Mercedes-Benz S-Class, Operator'S Manual

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connection is established with the emer‐
gency call center operator.
R
Based on the call, the operator decides
whether it is necessary to call rescue teams
and/or the police to the accident site.
If no connection can be made to the emergency
services, a corresponding message appears in
the central display.
#
Dial the local emergency number on your
mobile phone.
Ending an unintentionally triggered manual
Mercedes-Benz emergency call
#
Select ~ on the multifunction steering
wheel. Depress the button for several sec‐
onds.
Data transfer of the Mercedes-Benz emer‐
gency call system
In the event of an automatic or manual emer‐
gency call the following data is transmitted, for
example:
R
Vehicle's GPS position data
R
GPS position data on the route (a few
300 feet (100 meters) before the incident)
R
Direction of travel
R
Vehicle identification number
R
Vehicle drive type
R
Number of people determined to be in the
vehicle
R
Whether Mercedes me connect is available
or not
R
Whether the emergency call was initiated
manually or automatically
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Time of the accident
R
Language setting on the multimedia system
Data transmitted is vehicle information. For any
questions about the collection, use and sharing
of the eCall system data, please contact MBU‐
SA's Customer Assistance Center at 800-FOR-
MERC.
For Canada, please contact MBC's Customer
Assistance Center at 1-800-387-0100.
Customer requests for covered information
should be submitted via the same channels.
For accident clarification purposes, the following
measures can be taken up to an hour after the
emergency call has been initiated:
R
The current vehicle position can be called up.
R
A voice connection to the vehicle occupants
can be established
316 MBUX multimedia system