MACROMEDIA CONTRIBUTE-USING CONTRIBUTE, Use Manual

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Chapter 17 190
Problems launching Contribute
The following sections describe problems you may encounter when launching Contribute:
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“Startup is slow or the application appears to freeze” on page 190
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“The Connection Failure dialog box appears when connected to a network” on page 190
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“Contribute doesn’t detect that it is disconnected from the network” on page 190
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“The Dial-up dialog box is displayed when connected to the network” on page 191
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“Contribute reports that the user is not in a valid permission group” on page 191
Startup is slow or the application appears to freeze
When you start Contribute, it opens a connection to each website defined in the My
Connections dialog box. If you have many Contribute websites defined, this can cause the
application to be slow and unresponsive when launching. To alleviate this problem, consider
disabling websites that you don’t update on a frequent basis. You can easily enable websites when
you need to update them.
For more information, see:
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“Disabling a website connection” on page 163
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“Enabling a website connection” on page 163
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“Improving application performance by disabling websites” on page 199
The Connection Failure dialog box appears when connected to a network
Occasionally, the Connection Failure dialog box appears even though you are connected to an
active network connection. This sometimes occurs when Contribute is installed on a computer
with other applications that regularly access the network.
Click OK to close the Connection Failure dialog box. If the Connection Failure dialog box
continues to appear verify that your computer is indeed connected to the network, or, if you are
using a dial-up connection, that you have successfully established a dial-up connection.
Contribute doesn’t detect that it is disconnected from the network
In some instances, Contribute may be unaware that the network connection is either
disconnected or otherwise unavailable. If this occurs, Contribute attempts to connect to the first
of your website connections. If it fails and there are more websites to connect to, Contribute
displays a dialog box that asks whether you want to continue trying to connect to your remaining
websites. If you click Yes, Contribute displays the same dialog for each website (provided you
click Yes each time). If you click No, Contribute disables the remaining websites.
Even if you click Yes, Contribute will disable the website if it is unable to connect to it. When this
occurs, Contribute does not display the Working Offline page, but instead lists each website as
disabled. If you want to work offline, select File > Work Offline. If you want to connect to your
websites, verify that you computer is connected to the network, and that the network is
operational.