MACROMEDIA CONTRIBUTE-USING CONTRIBUTE, Use Manual

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Chapter 17 194
The Edit button is disabled
There are several reasons why the Edit button may be disabled for a certain page:
•
When you browse to a page, Contribute checks to see if you have permission to edit that page
within the website. Depending on network traffic and server response, this can take a few
moments (during this time the Edit Page button will appear dimmed).
•
The page may be locked for editing by another user. Contribute should display a message that
the file is locked, and provide the contact information for the user who has the file locked.
In some instances you may need to remove a lock file to allow access to the page. For more
information, see “Overriding a file checkout in Contribute” on page 200.
•
The user may not have write permission to either the server itself, the folder containing the
web page, or to the page itself. To learn how to check the server’s folder permissions, refer to
the documentation supplied with the server operating system.
•
The specified URL may point to a directory listing, and not a specific page. Click a page to
display it and navigate to the page you want to edit.
•
When you go to a website, if there is no index file present, Contribute will list the directory’s
contents. Click a page to display it and navigate to the page you want to edit.
•
The file type may not be editable by Contribute.
•
The page may not exist, either because it has been deleted, or because the user entered the
wrong page filename.
Clicking the Edit button displays an error message
The user may not have proper read/write permissions on the server to edit the page, or the shared
settings file may be corrupt.
To learn how to check the server’s folder permissions, refer to the documentation supplied with
the server operating system.
If the server’s read/write permissions are properly set, you may have a corrupt shared settings file.
If this is the case you must delete the shared settings file from the web server and create a new
shared settings file.
To delete the shared settings file:
1
Connect to the web server, either by mounting it on your desktop or by logging into it (using
an FTP client, telnet, SSH or similar software).
Note: You can’t perform this procedure from within a web browser.
2
On the web server, open the root folder of your Contribute website, then the _mm folder
that’s inside the root folder.
A typical Windows directory path for the _mm folder might be:
\\myServer\wwwroot\mySite\_mm
A typical UNIX directory path for the _mm folder might be:
/myServer/webServer/mySite/_mm
The shared settings file is an XML file (named contribute.xml) stored in the _mm folder.
3
Delete the shared settings file.