ?

Turn on the main switch. (

P.2-3)

Is the power switch located on the front of 
machine "ON" ?

Turn on the power switch on the front of the machine.

Is the correct interface cable used ?

Use the cable exclusive for the device.

Is the interface cable properly connected ?

Securely connect the interface cable.

Yes

Is the message on the display indicating that 
ink has run out ?

Replace the ink pack with a new one.

Is a recommended media used ?

Use recommended media.

Is the media not curled or bent ends ?

Avoid using any media with curls or bent ends.

Yes

Is the media hanging down along the 
platen ?

Use a take-up device or set the media again on the 
machine. (

P.2-8 , P.2-4)

No

No

No

No

No

Yes

No

No

No

Summary of Contents for tx300p

Page 1: ...MIMAKI ENGINEERING CO LTD URL http mimaki com You can also download the latest manual from our website D202937 13 Original instructions ...

Page 2: ...of the Machine 1 5 Operation Panel 1 6 Media sensor 1 8 Carriage 1 8 Capping station 1 8 Pinch rollers and Grit rollers 1 8 Connecting Cables 1 9 Connecting USB2 0 Interface Cable 1 9 Connecting the LAN cable 1 9 Connecting the power cable 1 10 Setting Ink 1 11 Caution in handling of ink packs 1 14 Media 1 14 Usable sizes of media 1 14 Caution in handling of medias 1 14 Limited media 1 15 Menu mod...

Page 3: ...ETUP MENU 3 2 SETUP MENU table 3 3 Register the optimal print conditions to match the use 3 4 Setting of Media Correction 3 6 If the Positions of Dots Shift 3 7 Setting of Logical Seek 3 7 Setting of Overprint 3 8 Setting of Drying Time 3 8 Setting of Left and Right Margins 3 8 Setting of Feed Speed 3 9 Setting of MAPS4 3 9 Setting Auto Cleaning 3 10 Setting Interval wiping 3 11 About MACHINE SETU...

Page 4: ...eaning the Platen 4 4 Cleaning of grit roller 4 4 About MAINTENANCE MENU 4 6 MAINTENANCE MENUs at a glance 4 7 Maintaining the Capping Station 4 8 Cleaning the Wiper and Cap 4 8 Washing the Head Nozzle 4 9 Washing the Ink Discharge Passage 4 11 When the Machine Is Not Used for a Long Time 4 12 Cleaning the Ink Head and the Area around It 4 14 Nozzle Recovery Function 4 15 Reset the set value 4 16 ...

Page 5: ...ge quality is poor 5 3 Nozzle is clogged 5 3 Ink IC warning appears 5 3 When the Ink Leakage Occurs 5 3 Warning Error Messages 5 4 Warning messages 5 4 Error messages 5 7 Chapter 6 Appendix Specifications 6 2 Machine specifications 6 2 Ink specifications 6 3 Setting orders depending on ink type 6 4 Setting orders of ink cartridges 6 4 Sheet for inquiry 6 5 ...

Page 6: ... can interfere with radios and televisions if set up or commissioned under improper conditions The product is not guaranteed against any damage to specific purpose radio and televisions The product s interference with your radio or television will be checked by turning on off the power switch of the product In the event that the product is the cause of interference try to eliminate it by taking on...

Page 7: ...ed on the power cable or if it is heated or pulled the power cable can break thus resulting in fire or electric shocks Do not use this machine in an environment where humidity is high or the machine may get wet Using the machine under such environment may result in fire or electric shock or cause malfunction Use of the machine under an abnormal condition where it produces smoke or strange smell ca...

Page 8: ...ket Handling of the power cable Connect to a socket outlet with determinate polarity For PLUGGABLE EQUIPMENT the socket outlet shall be installed near the equipment and shall be easily accessible Check the voltage of the wall outlet and the capacity of the circuit breaker before you plug the power cords Plug each power cord to different outlet that has independent circuit breaker If you plug more ...

Page 9: ... damage caused by the use of the ink cartridge replenished with ink If the ink cartridge is moved from a cold place to a warm place leave it in the room temperature for three hours or more before using it Open the ink cartridge just before installing it in the machine If it is opened and left for an extended period of time normal printing performance of the machine may not be ensured Make sure to ...

Page 10: ...Safety Precautions ix Safety interlock This machine is equipped with interlocks to terminate the operation for your safety when the cover opens during printing etc red circle parts in the figure below ...

Page 11: ...ing labels are stuck on the machine Be sure to fully understand the warning given on the labels If a warning label is illegible due to stains or has come off purchase a new one from a distributor or our sales office When the maintenance cover is open ...

Page 12: ...xi Warning labels No Reorder Label 1 M910931 2 M907833 3 M903330 4 M907935 5 M905811 ...

Page 13: ...KI EUROPE B V Stammerdijk 7E 1112 AA Diemen The Netherlands Managing Director Koji Shimizu Directives Machinery Directive 2006 42 EC Low Voltage Directive 2014 35 EU EMC Directive 2014 30 EU RoHS Directive 2011 65 EU The above products have been evaluated for conformity with above directives using the following European standards The technical construction file TCF for this product is retained at ...

Page 14: ...xiii Warning labels ...

Page 15: ...ons 1 4 Front Side of the Machine 1 4 Rear Side and Right Side of the Machine 1 5 Operation Panel 1 6 Media sensor 1 8 Carriage 1 8 Capping station 1 8 Pinch rollers and Grit rollers 1 8 Connecting Cables 1 9 Connecting USB2 0 Interface Cable 1 9 Connecting the LAN cable 1 9 Connecting the power cable 1 10 Setting Ink 1 11 Caution in handling of ink packs 1 14 Media 1 14 Usable sizes of media 1 14...

