Mercedes-Benz S-Class, Operator'S Manual

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In the USA:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes-Benz Drive
Sandy Springs, GA 30328
In Canada:
Mercedes-Benz Canada, Inc.
Customer Relations Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting safety defects
USA only:
The following text is published as required of
manufacturers under Title 49, Code of U.S. Fed‐
eral Regulations, Part 575 pursuant to the
"National Traffic and Motor Vehicle Safety Act of
1966".
If you believe that your vehicle has a defect
which could cause a crash or could cause injury
or death, you should immediately inform the
National Highway Traffic Safety Administration
(NHTSA) in addition to notifying Mercedes-Benz
USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a safety
defect exists in a group of vehicles, it may order
a recall and remedy campaign. However, NHTSA
cannot become involved in individual problems
between you, your dealer, or Mercedes-Benz
USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to the https://
www.safercar.gov/; or write to: Administrator,
NHTSA, 400 Seventh Street, SW., Washington,
DC 20590,: USA.
You can also obtain other information about
motor vehicle safety from: https://
www.safercar.gov
Canada only:
The following text is published as required of
manufacturers under subsection 18.4 (4) of the
Motor Vehicle Safety Regulations.
If you believe that your vehicle has a defect
which could cause a crash or could cause injury
or death, you should immediately inform Trans‐
port Canada in addition to notifying Mercedes-
Benz Canada Inc.
If Transport Canada received similar complaints,
it may open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it may
order a recall and remedy campaign. However,
Transport Canada cannot become involved in
individual problems between you, your dealer or
Mercedes-Benz Canada Inc.
To contact Transport Canada, you may call the
Defect Investigations and Recalls Division toll-
free in Canada at 1-800-333-0510 or
819-994-3328in the Gatineau-Ottawa area or
internationally; you may also go to the following
websites for more information:
R
English: https://www.tc.gc.ca/recalls
R
French: https://www.tc.gc.ca/rappels
34 General notes