Maxtor Maxtor OneTouch USB, User Manual

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Troubleshooting and FAQs 67
6
English
Tips for Macintosh Only
Do you have the most current Maxtor software?
Check the Product Support area at:
www.maxtorsupport.com to determine the latest version.
Are AppleTalk and File Sharing off? If not, turn them off
and reboot. If, after rebooting, the drive still does not
mount, try turning the drive off and back on again.
Follow these steps to open the Apple System Profiler.
For OS X or later:
• Go to the Apple Menu and select About This Mac.
The About this Mac screen will appear.
• Click the More Info button. The Apple System
Profiler will open.
• Click the Devices and Volumes tab.
• Depending on which Maxtor hard drive you are
using, your Maxtor drive should appear as a
rectangle in either the
USB or FireWire Information
sections of the screen.
• Clicking any of the horizontal triangles next to the
different rectangles on this screen, shows more
detailed information about the device, including
the manufacturer.
If you can’t find your Maxtor drive, try turning the
drive off, waiting 10 seconds and turning it back on.
For OS 9:
• Go to the Apple Menu and select Apple System
Profiler. The Apple System Profiler will open.
• Click the More Info button. The Apple System
Profiler will open.
• Click the Devices and Volumes tab.
• Depending on which Maxtor hard drive you are
using, your Maxtor drive should appear as a
rectangle in either the
USB or FireWire sections
of the screen.
• Clicking any of the horizontal triangles next to the
different rectangles on this screen, shows more
detailed information about the device, including
the manufacturer.
• If you can’t find your Maxtor drive, try turning the
drive off, waiting 10 seconds and turning it back on.
If your drive does not appear after trying all of the suggestions
above, visit the Product Support area at:
www.maxtorsupport.com.
2. My drive appears to read files significantly faster than it
writes files
Your drive includes a special data protection function, which
automatically verifies all data written to the drive during the first
few uses of the product. It’s similar to the break-in period for a
new car. The verification process is performed while data is
being written, causing reduced write performance.