Page 16: ...cks 2 Raise the take up and feeding legs Model Width Depth Height Gross weight Tx300P 1800 3200 mm 130 0 in 965 mm 38 0 in 1857 mm 73 1 in 255 kg 562 2 lb 500 mm or more 19 7 in or more 4200 mm or more 165 4 in or more 2850 mm or more 112 2 in or more 500 mm or more 19 7 in or more 1000mmormore 39 4inormore 1000mmormore 39 4inormore When the machine is moved to any place other than on the same ste...

Page 17: ... 3 Move this machine as shown in the figure For safety be sure to operate it with 4 people or more Do not push the cover to move this machine since the cover may be broken 4 Lower the take up and feeding legs 5 Reinstall the caster blocks ...

Page 18: ...e Maintenance cover upper Open the cover in maintenance Even when the power switch is off keep all covers Ink cartridges Each cartridge contains an ink of a particular color Take up device Automatically winds up the roll media printed Carriage Move the print head unit from side to side Maintenance cover lower Open the cover in maintenance Even when the power switch is off keep all covers closed Cl...

Page 19: ...into the paper core right and left of a roll media hold the media It supports the paper core of 2 inch and 3 inch LAN connector This is Ethernet interface connector Top blower Suppress upward floating of the ink mist that occurs during printing USB 2 0 connector This is USB2 0 interface connector Waste ink tank Waste ink gathers in this tank Feeding folding bar Stabilizes the media tension on the ...

Page 20: ...the machine Lit steady blue Print data still remains in the machine Flashing red Error has occurred Lit steady red Error SYSTEM HALT has occurred Lit steady yellow Firmware is being updated Display Displays the following items Printer status Set media width Ink status 1 Functions assigned to FUNC1 to FUNC3 2 key Changes over the functions of the function keys FUNC1 FUNC3 key Press this to set vari...

Page 21: ... on the MENU screen or other screens it moves to the previous page Used for completing confirmation when warning message has been displayed and so on Used for turning functions OFF or cancelling them for example when turning heater settings OFF and so on Some kind of setting or function is assigned Operate according to the description of each function Switches between enable disable when selecting...

Page 22: ... heads The wiper is consumable If the wiper is deformed or the media is stained replace the wiper with a new one Pinch rollers and Grit rollers This machine retains the media with the pinch rollers and grit rollers During printing operation the grit rollers feed the media forward When setting a media be sure to cover the media sensors located on the rear of the platen The media cannot be detected ...

Page 23: ...p temporarily at the right or left end during printing Removing USB memory If a USB memory module is inserted in the personal computer to which a Tx300P machine is connected click Stop in the Safely Remove Hardware window by following the instructions given there first and then remove the module Leaving a USB memory module inserted can cause ERROR 10 COMMAND ERROR Copy the data onto the hard disk ...

Page 24: ...o a plug socket If 100Mbps 10Mbps or No connect is displayed you cannot print using the LAN If 100Mbps or 10Mbps is displayed you can use event mail Chapter3 Setting event mail function Color State Condition Green Lighting Connected with 1000BASE T OFF Connected without 1000BASE T Yellow Lighting Link up Blinking Receiving data OFF Link down If the yellow light only lights up or is blinking the st...

Page 25: ...properly 2L ink pack IC chip IC chip Insert the chip facing the metal side to the left Do not touch the metal part while inserting The IC chip may be damaged by static electricity 2 open to right and left 1 While pressing the finger grip Be careful of the IC chip direction If it is set in the wrong direction ink is not supplied properly When putting the 2L ink pack shape the pack referring to the ...

Page 26: ...n the step 2 with used 2L ink packs Not to mix with an IC chip of a new ink pack Push the 2L eco case all the way in If not it may not supply ink When exchanging 2L ink pack be sure to wear goggles and gloves Ink may spatter and get in your eyes accidentally Although approximately 10 cc of ink remains in the ink pack after use the pack is filled so that the actual amount used is two liters When re...

Page 27: ...k pack 2L eco case and ink IC chip are collectively described under the name of ink cartridge Be careful not to touch the metal part of the IC chip There is the danger of damaging IC chip because of static electricity being generated Request an industrial waste disposal company for disposal of used ink packs If removing an ink pack before it ends follow the procedures below Otherwise you cannot ac...

Page 28: ... less Φ210mm or less others Roll weight 40kg or less Roll inside diameter 3 or 2 inches Side printed Regardless of faces out and in Roll end treatment The roll end is gently fixed to the core with weak adhesive tape or weak glue for easy removal When using a media other then the following be sure to perform test printing to confirm the plot result and then determine whether it can be used or not D...

Page 29: ...er tube whose strength is insufficient and which bends when attached to a feeding unit Fabric conditions which enable to print Even when using media other than described above be sure to print by optional test data After checking the printing result judge whether it can be used or not Items Condition Remarks Width variation less than 5mm one side edge Curve when expanded One direction curve not al...

Page 30: ... remaining amount of ink the description of the cartridge error the model name the firmware version and so on MENU mode To set MENU mode press the FUNC1 key when this machine is in LOCAL mode In this mode each function can be set REMOTE mode This machine prints the data it receives width 1340mm REMOTE MENU TEST PRINT CLEANING Local Setup 1 12 00 heigth 4 0mm Displays detected ink levels approximat...

Page 31: ...ice 2 16 Setting leaf media 2 21 Changing the printing origin 2 22 Test Printing 2 23 Test Printing 2 23 Set the media feeding 2 24 Flow of media feeding correction 2 24 Setting the torque limiter 2 25 Head Cleaning 2 25 About head cleaning 2 25 Perform head cleaning depending on the test printing result 2 25 Setting of Media Correction 2 26 Setting of Media Correction 2 26 If the Positions of Dot...

