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Masimo
Limited Warranty
Masimo warrants to the original end-user purchaser the Masimo-branded hardware product Radius PCG and any
software media contained in the original packaging against defects in material and workmanship when used in
accordance with Masimo’s user manuals, technical specifications, and other Masimo published guidelines for a period
of 12 months from the original date the Product was obtained by the end-user purchaser.
Masimo’s sole obligation under this warranty is the repair or replacement, at its option, of any defective Product or
software media that is covered under the warranty.
To request a replacement under warranty, Purchaser must contact Masimo and obtain a returned goods authorization
number so that Masimo can track the Product. If Masimo determines that a Product must be replaced under warranty,
it will be replaced and the cost of shipment covered. All other shipping costs must be paid by purchaser.
Exclusions
The warranty does not apply to any non-Masimo branded product or any software, even if packaged with the Product,
or any Product that was: (a) not new or in its original packaging when supplied to purchaser; (b) modified without
Masimo’s written permission; (c) supplies, devices, or systems external to the Product; (d) disassembled,
reassembled, or repaired by anyone other than a person authorized by Masimo; (e) used with other products, like new
sensors, reprocessed sensors, or other accessories, not intended by Masimo to be used with the Product; (f) not used or
maintained as provided in the operator’s manual or as otherwise provided in its labeling; (g) reprocessed,
reconditioned, or recycled; and (h) damaged by accident, abuse, misuse, liquid contact, fire, earthquake or other
external cause.
No warranty applies to any Product provided to Purchaser for which Masimo, or its authorized distributor, is not paid;
and these Products are provided AS-IS without warranty.
Limitation of Warranty
Except as otherwise required by law or altered by the purchase agreement, the above warranty is the exclusive
warranty that applies to the Product and software media, and Masimo does not make any other promises, conditions,
or warranties regarding the Product. No other warranty applies, express or implied, including without limitation, any
