Problem
Possible cause and remedy
A humming noise can
be heard after switching
the appliance on,
during use and after
switching it off.
This is the noise of the pump drawing water into the
system and draining it away.
– It is quite normal and does not indicate any fault with
the appliance.
After moving house the
appliance no longer
switches from the
heating-up phase to the
cooking phase.
The boiling temperature of the water has changed as
the altitude of the new location for the appliance differs
from the old one by at least 300 m.
^
To adjust the boiling temperature, you need to
descale the appliance (see "Cleaning and care /
Descaling").
During operation an
unusually large amount
of steam escapes, or
steam escapes from
parts of the oven where
it does not usually.
The door is not properly closed.
^
Close the door.
The door seal is not correctly fitted.
^
Press it in all the way round the door to make sure it is
fitted evenly.
The door seal is damaged, e.g. cracks can be seen.
^
Replace the door seal.
The control panel will
not open or close
automatically despite
touching the
?
sensor
several times.
Something is obstructing the control panel.
^
Remove the obstruction.
The obstruction sensor is very sensitive and can
prevent the panel opening or shutting if it picks up a
signal.
^
The control panel can be opened and closed
manually if this happens (see end of this section).
If this happens too frequently please contact the Ser-
vice Department.
Problem solving guide
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