Page 32: ...wer ON OFF 2 3 Setting a Media 4 Test Printing Head Cleaning Referring to Turning the Power ON OFF P 2 3 Referring to Setting a Media P 2 4 Referring to Test Printing P 2 23 Referring to Head Cleaning P 2 25 5 Printing Data Referring to Printing Data P 2 27 ...

Page 33: ...achine again press the END POWER key Cautions about Turning the Power OFF Do not turn the main power switch OFF When the main power switch is ON the power periodically turns ON and the nozzle clogging prevention function flushing function operates When the main power switch has been turned OFF the auto maintenance functions such as flushing do not operate and this may cause nozzle clogging Keep th...

Page 34: ...e not to drop the media on your foot when setting the media It may cause an injury due to the media When setting a roll media work by two or more people Otherwise you may hurt your back by the weight of the roll media Adjust the head height prior to setting the media If the head height is adjusted after the media is set this may cause a media jamming deterioration of the print quality or head dama...

Page 35: ...NU twice key in LOCAL MACHINE SETUP MENU will be displayed 2 Press to select HEAD HEIGHT and press the key Move the carriage to the platen 3 Loosen the height adjusting screw in front and press the key Loosen the screws rotating each by one turn of a standard screwdriver 4 Adjust the height adjusting handle according to the media Rotate while pressing Look at the display and adjust to an appropria...

Page 36: ... mm Depending on the width of the image to be printed adjust the number of ink receiving spacers to attach Ink receiving spacer Adjusting spacer Ink receiving spacer Reference for attaching ink receiving spacer fabric edge spacer Arrange ink receiving spacers so that they cover an area wider than the width of the image to be printed Adjust the number of spacers so that they are apart from right an...

Page 37: ...oller and secure with an adhesive tape 3 Mount the fabric roller with the fabric wrapped Mount the fabric roller in the slot on the back of the tension roller Fit the shaft holder into the slot on both sides of the fabric roller Adjust the bearing position on both ends of the fabric roller Loosen the screw of the bearing so that the fabric roller contacts the tension roller 4 Turn the tension roll...

Page 38: ... tension bar and take up tension bar into their locked positions 5 Attach folding bar according to the media to be set To stabilize the tension on the feeding side attach folding bar in an appropriate position to suit the media to be set The position in the figure below is our recommended attachment position Even when folding bar is attached in this position if the media becomes loose or has verti...

Page 39: ...mounting boards 6 Set the left end of the core of the roll media on the left roll holder Push the roll media onto the roll holder until the roll core is all the way seated 7 Loosen the screw of the right side feeding device then insert the core of the roll media 8 Fix feeding legs on the floor Be sure to fix feeding legs on the floor to prevent the shaft fixing feeding device from bending due to t...

Page 40: ...tally the media may contact the grid rollers and get scratched Pull out the media to such an extent that the media covers tension roller 13 Remove creases from the media and lower clamp lever Lightly pull a few areas of the media to remove creases confirm that each edge of the media front and back is linear and then lower the clamp lever 14 Close the front cover 15 Set an empty core of the roll me...

Page 41: ... side is completed the detection operation continues to be performed on the winding diameter of the media If the media cannot be detected carry out the operations from step 2 again When setting wider media fix five positions and more of the media with tape etc The more fixing positions are the more tension of the media becomes even When the position of the fabric set and the position of the core i...

Page 42: ...djust the folding bar To perform printing on media with appropriate tension it is necessary to adjust the mount position of the folding bar and the number of bars If the tension of the media is low Increase the winding angle The tension applied to the media becomes higher If the tension of the media is high Decrease the winding angle The tension applied to the media becomes lower When you finish s...

Page 43: ...t roll media without using tension bar replace direct connection unit attached to feeding take up device with torque limiter that comes with the product To print continuously without using tension bar limit the media length to approximately 10 m If you want to continuously print more than 10 m use tension bar to set media As shown in the figure attach it so that the tip of the shaft of the take up...

Page 44: ...al media width setting and enter the media width When MEDIA RESIDUAL of the machine setup is ON P 3 15 the screen for entering media remaining amount is displayed after detecting the media width P 2 14 Entering the media remaining amount When MEDIA RESIDUAL of the machine setup is ON P 3 15 the screen for entering media remaining amount is displayed after detecting the media width 1 Display the sc...

Page 45: ...built in LED pointer with the right edge of the media 4 Press the key Next the screen to enter the left edge position of the media is displayed When Media width entering mode is selected on step 2 this setting is end without display this screen 5 Press to set a light point of the LED pointer to the left edge position of the media In the same manner as in step 3 align the light of the LED pointer t...

Page 46: ...e up face out media by using tension bar Applying tension on face in media using small take up unit ON OFF button Turns the winding motion on off When you press the button and operate the feeding device the device keeps taking up the media until you press the button again 1 1 You can also change the setting so that the feeding operation only lasts while the ON OFF button is being pressed For detai...

Page 47: ...torque For light media When the torque limiter is adjusted too weak The media can not be taken up firmly When the torque limiter is adjusted too strong The slack may occur depending on the media and cause influence on the image quality When using the tension bar adjust the torque limiter at about 75 to 100 of the maximum torque When adjusting the torque limiter use the torque adjustment handle sup...

Page 48: ...ight is not attached to this machine when you purchase the product The maximum weight for weights to be attached to one place is 700 g large 100 g x 2 sheets small 50 g x 10 sheets you can change the weight of tension bar If the same amount of weight is put on the upper side or the lower side counter weight is heavier when that amount of weight is put on the upper side Counter weight is put at fou...

Page 49: ...ntly attached weight adjustment spring Alternatively replace it with another spring 4 Attach the weight adjustment shaft Be careful about the orientation of the guide for attaching the weight adjustment shaft when attaching the shaft 5 Insert the weight adjustment shaft with the holes on it directed horizontally and insert the weight adjustment shaft fixing plate as far as it goes 6 Tighten the sc...

