Mercedes-Benz Sprinter 2019, Operating Instructions Manual

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Problems with the fuel and fuel tank
Problem
Possible causes/consequences and M M Solutions
Fuel is leaking from the
vehicle.
The fuel line or the fuel tank is defective.
#
Apply the parking brake.
#
Switch off the engine.
#
Remove the key from the ignition lock.
Or, on vehicles with KEYLESS‑GO:
#
Open the driver's door.
The on-board electronics are in position g . This corresponds to the
"key removed".
#
Do not restart the engine under any circumstances.
#
Consult a qualified specialist workshop.
The engine does not
start.
The fuel tank has been run completely dry.
#
Refuel the vehicle with at least 1.3 gal (5 l) of fuel.
#
Switch the ignition on for approximately ten seconds.
#
Start the engine continuously for a maximum of ten seconds until it
runs smoothly.
If the engine does not start:
#
Switch the ignition on for approximately ten seconds.
#
Start the engine continuously for a maximum of ten seconds until it
runs smoothly.
If the engine does not start after three attempts:
#
Consult a qualified specialist workshop.
DEF
Notes on DEF
*
NOTE When you open the DEF tank,
small amounts of ammonia vapor may
escape.
#
Only fill the DEF tank in well-ventilated
areas.
#
Do not let DEF come into contact with
skin, eyes or clothes.
#
Keep DEF away from children.
* NOTE Do not ingest DEF.
If DEF is swallowed:
#
Immediately rinse out your mouth thor‐
oughly.
#
Drink plenty of water.
#
Seek medical attention immediately.
* NOTE Damage caused by additives in
DEF or by diluting DEF
The DEF exhaust gas aftertreatment system
could be destroyed by the following:
R
Additives in DEF
R
Diluting DEF
#
Only use DEF in accordance with ISO
22241.
#
Do not mix additives.
#
Do not dilute DEF.
*
NOTE Damage and malfunctions caused
by impurities in DEF
Impurities in DEF result in the following:
R
Higher emission values
R
Damage to the catalytic converter
R
Engine damage
Driving and parking 127