Page 50: ...media and attach an appropriate number of weights Small Large Do not remove the weight that was originally attached Attached to the under surface Counter weight A weight can be attached to either the top surface or bottom surface of tension bar If the counter weight 50g x 28 sheets of the right figure is attached install a counter weight in the following manner Check the tension of the media and a...

Page 51: ...ia remove the fabric retainer from the media before printing In this case set the machine setup of Setting the Media Detection to MANUAL P 3 15 and refer to P 2 15 Setting of the manual media width setting and set the media width 5 Close the front cover Set the media straight 6 Press to select LEAF 7 The media detection is started 1 The media width is detected 2 The media is fed then the rear end ...

Page 52: ...ition Select the carriage and media moving the point with 3 After determining the origin press the key The printing origin is changed When installing the media align the media s right edge with the groove in the platen Placing the media rightward of the groove will make it rise up if it moves obliquely and this could cause damage to the head If a media is misaligned to the right left more than fix...

Page 53: ...eflected on when you will print next time ON Print the pattern of nozzles with recovered nozzles by other nozzles which have been registered by the nozzle recovery of the maintenance menu OFF Print the pattern without Nozzle Recovery 5 Press the key Test printing starts When the printing has been completed the screen returns to LOCAL 6 Check the printed test pattern When the result is normal end t...

Page 54: ...ue of the tension 6 Print the correction pattern If correction by counter weight torque adjustment is not enough input the correction value in the feed correction setting Referring to Setting of Media Correction P 2 26 Referring to Setting the torque limiter P 2 25 Referring to Setting of Media Correction P 2 26 Referring to Setting of Media Correction P 2 26 5 If correction by counter weight adju...

Page 55: ... pattern 1 Press the TEST PRINT CLEANING key in LOCAL CLEANING MENU will be displayed 2 Press to select the cleaning type NORMAL Select this if any line is missing SOFT When only head wiping is desirable in case of bent lines HARD Select this if inferior printing cannot be improved even by NORMAL or SOFT cleaning 3 Press the key 4 Perform test printing again and check the result Repeat the cleanin...

Page 56: ... will start Multiple test patterns are printed The printed patterns are called Pattern 1 Pattern 2 Pattern 3 in the order of printing 4 Press to enter a correction value of Pattern 1 and then press the key Corrected feeding rate 40 to 40 Check the test patterns The position where an outward feeding line and a return feeding line become one straight line is the correction value When the correction ...

Page 57: ...hen it returns to the Local Behavior after printing has been completed Drying Feed If set DRYING FEED in the MACHINE SETUP to other than OFF after completing the print it will start the feed operation in order for the print surface to be dried by the external heater Perform the feeding operation until the back edge of printing passes the heater When you press the END key the operation is terminate...

Page 58: ...2 28 Chapter 2 Basic Operation ...

Page 59: ...r 3 14 Setting the Display of Media Residual 3 15 Setting the PG Drop Adjust 3 15 Setting the Media Detection 3 15 Setting the Drying Feed 3 16 Setting a LANGUAGE 3 16 Setting Time 3 16 Setting Unit Temperature Length 3 17 Setting a KEY BUZZER 3 17 Setting the CONFIRM FEED 3 17 Setting the SPACE FEED MODE 3 17 Set the network 3 18 Setting event mail function 3 18 Initializing the Settings 3 22 Abo...

Page 60: ...T HOST MARGIN RIGHT 100 AUTO CLEANING 100 MAPS4 100 FEED SPEED SETUP 1 2 3 MARGIN LEFT HOST HOST MARGIN RIGHT 100 AUTO CLEANING 100 MAPS4 100 FEED SPEED SETUP 1 2 3 SETUP 1 1 3 FEED COMP DROP POScorrect HOST LOGICAL SEEK DRYING TIME HOST Overprint SETUP 1 1 3 FEED COMP DROP POScorrect HOST LOGICAL SEEK DRYING TIME HOST Overprint SETUP 1 1 3 FEED COMP DROP POScorrect HOST LOGICAL SEEK DRYING TIME H...

Page 61: ...s in which ink is to be applied DRYING TIME P 3 8 SCAN HOST 0 0 to 9 9 sec 0 sec Sets the time to wait for ink drying PRINT END HOST 0 to 120 min 0 min MARGIN LEFT P 3 8 HOST 10 to 85mm 0 mm Sets a non printing area along the right and left edges of the media MARGIN RIGHT P 3 8 0 mm FEED SPEED 2 P 3 9 2 When you set this to 100 or more required time for completion of printing will be shortened How...

Page 62: ...key SETUP MENU will be displayed 3 Press to select and set each item in the setup menu list Please see the reference page in the setup menu list for detailed configuration procedure Copy the contents of SETUP 1 to 4 to Temporary You can use it with changing the part of registration contents of SETUP 1 to 4 Select copy from the registration screen of Temporary and specify the copy source SETUP 1 to...

Page 63: ...e save location will be displayed 5 Press to select the location selected SETUP 1 to 4 and press the key Save confirmation screen will be displayed 6 Press the key Settings of Temporary will be saved to the location selected in step 5 7 Press the key several times to end the setting Reset the registered contents Reset the contents registered to SETUP 1 to 4 1 Press MENU in LOCAL 2 Press to select ...

Page 64: ...peration in Step 7 to make correction 8 Press the key several times to end the setting Correcting Media feeding during Printing A media feeding rate can be corrected even in the remote mode or when image data is printed 1 Press ADJUST in the Remote 2 Press to enter a corrected feeding rate Corrected feeding rate 9999 to 9999 The value entered here is reflected in the corrected feeding rate soon 3 ...

Page 65: ...raight line is the correction value When the correction value in not between 40 and 40 adjust the height of the printing heads and then perform the operations in Step 2 and later 7 In the same way as in Step 4 enter a correction value of Pattern 2 and later and press the key 8 Press the key several times to end the setting Setting of Logical Seek The head s operation varies depending on the LOGICA...

Page 66: ...ting by the keys Time setting by the keys 7 Press the key several times to end the setting Setting of Left and Right Margins Set a non printing area along the left and right edges of the media The offset value against the standard margin 20 mm is set hereupon 1 Press MENU in LOCAL 2 Press to select SETUP 1 to 4 and press the key SETUP MENU will be displayed 3 Press 4 Press to select Margin L or Ma...

Page 67: ...To select MANUAL for the setting refer to P 3 10 Setting MAPS4 Function MANUAL 6 Press the key several times to end the setting MAPS4 provides two setting options AUTO and MANUAL Select AUTO or MANUAL according to your usage Changing the MAPS4 settings may change the color tone Check the effects before use MAPS may not be effective depending on image to be printed Use it after checking effect in a...

Page 68: ... by the number of printed files LENGTH Set the cleaning intervals by the printed length TIME Set the cleaning intervals by the printed time The functions listed below are also available Cleaning Check function Automatic nozzle check after auto cleaning can be set Select Cleaning Operation Timing function The cleaning operation timing can be set when LENGTH or TIME is selected as the unit for clean...

Page 69: ...ss to select EXEC TIMING 11 Press the key and press to select set value There are END OF FILE and PRINTING for set values END OF FILE Carries out the cleaning operations between files after the cleaning interval configured under LENGTH or TIME in Step 6 has passed PRINTING Stops printing and starts the cleaning operation immediately after the cleaning interval configured under LENGTH or TIME in St...

Page 70: ...N CONFIRM FEED SPACE FEED MODE MACHINE SETUP 4 4 NETWORK EVENT MAIL RESET MACHINE SETUP 2 4 PG DROP ADJUST MEDIA DETECT DRYING FEED LANGUAGE TIME MACHINE SETUP 3 4 UNIT TEMP mm UNIT LENGTH ON KEY BUZZER ON CONFIRM FEED SPACE FEED MODE MACHINE SETUP 4 4 NETWORK EVENT MAIL RESET MACHINE SETUP 2 4 PG DROP ADJUST MEDIA DETECT DRYING FEED LANGUAGE TIME MACHINE SETUP 3 4 UNIT TEMP mm UNIT LENGTH ON KEY ...

Page 71: ...g media detection DRYING FEED P 3 16 DRYING FEED OFF 100 to 1000mm OFF Set the length of the media to feed after printing is complete BACKWARD FEED ON OFF OFF Set if require the back feed after feed LANGUAGE P 3 16 English Displayed language is changed TIME P 3 16 4h 20h Japan time Time difference is corrected UNIT TEMP P 3 17 C Centigrade F Fahrenheit C A unit for displaying temperature is set UN...

Page 72: ... send the e mail at the end of printing Error Event ON OFF OFF Set whether you send do not send the e mail when a error occurs Warning Event ON OFF OFF Set whether you send do not send the e mail when a warning occurs Other Event ON OFF OFF Set whether you send do not send the e mail when an event other than the above occurs Mail Address P 3 19 Set the e mail address to which you send the event ma...

Page 73: ...y referring to P 3 7 If the Positions of Dots Shift 8 By referring to steps 4 to 7 change the head height to 4 mm and then correct the dot positions in patterns 1 to 5 9 Press the key several times to end the setting Setting the Media Detection Set the following two items in media detection settings 1 Press MENU twice in LOCAL MACHINE SETUP MENU will be displayed 2 Press When the media remaining a...

Page 74: ...he key several times to end the setting Setting a LANGUAGE You can change the displayed language 1 Press MENU twice in LOCAL MACHINE SETUP MENU will be displayed 2 Press 3 Press to select LANGUAGE and press the key 4 Press to select language and press the key 5 Press the key several times to end the setting Setting Time You can set time of your country time difference 1 Press MENU twice in LOCAL M...

Page 75: ... for checking the result of the test printing etc or not 1 Press MENU twice in LOCAL MACHINE SETUP MENU will be displayed 2 Press twice 3 Press to select CONFIRM FEED and press the key 4 Press to select a set value and press the key Set value ON OFF 5 Press the key several times to end the setting Setting the SPACE FEED MODE Change the feed mode of the margin included in the image data the space o...

Page 76: ...e displayed Both of DHCP and AutoIP is OFF you can set DEFAULT GATEWAY DNS ADDRESS SUBNET MASK For other than above proceed to the Step 14 13 Press several times to select setting item and press the key 14 Press to select a set value and press the key 15 Press the key several times to end the setting Setting event mail function Set the function to send e mails to the set e mail address when events...

Page 77: ...RESS will be selected 5 Press to set mail address and press the key Set the e mail address to which you send the event mail Set it with alphanumeric characters and symbols within 96 characters 6 Press the key several times to end the setting Set the subject 1 Press MENU twice in LOCAL MACHINE SETUP MENU will be displayed 2 Press 3 Press to select EVENT MAIL and press the key 4 Press 3 times and pr...

Page 78: ...the SMTP server When you select OFF proceed to the Step 20 13 Press and press the key USER NAME will be selected 14 Press to set User Name and press the key Press to set the user name to use for the authentication Set it with alphanumeric characters and symbols within 30 characters 15 Press and press the key PASSWORD will be selected 16 Press to set Pass Word and press the key Press to set the pas...

Page 79: ...Or cannot access DNS server Check the POP server address Check that the machine is in the environment where DNS is available 11021 Cannot connect with the POP server Check the POP server setting Check the firewall setting 12010 An error returns from the POP server Check the POP server setting 13000 The POP authentication has failed Check the user name and the password Check the APOP setting Confir...

Page 80: ...UP MAINTENANCE and MACHINE SETUP to the status before shipment 1 Press MENU twice in LOCAL MACHINE SETUP MENU will be displayed 2 Press 3 Press to select RESET and press the key 4 Press the key The already configured settings are initialized 5 Press the key several times to end the setting ...

Page 81: ...is when you want to conduct automatic nozzle recovery Judgement Condition P 3 25 1 to 200 1 Sets how many missing nozzles are detected for Nozzle Missing judgment to be made according to each color Maximum 16 per 1 nozzle line 2 2 Depending on the print conditions nozzle recovery is not applied in some cases NOZZLE CHECK Printing Check NOZZLE RECOVERY Judgement Condition three times MENU SETUP MAI...

Page 82: ...ettings when the settings are enabled 1 nozzle check Judgment 2 3 Recovery operation nozzle check Judgment 4 Retry Judgment Printing Check Judgment Detects missing nozzles If more missing nozzles than Judgement Condition are detected after the nozzle check cleaning is performed and nozzle check is conducted again 5 Nozzle Missing judgment If more missing nozzles than A are eventually detected cont...

Page 83: ...files 7 Press the key twice The Action setting screen will be displayed 8 Press the key CLEANING TYPE will be selected 9 Press to select cleaning type and press the key Setting value OFF SOFT NORMAL HARD 10 Press to select retry count and press Setting value 0 to 3 11 Press the key several times to end the setting Setting the NOZZLE RECOVERY set this if you want to conduct automatic nozzle recover...

Page 84: ...rs and warnings to date When you press the date of occurrence year month day hour minute and the error warning information are displayed alternately in the order of occurrence LIST This allows you to print the settings of this machine INFORMAITION USAGE VERSION INK REPLACE REPORT ERROR HISTORY LIST four times MENU SETUP MAINTENANCE MACHINE SETUP NOZZLE CHECK INFORMATION INFORMAITION USAGE VERSION ...

Page 85: ...machine s settings will be printed 4 Press the key several times to end the setting When you reset the used count of the wiper press FUNC2 key while RESET is displayed When you press the ENTER key the number of wipings is reset By pressing the function key during display of WIPING information WASTE TANK information and Spout Rubber in USAGE the used counts can be reset When resetting WIPING inform...

Page 86: ...Chapter 3 Confirming Machine Informationa 3 28 ...

Page 87: ...aining the Capping Station 4 8 Cleaning the Wiper and Cap 4 8 Washing the Head Nozzle 4 9 Washing the Ink Discharge Passage 4 11 When the Machine Is Not Used for a Long Time 4 12 Cleaning the Ink Head and the Area around It 4 14 Nozzle Recovery Function 4 15 Reset the set value 4 16 Check the condition for which nozzle recovery cannot be performed 4 16 Enabling or disabling nozzle recovery during ...

Page 88: ...hine Moisture inside the machine can cause electric shock hazards or damage to the machine To ensure stable ink jetting it is necessary for the machine to eject a small amount of ink flushing regularly when a printing outputting operation has not been performed for a long time When the machine is not to be used for a long time turn off only the power switch on the front side leave the main power s...

Page 89: ...Cleaning folding bar take up side Remove ink blot etc adhering to the folding bar located on the front surface of the machine and used at takingup the media Moisten soft cloth with water or waterish mild detergent squeeze tightly and then wipe it off Cleaning the tension roller Remove ink stain etc adhering to the tension roller at the front side of the machine Moisten soft cloth with water or wat...

Page 90: ...e right side of it with your fingers Wipe off dirty edge of the brush with a dry cloth If the dirt is hard to remove try putting some water on the brush Water on the platen flows into the waste ink tank on the left Be careful not to let dirty water overflow out of the waste ink tank Be careful not to flash a large amount of water It may cause the overflow of water from inside the platen Waste ink ...

Page 91: ...Chapter 4 Maintenance 4 5 1 2 2 4 5 6 4 Remove blot on the pinch roller surface Wipe the pinch roller surface with a cloth etc to remove ink blot Remove ink stain ...

Page 92: ...LING INK TANK EXCHANGE MAINTENANCE STATION NOZZLE RECOVERY AUTO MAINTENANCE INK FILLING INK TANK EXCHANGE MAINTENANCE STATION NOZZLE RECOVERY AUTO MAINTENANCE INK FILLING INK TANK EXCHANGE TEST PRINT CLEANING STATION MAINTENANCE TEST PRINT CLEANING STATION MAINTENANCE REMOTE MENU TEST PRINT CLEANING Local Setup 1 12 00 REMOTE MENU TEST PRINT CLEANING Local Setup 1 12 00 REMOTE MENU TEST PRINT CLEA...

Page 93: ... For printing using another nozzle if nozzle wash and so forth fail to effect recovery from nozzle missing etc PRINT Used to print a pattern and to check and or register clogged nozzles ENTRY Registers the faulty nozzle identified by PRINT RESET Resets a registered faulty nozzle CHECK Checks recoverable printable conditions TEST PRINT ON OFF Enables or disables the configuration of the nozzle reco...

Page 94: ...g to the wiper and bracket with a clean stick dipped in cleaning solution for maintenance Wipe off so that cleaning solution for maintenance will not remain 6 Clean the wiper cleaner Wipe off the ink sticking to the wiper cleaner with a clean stick dipped in cleaning solution for maintenance Wipe off so that cleaning solution for maintenance will not remain To keep the nozzle status normal perform...

Page 95: ...y open the front cover 6 Clean the wiper and the bracket and press the key 1 Open the right maintenance cover then pull out it by holding projections at both ends of the wiper 2 Clean the wiper and bracket with a clean stick dipped in maintenance washing liquid for maintenance Wipe off so that maintenance washing liquid for maintenance will not remain 3 Insert it in the original position by holdin...

Page 96: ... value 1 to 99 minutes Unit minute The maintenance washing liquid filled in the cap is absorbed Please Wait will be displayed in the display until the time you set has elapsed After cleaning the wiper check to make sure the cap slider is not tilted If it is tilted move the slider block left and right to fix its tilt If the front cover is not closed the cleaning solution will not be automatically f...

Page 97: ...t of cleaning solution in the cap 7 Close the front cover and press the key Before washing the ink discharge passage make sure that the maintenance washing liquid is set If the maintenance washing liquid is not set washing operation will not be conducted and the passage could be clogged If the front cover is not closed the cleaning solution will not be automatically filled If the front cover is op...

Page 98: ...main At this time the discharge passage is cleaned automatically Use the machine with always turning ON the main power The function preventing nozzle clogging operates automatically to protect the head of the nozzle The head nozzle may result in nozzle clogging if the main power switch is left OFF for a long time Check the items on the right beforehand Is NEAR END or INK END displayed The cleaning...

Page 99: ...e front cover and press the key After its initial operation the machine returns to step2 If the front cover is not closed the cleaning solution will not be automatically filled If the front cover is open be sure to close it If the cleaning cartridge is not valid the cleaning solution will not be automatically filled to the cap Open the front cover and use a dropper to fill the maintenance cleaning...

Page 100: ...t end of this machine 4 Open the maintenance cover 5 Wipe ink sticking to the side of the head off with a clean stick Never rub the nozzles 6 Press the key after the cleaning 7 Close the maintenance cover and press the key After its initial operation the machine returns to LOCAL Tools required for cleaning Clean stick SPC 0527 Gloves Goggles Be sure to wear the attached goggles and gloves when cle...

Page 101: ... 130 141 150 161 170 181 190 201 210 221 230 1 10 21 30 41 50 61 70 81 90 101 110 121 130 141 150 161 170 181 190 201 210 221 230 1 10 21 30 41 50 61 70 81 90 101 110 121 130 141 150 161 170 181 190 201 210 221 230 241 250 261 270 281 290 301 310 241 250 261 270 281 290 301 310 241 250 261 270 281 290 301 310 241 250 261 270 281 290 301 310 241 250 261 270 281 290 301 310 241 250 261 270 281 290 3...

Page 102: ...played 4 Adapt each item of the judgment conditions to your current state 1 Press to select the setting item and press the ENTER key 2 Press to select the setting value and press the ENTER key 3 Repeat steps 1 and 2 and set all of the items 5 Press Begin to check if nozzle recovery at the set printing conditions can be done When the check is completed the judgment result is displayed on the screen...

Page 103: ... LOCAL MAINTENANCE MENU will be displayed 2 Press to select AUTO MAINTENANCE and press the key 3 Press the key REFRESH will be selected 4 Press to set the refreshing interval and press the key Set value The set value will differ according to the ink type being used 5 Press the key several times to end the setting When you perform maintenance manually after manual maintenance is completed and when ...

Page 104: ...NU will be displayed 2 Press to select AUTO MAINTENANCE and press the key 3 Press several times to select Interval or Type and press the key 4 Press to select a set value and press the key Set value The set value will differ according to the ink type being used Set value of type NORMAL HARD 5 Press the key several times to end the setting Fill up Ink Supplies ink to correct nozzle clogging 1 Press...

Page 105: ...ey The carriage will move onto the platen 5 Remove the wiper Pull out the wiper by holding the protrusions at its both ends 6 Insert a new wiper Insert the wiper by holding the protrusions at its both ends 7 Close the front cover and press the key After its initial operation the machine returns to LOCAL When the warning message for replacing wiper is shown confirm whether there is no damage and fu...

Page 106: ...Press the key Replace the waste ink tank with another When the waste ink tank becomes full carry out the procedure below to replace the waste ink tank and in the Maintenance menu set 0 for waste ink tank information If you replace the waste ink tank before the waste ink tank confirmation message is displayed before the 2L tank is 80 1 6L full carry out the same procedure to replace the waste ink t...

Page 107: ...tank by holding a handle of the tank 8 Close the waste ink tank stopper 9 Press the key The ink discharging amount that is controlled by the machine is reset and the message is cancelled Waste ink is equivalent to waste oil of industrial waste Request an industrial waste disposal company for disposal of waste ink New waste ink tank ...

Page 108: ...Chapter 4 Maintenance 4 22 ...

Page 109: ...r displayed on the LCD Troubleshooting 5 2 Power does not turn on 5 2 The machine does not start printing 5 2 Media get jammed media is soiled 5 2 Image quality is poor 5 3 Nozzle is clogged 5 3 Ink IC warning appears 5 3 When the Ink Leakage Occurs 5 3 Warning Error Messages 5 4 Warning messages 5 4 Error messages 5 7 Chapter 5 Troubleshooting ...

Page 110: ...ered to be due to the use of an unsuitable media or improper setting of media Has the power cable been connected between the machine and a power plug socket Securely connect the power cable Is the main switch ON Turn on the main switch P 2 3 Is the power switch located on the front of machine ON Turn on the power switch on the front of the machine Is the correct interface cable used Use the cable ...

Page 111: ...the key When the Ink Leakage Occurs If the ink leakage occurs unplug the power plug to turn off the main power switch and contact our service office or distributor Phenomenon Measures White lines blur dark stripes in the direction of travel of the heads 1 Execute the head cleaning P 2 25 2 Perform maintenance of the inside of the station P 4 8 3 Execute the FEED COMP function P 3 6 4 If any pieces...

Page 112: ...d ink printing and cleaning etc Replace with a new ink pack The waste ink tank count has exceeded the prescribed amount Check the amount of waste ink in the waste ink tank Conduct maintenance and waste ink tank replacement and reset the amount of waste ink The used count of wiper has exceeded the prescribed number Execute maintenance station maintenance and wiper exchange and replace the wiper No ...

Page 113: ...ng to the explanation for ERROR 653 NCU NZK CHK MARK The NCU unit is not connected The nozzle check function cannot be used Turn the main power OFF wait a while and then turn it ON again If the same error message appears contact our service desk or your local distributor to call for service The NCU sensor sensitivity is too low to correctly judge nozzle missing The nozzle check function cannot be ...

Page 114: ...nstall an appropriate ink IC chip in the slot generating the warning The ink of the ink pack has been com pletely used up Replace the ink pack generating the warning with a new one There is only a little bit of ink left in the ink pack The ink will soon be used up Be careful The ink of the ink pack has been nearly used up Replace the cartridge generating the warn ing with a new one However it can ...

Page 115: ...ice An error was detected in the waveform being printed Turn off the power to the machine and turn it on after a while If the same error message appears again contact your local distributor to call for ser vice Sequential number abnormality of the event log occurred Error occurs in the power supply system of the main board An error occurred in the main PCB An error occurred in the main PCB ERROR 1...

Page 116: ...ta other than print data Or an error occurred in the transmitted print data Securely connect the interface cable in posi tion Use an interface cable conforming to the specifications An error occurred in the transmitted print data Message Cause Solution ERROR 18e FLS NOT COMP ERROR 18f OFFSET START ERROR 18f OFFSET END ERROR 1d9 Main PCB V48 1 ERROR 1ce SLIDER PCB V24 ERROR 1cf SLIDER PCB V1R8 ERRO...

Page 117: ...take up tension bar The tension bar origin could not be found No change could be seen in the ten sion bar angle Check the set state of the media Make sure that the media can be wound using the manual SW Also make sure that the tension bar rises If it does not rise adjust the counterweight P 2 20 P 2 20 A problem has occurred in the take up tension bar The tension bar control position has deviated ...

Page 118: ...correctly read Check the media set position P 2 4 Clean the media sensor P 4 3 Turn the main power OFF wait a while and then turn it ON again The media is set outside the proper area Check the media set position P 2 8 Pump sensor detection error Turn the main power OFF wait a while and then turn it ON again If the same error mes sage appears contact our service desk or your local distributor to ca...

Page 119: ...issing and ink droplet misalignment Check the state of the nozzles and if there are frequent nozzle missing and ink droplet misalignment conduct cleaning to restore Adjustment of the discharge position to the NCU has failed Sensor sensitivity adjustment has failed Check the state of the nozzles and if there are frequent nozzle missing and ink droplet misalignment conduct cleaning to restore If the...

Page 120: ... HCB PCB Turn off the main power to the machine and turn it on after a while If the same error message appears again contact your local distributor to call for ser vice An error was detected in the HCB PCB An error was detected in the HCB PCB communication An error was detected in the waveform being printed A failure to update the HCB PCB was detected An error occurred in the HCB board fan Turn of...

Page 121: ...pears again check the number and contact your local dis tributor to call for service 000 is the error No Perform cleaning around the wiper Turn off the main power to the machine and turn it on after a while If the same error message appears again check the number and contact your local dis tributor to call for service SYSTEM HALT 000 MESSAGE SYSTEM HALT 406 WIPER ORG ...

Page 122: ...Chapter5 Troubleshooting 5 14 ...

Page 123: ...the specifications and functions of this machine Specifications 6 2 Machine specifications 6 2 Ink specifications 6 3 Setting orders depending on ink type 6 4 Setting orders of ink cartridges 6 4 Sheet for inquiry 6 5 Chapter 6 Appendix ...

Page 124: ...less Φ8 3 in or less Roll weight 1 3 40 kg or less 88 2 lb or less Roll inside diameter 2 or 3 inches Printing surface Regardless of inside and outside Roll end treatment The roll end is gently fixed to the core with weak adhesive tape or weak glue for easy removal Leaf media size Maximum 1920 mm 75 6 in Minimum 210 mm 8 27 in Margin Leaf media Left end and right end 20 mm Default Front 120 mm Rea...

Page 125: ...en it is retained at both ends 4 Operating Condition Full load Measuring Method According to clause 1 7 4 2 of Machinery Directive 2006 42 EC Item Sublimation dye ink Sb420 Textile Pigment ink TP400 Disperse dye ink Dd400 Acid dye ink Ac400 Reactive dye ink Rc400 Supply 2 liters ink pack Color Black Blue Magenta Yellow Light blue Light magenta Black Cyan Magenta Yellow Black Cyan Magenta Yellow Re...

Page 126: ...k station differ depending on the ink set you use Set the ink cartridge according to the cartridge label under the ink station The front side 4 colors model Sublimation dye ink Sb420 M M Bl Bl Y Y K K Textile Pigment ink TP400 M M C C Y Y K K 6 colors model Sublimation dye ink Sb420 M M Bl Bl Y K LBl Lm 8 colors model Disperse dye ink Dd400 M R C Gr Y K V P Acid dye ink Ac400 M R Bl C Y Or K Lk Re...

Page 127: ... Fill in the following necessary items and then fax the sheet to our sales office Company name Person in charge Telephone number machine model Operating OS Machine information 1 1 Refer to Confirming Machine information of Convenient using then fill in necessary information P 3 26 Error message Contents of inquiry ...

Page 128: ...Chapter6 Appendix 6 6 ...

Page 129: ...Tx300P 1800 Operation Manual December 2017 MIMAKI ENGINEERING CO LTD 2182 3 Shigeno otsu Tomi shi Nagano 389 0512 JAPAN D202937 13 20012017 ...

Page 130: ...NU FW 2 20 MIMAKI ENGINEERING CO LTD 2017 ...

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